CaseFleet

RATING:

4.7

(38)

About CaseFleet

CaseFleet is cloud-based, legal case management software that helps users organize case facts, track deadlines and manage litigation and investigations. CaseFleet allows users to detail out the facts of each case in a timeline including witnesses, locations, dates and evidence to create case chronologies. Users can attach documents and case facts to time points. Users can search facts, sort by date and time and edit facts inline. They can also filter by contacts, issues, date ranges and sources. Users can create facts by highlighting the text in their documents. CaseFleet’s robust search feature allows users to find keyword matches in the text of their documents. Matching text gets highlighted as users start searching in the document. CaseFleet provides two-factor ...

CaseFleet Pricing

14-day free trial, no credit card required. Starter plan: $30 per user, per month (billed annually) or $40 per user, per month (billed monthly) Standard plan: $75 per user, per month (billed annually) or $100 per user, per month (billed monthly) Custom Enterprise plans are available on request.

Starting price: 

$40.00 per month

Free trial: 

Available

Free version: 

Not Available

CaseFleet is an innovative, cloud-based case chronology software, designed to help you create a timeline of facts linked directly to the evidence that proves it.
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CaseFleet Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for CaseFleet

1 - 5 of 38 Reviews

Law Office of Christopher

Verified reviewer

Law Practice, 11-50 employees

Used daily for less than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Casefleet Document Management

We saved thousands each month with CaseFleet. Also CaseFleet customer service is phenomenal.

PROS

Casefleet is the best web-based document management platform on the market. I own and manage a small firm with a large class action practice - we regularly draw very large law firms as our opponents & must process and review large amounts of data with efficiency to win. For years I was paying for hosted services that were way too expensive - the pricing model, particularly was it related to processing, was unsustainable. Casefleet's DIY web-based document processing (with reasonable per upload pricing and free storage!) allowed us to ditch the hosted platforms and we saved thousands.

CONS

I don't have many negative things to say about the product - it's not a true practice management platform if that's what you are looking for. It's best for individual case management/organization and document management for litigators. For those purposes, Casefleet has no peer.

Reason for choosing CaseFleet

NetDocuments is a hybrid cloud platform we lost control of versioning. Customer service is not good.

Reasons for switching to CaseFleet

Cost, ease of use, and customer sertice.

Aaron

Law Practice, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Aaron's Review

It has been a fantastic tool for managing cases from start to finish. It has become indispensable in my legal practice.

PROS

It enables us to evaluate client documents in order to create document indexes, cast of character lists, and fact chronologies. We then work with our clients to work up complete this review. We can then work internally to develop a litigation, discovery, and settlement plan based on this review. Casefleet offers a unified platform for completing all of these tasks.

CONS

We use a few features on a regular basis. Some of these options can be saved as templates and employed on numerous occasions. It would be beneficial to extend these template features to other areas.

Reasons for switching to CaseFleet

Casefleet has no storage restrictions. It enables remote access. It supports two guest accounts for each case, allowing for communication with clients and co-counsel. It is also extremely adaptable.

Vendor Response

Aaron, thank you for taking the time to share your experience with CaseFleet thus far. We are so glad to hear everything is working well for your firm. Also happy to hear you've found the templates beneficial. As you mentioned, we too want to expand our template options and have included it in our product roadmap. Please keep us informed of any other ways you feel we can improve! Kind regards, Meg and the CaseFleet Team

Replied September 2022

Laura

Law Practice, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Best use of your money for a litigator!

I'll just add that their customer service is truly fantastic. In addition to everything else, having people willing to respond to you ASAP in response to questions and time sensitive needs (and who are actual humans) means so much.

PROS

CaseFleet makes it so easy to organize files by contact and pertinent claims, get timelines for your case, and prepare for depos, summary judgment, and trial. The various ways to tag and mark documents is crucial, as are all of the variety of report options. As someone who struggles to build systems/figure out non-manual ways to do my job, I absolutely love it. It has all of that built in and has made my work SO MUCH EASIER!

CONS

I'd say its transcription could be better for audio files, but I imagine that AI is still being tweaked and worked on generally speaking. I do wish it were easier to mark and clip audio though.

Vendor Response

Good morning, Laura. Thank you so much for the kind words about CaseFleet. I'm so glad to hear you've had a good experience thus far. Thanks for your feedback on the AI audio transcription - I'll be sure to make a note of that for our product team. Thank you, Meg and the CaseFleet Team

Replied February 2024

Zoey

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed May 2018

Great way to organize large number of clients for one case

PROS

Great way to organize a large number of clients for one case. It's also nice to communicate with my coworkers through the app.

CONS

My account doesn't work so I have to use someone else's. I tried to get help and the help didn't do anyThing

Vendor Response

Hi Zoey, We're a bit puzzled by your review! We work around the clock to provide the best customer support we can, so it's surprising that your review states we didn't do anything to help you with a problem you were having. From our perspective, that's not true. I've reviewed our support communications, and when you reached out to us about updating your email address, we responded within 2 minutes. After we helped you find what you needed to change your account email, we didn't hear from you. I wish we'd followed up about the problem, but, to be fair, we can't solve problems we don't know about. We've also reached out to you by phone and email in the past week to see if there are any remaining issues, but again, you have not responded to us. Please connect with us when you are able so that we can resolve any outstanding issues. You can reach us at support@casefleet.com, chat with us in CaseFleet, or dial our free support number 800-968-3994. Thank you, Jeff

Replied May 2018

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Great for case management and investigations

PROS

CaseFleet's easy of use is impressive. The software makes it simple to upload lots of PDFs for a case, manage the issues related to them and, most important of all, facilitates the extraction of facts from the documents.Building a timeline of facts and referring to them is equally simple. Instead of wasting time with complicated and bloated setups, CaseFleet helps focus only in create meaning from the documents.

CONS

For the purposes of managing large case documents (hundreds of PDFs) and building complex timelines, I didn't miss any features.

Vendor Response

Thank you for taking the time to share your feedback with us! We are glad to hear that you're finding CaseFleet useful for your cases. Please don't hesitate to reach out to us at support@casefleet.com with any further thoughts or feedback!

Replied January 2023