---
title: "Deltek Costpoint Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Deltek Costpoint. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Deltek Costpoint is a good fit for you!"
source_url: "https://www.softwareadvice.com/za/erp/deltek-costpoint-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Deltek Costpoint Reviews

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# Deltek Costpoint User Reviews

## Reviews summary

- Overall rating: 3.9/5
- Total reviews: 215

### Secondary ratings

- Ease of use: 3.7/5
- Customer support: 4.0/5
- Value for money: 3.8/5
- Functionality: 3.9/5

### Rating distribution

- 5 stars: 71 reviews (33%)
- 4 stars: 99 reviews (46%)
- 3 stars: 22 reviews (10%)
- 2 stars: 9 reviews (4%)
- 1 star: 14 reviews (7%)

### Most mentioned pros

- I like the features of recording time for payroll and the ability to view leave balance and submit leave requests
- Deltek Costpoint has streamlined the process my company uses for time tracking work and for leave requests.
- When logging in to Deltek Costpoint, it is easy to log in as your username is saved and it does not require a password entry.

### Most mentioned cons

- For instance, if I worked 7.75 hours, I would try to track it as 7.7 or 7.8, but it won't accept it.
- The dashboard labels for the function are not intuitive for the user.
- The search features can be a little tricky at times and there can be a slight learning curve if a user isn't familiar.

## Deltek Costpoint customer reviews

Showing reviews 1-25 of 215 (page 1).

### A Project Based Business’ Dream Software

- Overall rating: 4/5
- Reviewer: Jamie H.
- Verified reviewer: Yes
- Industry: Entertainment
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, this would be the number one software that I would recommend to my colleagues. The customer service is amazing. The software itself was very simple and easy to use

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I specialize in production management as well as project management and Deltek’s performance and speed backed up my business, and an excelled us to greatness especially with managing customer information . The value of money that you spend is worth it for this software

#### Cons

Deltek’s implementation time took about 12 weeks which wasn’t horrible, but I would’ve preferred for it to be done a little faster. That would be the only thing that I could say I’d liked at least.

---

### Cumbersome

- Overall rating: 4/5
- Reviewer: Jamie N.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, I wish the system retained it's functionality with an easier to use interface. The reporting in the Costpoint system should be more customizable without having to be a report writer and be forced to use the business intelligence module to build reports from the ground up.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The system can do almost anything you want it to in terms of setup. There are more options and specifications than any one company could ever need or want.

#### Cons

Because the system is so customizable from an admin side, it becomes very cumbersome. A single update needs to be made in multiple screens in order for it to show up everywhere and be accessible to everyone. The User Interface is complicated for everyday users and troubleshooting issues is difficult and time consuming because of all the areas where there could be an issue.

#### Reasons for choosing Deltek Costpoint

Industry standard

#### Reasons for switching to Deltek Costpoint

Looking for an all in one solution for time and expense along with financials.

---

### Deltek

- Overall rating: 4/5
- Reviewer: Kent D.
- Verified reviewer: Yes
- Industry: Defense & Space
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2019
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Deltek Costpoint is a great software tool to manage parts, inventory, finances and cost reports. It is very easy to use if you are aware that the first priority of Costpoint is a financial tool. It is customizable to link to other software for ERP and MES solutions.

#### Cons

There is a dedicated support team, but for an enterprise solution there aren't many options for individual sites.

---

### Deltek Costpoint 8.1

- Overall rating: 4/5
- Reviewer: Phil L.
- Verified reviewer: Yes
- Industry: Oil & Energy
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Deltek Costpoint is our corporate Enterprise Resource Planning system, as well as our primary Business Intelligence tool for Accounting, Financial, and Project Status reporting. There are also flexible options for implementing security, both at the user level as well as the user group level.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Extensive number of fields available for entering data, highly normalized database structure, Project-based accounting, ability to customize product using built-in Extensibility. Costpoint can be integrated with other products by using the built-in Web Services tool, as well as a number of data pre-processors.

#### Cons

Some aspects of product are not intuitive. Some processes can take considerable time to complete. Recent version upgrades have been buggy, sometimes containing new bugs that were not present in previous versions. It can take considerable time for bug fixes to be released.

