About Price2Spy


Price2Spy is an online price monitoring and comparison tool for small to large online retailers, manufacturers, brands and distributors from a variety of industries. The solution offers tools to monitor, track and analyze their competitor or retailer product pricing and availability. Users are offered both pricing data acquisition as well as multiple reporting mechanisms for analyzing data.

Price comparison features show users historical data that shows how each competitor changed their prices over time. The pricing dashboard provides professionals with the most recent price and stock changes, including instant or daily price change alerts that can be sent directly to their email inbox.

Price2Spy offers integration with e-commerce platforms such as Shopify, Magento, BigCommerce and others. Price2Spy has different pricing plans depending on the number of 'Product URLs' to be monitored within an account and also the feature set required by the user. Price2Spy's customer service team provides live support in different languages for their clients. They offer online and phone support as well as tutorials, demos, documentations and FAQs.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

46 Reviews of Price2Spy

Average User Ratings

Overall

4.57 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(29)

4 stars

(14)

3 stars

(3)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

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Showing 1-20 of 46 reviews

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October 2018

Igor from Mala SRB Prodavnica d.o.o.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Price2Spy - Great tool / moderate cost / exceptional customer support

If you're dealing with hundreds or thousands of products as we do and trying to monitor competitor sites manually you should definitely check out Price2Spy. It helped us to save significant amount of time from our routine tasks (such as, data processing and product pricing). So now, we can really focus on what matters to our business.

Pros

There are many benefits of using Price2Spy, below I'll only be able to list some of them:

- As a online retail company for tools and garden equipment, we are facing very competitive market, where we need to make quick repricing decisions
- We're dealing with 1000s of products, and we needed as much automation as possible
- The frequent price checks offered by this tool, along with reports that help us have a good insight of the strategic pricing strategies of our competitors
- The reports are instinctive and easy to generate, and most of all, simple to interpret
- Price change alerts (received via email) have multiple triggering options to choose from which is great
- Automated repricing works like a charm, so we do not have to put manual effort into it
- Price2Spy Support Team is better than any other support team that I've worked with. They're real professionals and solving any problem that we're facing in no time!

Cons

I have noticed a couple of features that could be improved. My idea have been considered, and in the end implemented, but are taking a bit long to be implemented.

August 2016

George from Wesfarmers Industrial and Safety

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2016

review p2s

Fantastic customers services. quick responds and quick problem solving which is very critical for pricing. It is easy to use. New starters found it is very quick to pick up. Pulling data out of it is easy. Excellent visualization as well for example the dashboard on category level and also price trend down to product level. I haven't had much chance to explore more but there are some very good features such as match recommendation. Hope to learn more that is my experience.

Pros

Easy to use. good visualization. easy data dumping.

Cons

in general less intelligence. for example,
1. if competitors' price has change over certain percentage, it should be an alarm risen. Also whether that price will enter into its historical prices should be subjected to approve.
2. Doesn't recognize if the match is correct. Sometimes we made a mistake when searching prices and we are very keen if there is a 3rd party who can do the examination. For example, price variation among its peers.
3. Wish to have more feature to tell us how market has moved. For example, allowing drill down feature on the dashboard. Image user can click on a chart and it goes down to a next level and next and next.. and so on. This will allow users to explore and navigate by themselves which usually brings more insights and sparks to them.

Response from Price2Spy of WEBCentric d.o.o.

Replied September 2016

Thank you for the detailed review! We are always happy to get some constructive feedback from the clients and we are working on some new features based on your suggestions.

August 2016

Kris from Media Marketing BVBA

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2016

Outsmart your competitors with affordable intelligence !

Before we used Price2Spy "Competitor price monitoring" tool, gathering intel on competitors was a mere timeconsuming experience with little result. Since we've started to use the software, immediately the results came up: who's leading the price war, who's lagging, what strategies are used, how (dis)honest are certain competitors... It gave us the insights we were missing and helped us control our strategy.

Pros

Price2Spy is evolving constantly in a rapid changing environment. No need to perform updates as all is done automatically in the background. New features can be suggested via support, and are most likely implemented in no time.

Cons

All is fine. No cons.

Response from Price2Spy of WEBCentric d.o.o.

Replied September 2016

Thank you very much for the kind words Kris. We really appreciate it but most of all we are glad that you are satisfied with our product and that Price2Spy is helping you with your business.

October 2017

Kasper from Globe Systems A/S

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2017

If you put in the work to set it up, P2S gives you a comprehensive overview of your competitors.

It saves us a lot of time when it comes to monitoring online prices for our products

Pros

P2S gives us a quick look into how our products prices are placed in the market and makes it fairly easy for us to adjust them to remain competative.
One of the best things about P2S is not only the software itself but the support staff behind it who are quick to respond and offer solutions to any challanges we might have.

Cons

We'd like to have had the opportunity to monitor competitors shipping costs along with product prices out of the box but again, the support were quick to adjust to our needs and gave us a working solution so that wasn't too bad.

