AlertMedia vs EZ Texting

AlertMedia has 85 reviews and a rating of 4.79 / 5 vs EZ Texting which has 121 reviews and a rating of 4.34 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.79 / 5 (85)

4.34 / 5 (121)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

5.0 / 5

4.0 / 5

Customer Support

5.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

August 24, 2021

August 24, 2021

Pros/Cons

  • Pros

  • Not only is the product so easy and helpful, the culture of AlertMedia and their team is fantastic! We are so happy with them.

  • AlertMedia is easy to setup and use. The templates are incredibly helpful. It's simple, straightforward AND effective. The customer support is incredible!

  • Cons

  • I like everything about the platform but it would be nice if everything was offered with the basic plan.

  • AlertMedia has many features. Occasionally it feels overwhelming to have so many options on the type of notification to send and how to send it.

  • Pros

  • Easy to use, great customer service and inexpensive

  • It's relatively easy to learn how to use and the customer service chat works very quickly.

  • Cons

  • I like the least the fact that each text is limited to a certain amount (I believe it's 160) characters. However, I understand their reasoning behind it. I have no complaints!

  • EZ Texting is a very straight-forward, intuitive tool for sending SMS text messages. I would like to see it allow more texts to be sent on a monthly basis for free, but love using the tool.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos