Legal Track
About Legal Track
Most Helpful Reviews for Legal Track
1 - 5 of 11 Reviews
Denise
Verified reviewer
Computer Networking, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
User Friendly
Tracking legal matters for corporate department was non-existent prior to this product. Now I can run reports in seconds that have impressed management with detail and amount of data.
PROSEase of use; very user friendly; reporting features
CONSInterface with Sharepoint for storing documents can be cumbersome but nothing that negates the positives of the product
John
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Small Law office LegalTrack user
I am not a "corporate legal" customer for LegalTrack but I would assume it would be even be better than my customized, small law office, solution because there would be more similarities with corporate legal departments.
PROSLegalTrack is the bedrock of our law office operation. We use it to track client matters, client contacts and client documents. This is just the beginning. Then, we leverage LegalTrack to interface with Sharepoint, Outlook, and now, Microsoft Teams. Then comes reports and deadline tracking. We use LegalTrack to track our daily deadlines and to generate reports to show how each part of our business process is functioning. Moreover, we can export data to Excel, which is super valuable to us. And last, but not least, LegalTrack and their team allow us to customize any function/feature that we need/want in our business. That is a huge difference between LegalTrack and using a "boxed" solution with little control of features.
CONSLegalTrack uses Microsoft Dynamics. Because Microsoft is constantly inventing and creating new features and platforms, there are changes that need to be made to your customized solution when these changes occur. That said, the changes are almost always positive in the end. It comes with the territory and while frustrating sometimes during these period of Microsoft changing their base code, it's worth the effort.
Reason for choosing Legal Track
The technology world is constantly evolving and there is no sense or practicality in trying to reinvent the wheel. Microsoft Dynamics CRM is well developed and LegalTrack taps that powerful base product and makes it work for your particular business. Additionally, we use Microsoft Office and Sharepoint extensively and LegalTrack is designed around integrating with these other products. Finally, LegalTrack offered a much more competitive price (combined with Office/Dynamics/Sharepoint) so it really didn't make good business sense to look elsewhere.
Reasons for switching to Legal Track
TimeMatters was a fantastic solution for its time. But, it wasn't cloud-based and there wasn't a migration path to the cloud...which is an essential requirement for 2020. Moreover, I've been in business for 31 years and outgrew the capabilities of TimeMatters.
Jeanne
Insurance, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Legal Track is just what we needed.
Before Legal Track, we were using individual spreadsheets to track and document over 2,000 medical disputes. The shortcomings of that method are obvious. Legal Track worked with us to customize their program to our needs, and there is very little that I would change about its functionality.
PROSThis software makes it possible for all users to create and edit cases simultaneously. The system-generated reminders are a great feature; we never miss a due date! It is easy to sort and filter information for reporting purposes. Legal Track has much more functionality than perhaps we need, but it has had a profoundly positive effect on our team.
CONSRunning Legal Track tends to slow down Outlook, however, that is due to our own application shortcomings. Also, we find that large attachments sometimes do not upload into Legal Track, which means the emails that they are attached to also do not upload to the file.
Timothy
Alternative Dispute Resolution, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2019
Legal Track Software is 2nd to None!
All of our Agents and Staff can get the big picture of the clients and cases they are responsible for. Legal Track helps our organization move our case through the many levels of the Hearings and deadlines with the ease and the clicks of a mouse. The "Set Regarding" email feature allows us to attach emails and attachments directly to the pending case and tracking.
PROS1. Outlook & Sharepoint functionality is superb! 2. Customer Service is excellent and very professional.
CONSI wish it would have been available earlier before using other software that made the promises but couldn't back their product with results that actually work.
Nick
Non-Profit Organization Management, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Legal Track Review
We needed a system to help track our matters and our time. Legal track is very easy to use, especially as an outlook plug-in, and the learning curve is relatively fast for a product that offers a lot of features.
PROSHow well it integrates with microsoft outlook.
CONSI wish there was off-line use. It's not a huge deal b/c I am online most of the time.