Response from Price2Spy of WEBCentric d.o.o.

Replied October 2017

Thanks for the positive review! We at Price2Spy really appreciate our client's opinion and we do our best to take all your suggestions into consideration. Your feedback can help us improve our services so you can benefit from Price2Spy even more in the future!

May 2018

Dave from Echo Supplements Windsor

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Exceptional Software, Even Better Support

Pros

Pros
- Automatically checks pricing as regular as you need it
- Repricing reports very easy to use
- Links to Magento store for fully integrated solution
- Price2Spy staff go well above and beyond to help
- Timeline view is invaluable to see which store dropped a price first

Cons

There are a few features that would make it better (fully automated repricing, more filtering of large product sets) but the team are implementing new features regularly.

Response from Price2Spy of WEBCentric d.o.o.

Replied February 2019

Thank you very much for your kind words, Dave! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.

February 2019

Andrea from HALO, Purely for Pets

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2019

Great Customer Service for an affordable service

Price2Spy provides great value for their service. If you are looking for a basic Price2Spy plan, then I would highly recommend them. We are primarily using them as a price scraping service and not to manage MAP compliance.

Pros

The customer service at Price to Spy is excellent. You receive a dedicated account manager, and there are back-ups if they are unavailable. They are intelligent, responsive, and easy to work with. They do not change extra fees to set-up, code minor adjustments, or to perform batch loads. They have a data team that can help rematch or search for new URLs, and they are pretty accurate at matching to the correct products even when dealing with changes in packaging/branding. Their web interface and reports is very intuitive.

Cons

Like many price scrapes, there are errors with incorrect prices being scraped due to changes on the website. I often have to check the prices myself and raise the the issues. It usually takes the 1-4 days to resolve depending on how busy they are.

Response from Price2Spy of WEBCentric d.o.o.

Replied February 2019

Hi Andrea! Thank you very much for your review and your kind words about our service! We are glad to hear that we provide you with a good overview of the market prices. We always strive to have a timely reaction and adapt as quickly as possible when a website changes its structure or tries to avoid data scraping. If you have any suggestions as to how to improve the overall impression, please feel free to write to your account manager.

September 2017

Anita from Antelope Audio/ Elektrosfera EOOD

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

September 2017

I've had great experience with the platform. The support has always been great

Pros

The whole idea of it and the reporting opportunities are what I like the most. For us, it's very important that our dealers do not dump the prices but it's hard to keep track without a software like this

Cons

There could be better options about receiving price alerts as for example only certain emails to receive the alerts for a certain currency but I cannot say that the lack of this is something I like the least

Response from Price2Spy of WEBCentric d.o.o.

Replied September 2017

Thank you, Anita for your kind words! :-) Your feedback is very much appreciated by Price2Spy team. We will continue doing our best to offer you the best service and support.

August 2016

Toon from ToneControl.nl

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2016

Very accurate, perfect customer service

At ToneControl.nl we have bene using P2S since many years now, they keep developing the software and are always willing to implement new features upon request. Very fast and professional customer service. Warmly recommended!

Response from Price2Spy of WEBCentric d.o.o.

Replied September 2016

Thanks for the positive review Toon! We are happy that Price2Spy is helping you with your business.

December 2016

Lluis from Mas Acoustics Barcelona

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

Amazing market tool

Since we got Price2spy, it's very easy to check how our dealers and competitors deal with our products price. Just a great tool!

Pros

Absolute pricing control

Response from Price2Spy of WEBCentric d.o.o.

Replied February 2019

Hi Lluis, thank you so much for the positive review! We'll will do our best to keep delivering the service you need!

April 2018

Tad from etoolcart.com

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Outstanding product and customer service!

It allows us to make sure our pricing is fair, based on the average market price. We don't want to be too high or too low.

Pros

It is user-friendly and easily customized. There are many different reports to give you the info you need.

Cons

I honestly can't think of any issues . The few issues that have come up were quickly and professionally addressed by support.

October 2017

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

Must have price monitoring software

The biggest benefit is that we can monitor foreign markets, our local competitors and be completely aware of price strategies of manufacturers in different channels

Pros

The support is fantastic and almost instantaneous. The software works exactly as advertised! Been able to monitor prices with price2spy is changing the way our conpany does business

March 2018

Anat from Keter

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

Price2Spy are our online price monitoring tool in the company

I got a partner instead of just a supplier, who genuinely wants to help us achieve our goals and understanding of the market dynamics.

Pros

Best customer support!! Any question/comment/problem is tackled in usually less than 24 hours, and if not, they are always updating on the status. They are willing to make adjustment as much as possible for the client. The scraping services is of the highest quality, and their website is very functional and easy to use.

Cons

The built-in reports are pretty hard to understand sometimes, one really need to delve deep and study, and we don't always have the time. However, I can just ask their CS for assistance, and they will help me with it.

Response from Price2Spy of WEBCentric d.o.o.

