dotloop vs eFileCabinet

dotloop has 420 reviews and a rating of 4.62 / 5 vs eFileCabinet which has 820 reviews and a rating of 4.4 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

dotloop

eFileCabinet

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.62 / 5 (420)

4.40 / 5 (820)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

March 11, 2021

March 2, 2021

Pros/Cons

Pros
I like everything about this software! Easy to access and use, super convenient!
Super easy to use, more modern and overall amazing!

Cons
It can be a little difficult to get the hang of at first, but the customer support team is great to help learn the ropes.
The cost is a bit cumbersome for our small brokerage, however, it does pay for itself as long as we have business.

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Pros
We have used this for years, it works great, and is easy to use.
It's easy to use and the customer service is superb.

Cons
A few of the features are a little poorly explained, but the excellent customer service set me straight every time!
The interface on the software is a little outdated, and good use a good ux/ui update. The automation of backup when not using the integrated sql server are outdated as well, but still workable.

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Pricing

Pricing Range

Product Demo & Screenshots

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Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

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