#### Reasons for switching to Deltek Costpoint

To meet the needs of upcoming business in the government sector.

---

### Costpoint

- Overall rating: 4/5
- Reviewer: Juliana L.
- Verified reviewer: Yes
- Industry: Aviation & Aerospace
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: November 2019
- Review source details: This review was submitted organically. No incentive was offered

This was a lot more time consuming to implement. Other softwares we surveyed before going with CP had a tool that would export our data from quick books into their system. Not sure why CP doesn’t have this feature.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The reporting feature. We really liked the cognos relationship, and the ability to export directly to excel as well as upload from excel.

#### Cons

The revenue to income statement. I have never worked with an accounting system where once I created and posted an invoice, the total revenue for that product on the income statement is different then what was billed. I do not understand why I have to tell my system to recognize or “pick up” my revenue. It’s redundant and causes a lot of headaches.

#### Reasons for choosing Deltek Costpoint

Because of the partnership with COGNOS

#### Reasons for switching to Deltek Costpoint

Unable to handle complex project setup requirement

---

### Worst software I've ever used

- Overall rating: 1/5
- Reviewer: Mark M.
- Verified reviewer: Yes
- Industry: Government Administration
- Company size: 201-500 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: August 2025
- Review source details: This review was submitted organically. No incentive was offered

Constantly pinwheeling, horrible interface, and bloated. Needs a total overhaul. Please, for the love of God, hire a competent designer to overhaul how this thing works, because right now using it is the worst part of my entire month. I would quit a job if this was the system they were using. Fortunately I'm only using it on a specific contract which means I can look forward to the day when I never have to use it again.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

It worked 20% of the time, and I suppose it is helpful for people who need the reports done in a certain way. But for the end user, there are almost zero "pros".

#### Cons

It is a prime example of what happens when engineers try to be designers and end up creating a UI/UX that looks like something built for Windows 3.1.

---

### Costpoint, not the best for an overall time management program.

- Overall rating: 3/5
- Reviewer: Mitchell C.
- Verified reviewer: Yes
- Industry: Defense & Space
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2025
- Review source details: This review was submitted organically. No incentive was offered

I had a decent experience with costpoint, I just remember it being hard to navigate and frustrating at times.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

The ability to clock in to exactly which job your working on.

#### Cons

The complication of browsing the site and finding things I needed.

---

### One stop shop for timekeeping

- Overall rating: 5/5
- Reviewer: Aretezia H.
- Verified reviewer: Yes
- Industry: Government Relations
- Company size: 5001-10000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2025
- Review source details: This review was submitted organically. No incentive was offered

I like costpoint overall. I’ve never had any major issues. The reporting feature is fantastic.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like the features of recording time for payroll and the ability to view leave balance and submit leave requests

#### Cons

I do not like the interface when approving timesheets

---

### Deltek Costpoint

- Overall rating: 4/5
- Reviewer: Philip B.
- Verified reviewer: Yes
- Industry: Defense & Space
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It gets the job done for my role within the company. It is good for timekeeping tracking as well to split across projects.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

It can be used with third party systems to manage expenses and payments.

#### Cons

It does not produce the best reporting of amounts when there are negative entries.

---

### Easy-to-use but doesn't work for every situation

- Overall rating: 4/5
- Reviewer: Tina D.
- Verified reviewer: Yes
- Industry: Defense & Space
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 3/5

#### Pros

I use costpoint daily at my job and the software is very easy to navigate. I have no issues searching for BOMs (Bill of Materials) and costpoint interacts relatively seamlessly with the systems that we use for engineering drawings and shop floor instructions.

#### Cons

A lot of the materials in the BOMs seem to be controlled by effectivity dates. This may work well for companies that have interchangeable parts with planned obsolescence dates, but the industry I work in has variable production schedules where it'd be preferable to control materials by engineering drawing effectivity.

---

### Deltek Costpoint - integrated and a promising SAAS

- Overall rating: 5/5
- Reviewer: Joyce O.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

With my 3yrs of experience using costpoint, I am very satisfied that it doesn't require too much intervention from the Deltek Team.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is an all-in-one HRIS/Accounting software

#### Cons

The user interface is not so friendly. There are some modules that you have to take courses to understand and use.

