Overall rating
4.88 / 5 stars
Systum Software
8 reviews [ 4.88 / 5 ]
Systum is a cloud-based distribution management solution for small to midsize businesses. Key features include marketing, customer relationship management, sales automation, e-commerce, inventory management and quoting and billing.
Systum enables users to setup and manage a B2C, B2B or social e-commerce store. The online inventory management solution automatically syncs inventory, orders and sales across all channels. Data from sales, finance, marketing and warehouse is also synced automatically. The product catalog includes tools such as pricing controls, stock counts, multiple sizes, colors and more. Users can keep real-time inventory counts for all products, options and variants synced to inventory management.
Systum offers integration with USPS, FedEx and UPS, automatically syncing order details, shipping rates, tracking numbers and order status in real time. Users can track revenue, costs and profitability by products and track the unit cost of each item. Systum includes built-in APIs to a variety of accounting applications such as QuickBooks, Sage and Xero.
Dashboard
Inventory management
Customer service dashboard
Sales dashboard
Marketing dashboard
Supported Operating System(s):
8 Reviews of Systum
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Showing 1 - 8 of 8 reviews
January 2018
Clare from Somerford Country Ltd
Company Size: 2-10 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
January 2018
Simple to set up, very helpful enablement team. Showed me how I can expand how and where I can sell
I can see everything about my customers, and really understand what products I have where. Hopefully as the information grows in the application, it will give me really good business intelligence to help me grow my business.
Pros
Powerful software solution which lets me see what my customers are doing. It has made it really easy for me to understand what I have in stock and which of my customers are buying what.
It has made it less daunting for me to look to sell on other channels and marketplaces, and hopefully I will be able to successfully market to them.
The set up process was simple, with the consultants making improvements to my process and to my website which I hope will bring real benefit.
The software is upgraded automatically, so I get access to new capabilities as soon as it is released.
Overall I am really pleased I made the switch from having my information on my customers, marketing and sales in different places. I can see how I can now take my products out to new customers and hopefully get them to buy from me rather than anywhere else!
Cons
I had to learn several new processes to really get the best from Systum. I was used to the way all my other apps worked, so I ahd to learn how best to do this in Systum.
It didn't take long as the interface is simple, however the first time through each process was a little daunting.
March 2018
Fabian from Scaffold Technologies LLC
Review Source: Capterra
Ease-of-use
4 of 5
Value for money
4 of 5
Customer support
4 of 5
Functionality
4 of 5
March 2018
Makes owning a business 10 time easier
Having everything in one place makes a huge difference! Before I was using 4 different software to track inventory, accounting, production, payment processing, it was all over the place, now, its all in one spot!
Pros
Makes owning a business 10 time easier. I love the interface, practicality, ease, and how extensive the program is -they really did think of everything
Cons
I am excited, and hopeful, that an app will be developed shortly. It would be easy to just push a button on my phone to publish material etc. Otherwise, smooth sailing thus far!
January 2018
Matt from Matadorprimesteak.com
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
4 of 5
January 2018
Great! The product's ease of use is its greatest asset.
Pros
Ease of use and customer support. I'm not the most adept computer guy so this product makes it easy for the novice.
July 2018
samantha from Iconic Brands llc. (Heavenly Hounds)
Company Size: 2-10 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
July 2018
Systum is so easy to use and understand! The team at Systum is so helpful.
Systum Software is flexible and functional. It fits with any company and its growth.
Pros
I love how functional and flexible the software is. If there is something we need, the team at Systum gets on it and makes it happen.
Cons
Due to the fact that Systum is a newer company, they are still learning and upgrading. So some items that would be an obvious are still being introduced.
January 2018
Anonymous
Verified Reviewer
Company Size: 11-50 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
January 2018
Brilliant. The support team is enormously helpful, understanding, and flexible.
Pros
Makes owning a business 10 time easier. I love the interface, practicality, ease, and how extensive the program is -they really did think of everything.
Cons
I am excited, and hopeful, that an app will be developed shortly. It would be easy to just push a button on my phone to publish material etc. Otherwise, smooth sailing thus far!
October 2018
Holly from The Family Bunch
Company Size: 1 employee
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
October 2018
Thank you!
Systum has been able to take our business off of just selling on Amazon. We can't wait to see what is ahead for us!
Pros
The ability to still use our original website and make it possible to sell from it!
Cons
Nothing yet! So far everything has gone well!
January 2018
Letitia from Artful Playdate Inc.
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
January 2018
Systum is amazing! I can manage my CRM, marketing, inventory , and more from one source!
Pros
It's user friendly, simple and productive! It allows me as a business owner to manage marketing, my CRM, inventory and more under one umbrella....Systum!
January 2018
Andy from 33 Wood Design
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
4 of 5
January 2018
Great software, great people behind it, I love everything in one place!
Pros
Having everything in one place makes a huge difference! Before I was using 4 different software to track inventory, accounting, production, payment processing, it was all over the place, now, its all in one spot!
Cons
Managing pictures to post on the website is a bit clunky, however, there has already been improvement made, they just need a few more!