A+. Have recomended to family and friends in the past and will continue to do so

Its simple, quick, with great results and feedback from customers

Making updates can be A little time consuming

SmarterSigns is easy to customize whether you have a full marketing team or not. It's easy to edit, schedule, and update as needed, and the stable connection is golden.

The price and having to use your equipment.

Easy to use and I am able to customize.

When you click on a word the font and color changes. Some functions take several steps to do. I called for help and the person I spoke to did not seem like they wanted to help.

LOVE IT!! I believe that I was the first account with Metz Culinary Management to use Smartersign 15 yrs ago, when I was a director at Pocono Medical Center. We were the "guinea pigs" and loved everything about it, especially the support and immediate response we get when we have any issue. I have recommended it and had it installed at both Misericordia University and Scranton Prep, when I moved on to become a Manager there. I recommend it for the other accounts when we get new business--Excellent product and service! Also, a couple years ago, I was off one day from work with an unplanned hospitalization and was still able to change the signage from home for Superbowl Friday special activities! The students didn't even notice that I wasn't there. This is one of the best features--the ability to manage the software from anywhere. Thanks for everything!

Ease of use, support from the company The signage always looks nice and professional. Our client loves it! Plus the students get such a kick out of seeing their picture, when we post special events in the Servery. My client can send me a picture from a sporting event, or art show coming up, or whatever, and I can instantly post it on the TV for all to see. The students and Faculty really like the TVs--it brightens the whole place and brings it to life, in real time

Not easy to delete unused pictures that have been previously scheduled, but I need to call and get instruction on how to use that feature--I'm sure it can be done, but I just haven't learned how

Overall, this is a really nice piece of software that is very helpful for us in our communication efforts with our members throughout the year.

This software allows us, as a country club, to keep our members up to date on upcoming events going on around the Club. It also gives us the ability to showcase photos of our Club, which can be great when we have guests visiting the Club.

It can be difficult to update certain slides where you may schedule it to have a certain transition but once you click on something else it doesn't save that transition and you have to start back from scratch. There are some finnicky pieces to the software for sure.

great

Communication to families and residents, staff improved because of Smartersign.

Would like to upload posters previously made. Is this an option?

We have a network of sign and a couple of our locations use this software. As mentioned, I find it easy enough to use and enjoy the simplicity of it but it is behind on technological updates such as the programmatic access which would be critical before adding new sites to the software.

I like the simplicity and user friendly design. I like how I can get availabilities of the screens very quickly.

POP report information can be a hassle to obtain which is very important for our company. Many times we will have multiple creatives and we have to select the ads to get the report which can be hard to remember sometimes. Wish the system could retain the info on what ads ran and grab the report. Uploading artwork and the file storage seems to have more step than competitors. Behind on dynamic capabilities. One of our biggest upgrade requests would be being able to schedule programmatic scripts through and HTML file.

I've been using SmarterSign for more than five years and I've grown to rely on it as an integral part of my sales. If you use it correctly it Will help you build sales.

Simple yet elegant in its operation, it gives you the ability to Advertise not simply create signage.

Can't think of any cons. In fact, I was never trained to use the program and taught myself over the course of an afternoon. It's that intuitive!

Overall happy

Customer service and ease of use. Always someone available to talk too.

Template design can get tricky. The scheduling of content could be easier. Free text date and times instead of arrow controls.

Ease of use over another product that we were shown

With it being so very easy to use, and drag and drop features, old buzzards like me can figure it out

Have no complaints or issues with smarter sign

The ease at which to update my screens . I can log on right from my computer and update all 6 of my displays

Nothing not to like. Haven’t had any issues at all

it has been a great addition to our operation so easy to use and can change a board in minutes if needed they have a great support team when you need to make a call into them they get you results very fast

How easy it is to use easy to setup and easy to input information

I can not think of anything at this time maybe more vertical boards

Overall I am satisfied with SmarterSign.

One of the most impactful aspects of this software is being able to administer changes from a remote location.

One of the things that I like least about he software is the inability to view the screen as they play from a remote location. I'm not always on property to monitor the screens. It would be nice to view more than a screenshot of each screen.

The customer service is great, but the programming needs improved.

I like the way it looks. I don't really like much else about it. The customer Service is always great.

I hate that we can not program the menus for multiple weeks. I hate that we have to go week by week, it takes forever. There should be no reason as to why there isn't a calendar that we can pick which dates we want a program to run on.

The product is currently not easy to use due to no proper training

I have no training. I would need more to utilize the system properly

Wonderful product

I like The ability to change the content daily

Repeating the data entry for duplicate signs

I think it's been a good relationship. On site techs might be a nice add on

The multiple functions and play settings

The set up part was the worst. After I figured it our with [SENSITIVE CONTENT] it was A LOT easier

Excellent

Easy to use. I was able to add menu items. I am able to edit/delete menu items. Any time I need to change a price it is very simple to do so

Nothing I can think of. I also have nothing to compare this to

I like the ability to customize the screens, the schedule, and different channels.

The box that connects the software to our TV's tend to not work very long term. Seems like every year or so we need to replace the old one.

Very happy and satisfied with product performance,

Product was easy for us to create screens that we use to display products/pricing.

I have had no real disappointments with the software.

Great experience overall would just have some suggestions

Easy to program static menus. The way it is currently

Need easier way to program rotational menus that is not so time consuming

I just love how easy it is to use. I love how when I have problems I call and it gets resolved quickly.

There is nothing least about it. It is a very good software.

Can't say enough about the support team. I'm not a strong tech person and need detailed instructions to learn new programs, however, I found this system to be pretty easy to navigate. Whenever I had questions, my emails and calls were answered immediately and resolved. I was never made to feel stupid for asking for help, they were very willing to help me navigate!

Ease of updating cycle menus and scheduling; instant publishing

My own lack of knowledge on how to use certain features

Very easy to use and integrated with my current software very well

Everything was great. There were no cons

Easy to use, integrated well with our firm.

The news ticker line spacing could be closer together.