---

### Organized system

- Overall rating: 5/5
- Reviewer: Annpriya T K.
- Verified reviewer: Yes
- Industry: Banking
- Company size: 2-10 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: January 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Keeps track of all information in one place.

#### Cons

Sometimes very hard to find date. But you can find it after getting use the system.

---

### Comments on Costoint

- Overall rating: 4/5
- Reviewer: Jim M.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I find Costpoint to be the most effective and comprehensive Government Cost Accounting system available. Contains many related back office functions that are integrated within the system. It is an government approved system.

#### Cons

User interface needs improvement for non finance and accounting users. It should be easier to use for basic functions such as daily timesheets, expense reports, and approvals of these two items.

---

### Costpoint is an extremely powerful project based accounting system

- Overall rating: 4/5
- Reviewer: Vicki P.
- Product usage: Used daily for more than 2 years
- Reviewed: May 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The flexibility it provides. With both private and public clients, we are required to provide invoices to clients in many different formats, and some project setups can be quite complicated. Costpoint allows us the flexibility we need to manage our projects effectively and also meet our client's needs. We also love the extensibility tool introduced with Costpoint 7 that has allowed us to customize the software in order to enforce many of our internal procedures and business rules.

#### Cons

Because of it's flexibility, it can be complicated, which leads to errors. We hear from our new users that systems they worked on previously provided more of a standard workflow that guided them through the project setup process. We realize this is very difficult to do with some many different project setup requirements, and we've tried to accomplish some of this through the extensibility tool.

---

### COSTPOINT IS PRETTY AWESOME

- Overall rating: 5/5
- Reviewer: JADE M.
- Verified reviewer: Yes
- Industry: Mechanical or Industrial Engineering
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2019
- Review source details: This review was submitted organically. No incentive was offered

After using it for over a year, I am noticing that a lot of the processes are streamlined which helps with accurate accounting of POs and the information stored for vendors.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like the fact that their interfaces are able to communicate with each other. I also like the ease of use when using the software. It is honestly cut an dry and if you have used various SAP before, you should not have an issue with this one. I transitioned from the US Army using GCSS-Army and the interfaces in costpoint were virtually the same.

#### Cons

I like the software, but my company does not or wants to ay for all the modules needed, so I feel as though I cannot use Costpoint to its full potential as I feel it can be used. I hope after this conference I am able to go back to my Company's President and change his mind.

---

### Poor user interface

- Overall rating: 2/5
- Reviewer: Razvan P.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 201-500 employees
- Product usage: Used daily for less than 6 months
- Reviewed: March 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 1/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

Don't like it, but I'm required to use it.

#### Cons

The cumbersome user interface. I have a PhD in machine learning, since I find hard navigating the plurality of tables and fields. The system displays "unfillable" forms, for example for a certain configuration there is no "Charge Type" possible. However, you cannot submit the form without this. It even doesn't save drafts, despite pressing save, so it lost all my records I've added.Imagine you send a janitor to buy two bottles of floor cleaning. However, the janitor bought three, one being for personal use. I wish the janitor a good time to enter the miles driven, the cost of the cleaner and the personal deduction. Each entry needs to be assigned to the correct project. What a waste of time and energy! The Janitor experiences a user interface no less complex than a helicopter dashboard.

---

### Costpoint

- Overall rating: 3/5
- Reviewer: Breanna K.
- Verified reviewer: Yes
- Industry: Government Relations
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, it's not bad if you have proper training. But bringing someone new in to use it, is a difficult task and requires a sit down training. I wish it was more user friendly.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

It gets the job done and ensures we are in compliance

#### Cons

It is not intuitive, so you need all the training you can get to know what simple buttons you need to do, to put out results you want.

#### Reasons for choosing Deltek Costpoint

It ensured we were compliant with DCAA

---

### CP is good and user friendly

- Overall rating: 4/5
- Reviewer: Jane H.
- Product usage: Used daily for more than 2 years
- Reviewed: May 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Costpoint offers government contractors unparalleled project management, accounting, labor, reporting and compliance features so you get the exact capability you need to increase efficiency and improve profitability. It was built specifically for government contractors and has been adopted by thousands of government contractors and earned the trust of federal agencies and their auditors.