Replied March 2018

Dear Anat, we sincerely appreciate your feedback! We enjoy our mutual collaboration very much. We are very glad to have such a respectful partner and hope that our partnership will last for a very long time!

January 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Price2Spy

I really love how this software works and and like I said before, customer support is the best I've ever had!

Pros

Well, product does what it promise and really good way too. It filled all my needs what I was looking for.
But I was most impressed about customer service. I must say it's best I ever got!
Also integration is really nice.

Cons

Well.. It's not any problem but sometimes system does not find correct price from competitors site.
But team handle these things in no time and it's fixed quickly.
If I need to say something "bad" it would be bit old looking interface. Not so modern and fresh but I think it's not so relevant.

December 2017

Damiano from Musicarte srl

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2017

Our experience with P2S is just great

We can be more competitive against our main competitors :)

Pros

Price2Spy team is very careful to their customers and they always answer every question very quickly. What we like most about the software is the great amount of customization you can do on it and that it fits or can be taylored to our very specific needs.

Response from Price2Spy of WEBCentric d.o.o.

Replied January 2018

Thank you very much for your feedback, Damiano! We appreciate it a lot, and we will keep doing our best to help you and your business benefit most from using Price2Spy!

September 2017

Garboan from Allview

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2017

Fast development for personalized report - on request

Personalized reports

Pros

The possibility of creating personalized requests. Also we had bonuses on the development of our personalized request. Ex: we forgot to something on the start and after the dev was done, we requested the forgotten additional feature and it was implemented for free from price2spy dev.

Response from Price2Spy of WEBCentric d.o.o.

Replied September 2017

Thank you very much for your feedback, Dan! We appreciate it a lot, and we will keep doing our best to help you and your business benefit most from using Price2Spy!

November 2017

Cheryl from 4AllPromos

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2017

Highly optimistic Price2Spy will help our business. Excellent customer service!

Pros

Customer Service: Our pricing data needs are different from most others, so many customizations of the reporting and data collection have been required. The team at Price2Spy has done an amazing job addressing our needs quickly and accurately. The response has been professional and courteous. Some of the best customer service we have experienced.
Software: We have just started using Price2Spy and haven't had much experience with it. Thus far, it has been simple to use. Data has been accurate and reliable. No issues with speed. Help always available. Great pricing.

Response from Price2Spy of WEBCentric d.o.o.

Replied November 2017

Dear Cheryl, thank you very much for the kind words! Our team appreciates very much your thorough feedback on Price2Spy and our whole team. We will continue doing our best in order to help you benefit most from using Price2Spy.

November 2017

André from AgValue Tecnologia Agrícola

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2017

Great tool with a great support.

Pros

The support is great and fast. The tool flexibility is also great. You can ask for some small customizations and you will get it.

Cons

The interface is a bit slow. I believe that a more responsive UI would improve the user repetitive tasks performance.

Response from Price2Spy of WEBCentric d.o.o.

Replied December 2017

Dear Andre, thank you very much for your feedback! We highly appreciate it and we'll certainly make sure we continue doing our best in helping you out benefit most from using our services.

August 2016

Antoine from TMA Benelux

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2016

Price2Spy Review

easy to use, good service and helpdesk, helpdesk in own/native language, all kinds off different packages for different use and/or websites.

Response from Price2Spy of WEBCentric d.o.o.

Replied September 2016

Thanks a lot for the positive review! Hopefully we will continue the same way.

November 2017

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

November 2017

A good affordable solutions

Data we didn't previously have. Will allow us to make more informed business decisions.

Pros

Good, clear pricing structure. Very fast implementation and support from the team. Provides the data we need refreshed daily. Useful automated reports feature.

Cons

Doesn't have all the features of some of the more expensive solutions. Only a limited range of visualizations available.

Response from Price2Spy of WEBCentric d.o.o.

Replied November 2017

Thanks for the review! It would help us a lot if you could specify which features would you like us to include and maybe send us a few screenshots of what you're expecting to get. We really appreciate our client's feedback and we always do our best to meet every requirement, so please send us an email to support@price2spy.com and we'll be happy to consider your suggestions. Hopefully you will be able to benefit from using Price2Spy even more in the future!

September 2016

Wendy from Xantrex Technology/ Schneider Electric

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2016

Good software but still needs improvements, excellent customer service!

The program is relatively easy to use, there are glitches in the systems but Price2Spy team is very responsive in answering questions and helping out.

Pros

It saves me time to manually check all the websites

Cons

It is not capable of checking multiple product pages like Amazon, so I have to manually check those.
Also, you cannot modify the site names which could be confusing. For example, ebay pages would just show up at ebay. But I have several ebay pages that I would like to rename them to the specific seller but I am not able to modify that. So each time I have to manually click into the link again to see which seller it is.

Response from Price2Spy of WEBCentric d.o.o.

Replied September 2016

Thank you for the kind review - we value your feedback! Please keep in mind that we do offer solutions for monitoring individual sellers from marketplace sites and would be happy to help you set it up.