#### Cons

System bug, system not stable. Take long time to get customer service back some time. Field names and connections to other fields are not readily apparent. Takes years to become fluent in the program.

---

### Costpoint from BRM viewpoint

- Overall rating: 4/5
- Reviewer: Sandra O.
- Verified reviewer: Yes
- Industry: Military
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2019
- Review source details: This review was submitted organically. No incentive was offered

Great software overall

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Ease to learn and easy to use screen and download data

#### Cons

Incomplete error messages and missing edits.

#### Reasons for choosing Deltek Costpoint

PRICE

#### Reasons for switching to Deltek Costpoint

Mitigated Entity, required due to cas COMPLINANCE

---

### Costpoint - A+ for DCAA compliance, a D for all else

- Overall rating: 3/5
- Reviewer: William M.
- Industry: Security and Investigations
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2016
- Review source details: This review was submitted organically. No incentive was offered

Costpoint sets the standard for project accounting and indirect rate application and reporting. But Costpoint has none of the features that users love in other ERP systems, like drill down reports, modifiable reports, paperless processing, budget setup, easy bank reconciliations, etc. Users of Quickbooks, Dynamics and others will miss these features.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 4/5
- Functionality: 2/5

#### Pros

Project and indirect rate applicaton accounting & reporting

#### Cons

Much more expensive than comparable solutions. Extremely high lifecycle expense. You will buy this software every year with maintenance. And growing is expensive with employee based fees.

---

### System

- Overall rating: 5/5
- Reviewer: Alba F.
- Verified reviewer: Yes
- Industry: Defense & Space
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2019
- Review source details: This review was submitted organically. No incentive was offered

We track all our financials, invoicing our costumes and track our incur costs submmtion

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

Very easy to use and easy to learn’ very robust system from the beginning of a project all the way to the end

#### Cons

Flexibility sometimes is not your best, if you set up a project wrong you got live with it until it end

---

### I have used Deltek on the Project side and the Accounting side. Very positive experience!

- Overall rating: 5/5
- Reviewer: Tawnyia F.
- Verified reviewer: Yes
- Product usage: Used daily for more than 2 years
- Reviewed: April 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The software is intuitive and very easy to use. All modules seem to flow together from project set up to billing.

#### Cons

There is not very many things that I do not like about Deltek Costpoint. Compared to other accounting software it is the best!

---

### A few kinks but easy to use

- Overall rating: 4/5
- Reviewer: Sarah T.
- Industry: Civil Engineering
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Functionality: 4/5

#### Pros

The platform is decently organized by Employee/Salary information and Leave information - managing either is simple and the accrual process is easy as well. I manage employee data and leave data but I am not an expert on any of the other system capabilities.

#### Cons

We've had issues with file feeds that have taken a long time to resolve. There are a few manual processes that need to be done during the accrual process that seem like they should be automated (i.e. removing duplicate beginning balance records when an employee goes from one type of leave to another in the same year).

---

### From Costpoint 3.1 to 7.1.1

- Overall rating: 4/5
- Reviewer: Diana K.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2019
- Review source details: This review was submitted organically. No incentive was offered

Costpoint allows us to easily track costs by project.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Easy of use and love the ability to copy into excel. So much easier now than in the old CP versions.

#### Cons

Change Management and having to clear cache all the time.

#### Reasons for choosing Deltek Costpoint

none

---

### Incredibly inefficient system

- Overall rating: 1/5
- Reviewer: Tina R.
- Industry: Aviation & Aerospace
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2018
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Cons

The amount of keystroking required to complete a simple task is staggering. It takes hours to complete a simple task that should only take minutes to complete due to the number of separate steps required. It's like working with 1970's technology. The system will not allow even minimal customization, i.e. menu fonts/set-ups. I would rather work in an old DOS program than this one.

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Deltek Costpoint Reviews, Pros and Cons - 2026 Software Advice