Event Temple Software


 

Event Temple is a cloud-based event management solution designed to manage booking and revenue for venues and hotels. It’s suitable for hotel chains, independent hotels, clubs, wedding venues and convention centers. Key features include appointment booking, lead management, automated follow-ups, task management, email marketing, reports and software integration.

Event Temple’s visual lead management feature showcases new leads, follow-up tasks, scheduled appointments and proposal status all on one screen. Users can send marketing emails to prospects and track open rates and replies.

Event Temple enables users to track all booking and lead information from a single solution. It offers advanced reporting functionality for metrics such as sales stats, team performance, content marketing and lost sales.

Event Temple is fully customizable and includes open APIs to integrate with existing software programs. It also integrates with major email providers such as Outlook, Gmail, Office 365 and GoDaddy.

 

Event Temple - Calendar
 
  • Event Temple - Calendar
    Calendar
  • Event Temple - Dashboard
    Dashboard
  • Event Temple - Pipeline
    Pipeline
  • Event Temple - Referral partners
    Referral partners
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

43 Reviews of Event Temple

Showing 1-20 of 43

 

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November 2018

November 2018

Game Changing Product for the Event Industry

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

Event Temple has streamlined our process and freed us of the "busy work" and lowered the human margin for error when we get bogged down during the busy season. There is no other Event Industry-specific CRM platform out there that is as robust and responsive to customization as the team at Event Temple has been. The team is all fantastic to work with and are incredibly responsive with questions and requests. I literally can not say enough wonderful things about this company!

Pros

The CRM Automation and Workflow Automation has been a complete game changer for us as a business!

Cons

The Reporting is the only weak area currently on the entire platform, however, I know this is something that is already on Event Temple's radar and after seeing how they improved the overall system from other requests they received from clients I have no doubts this will be improved as well.

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: November 2018

November 2018

 

Thanks you very much for the great review :)

 


September 2018

September 2018

Fantastic System

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
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Product Quality
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Pros

Overall a fantastic and intuitive system for event planning for a hotel (or hotel like) business where multiple spaces. I love that the team is still constantly developing new features and are open to input from people using it on what kinds of features would be nice to see in the future.

Cons

Not really a con, but I guess that it is still in the development stage. I'm really excited to see what it looks like in the future.

Review Source: Capterra
 

James from Eichardts Private Hotel
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Event Temple

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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It has been great really enjoy using the program

Pros

A great program really helped organize our events and function and as we up date in real time great for the team as it keeps them informed.

Cons

All pretty good, maybe a little more info on the outlook calendar

Review Source: Capterra
 

Cori from NOVA Parks - The River View at Occoquan
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Outstanding Product

Ease-of-use

Functionality

Product Quality

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Value for Money

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Event Temple has solved our multi-team dilemma of "Did you answer that client?" "Do they have their contract?" "Has the wedding next week paid?"
Makes it so easy for all of our team to log into the same program and know what is happening daily, monthly, and annually at our venue.

Pros

All-in-one program! Contracts, inquiries, follow up emails, reminders, reservations of space/appointments/events, built in calendar, client management, invoices... It does it all with excellent customer service.

Cons

Only con I can think to put is that when events go past 12:00am midnight, there isn't a time option for that (will show up on two different calendar days). Not a huge issue, my team just writes the event time in the event name.

Review Source: Capterra
 

Jessica from Coastal Georgia Historical Society

May 2018

May 2018

This is a great software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Once I learned it, it is easy to use. I like the task features and being able to maintain groups through the dashboard. Sending contracts, BEOs, and invoices are super easy. And you also have the ability to download them as a PDF. I also like that everything is customizable so I can easily change the wording of something later. They also have an online university that pretty much covers any sort of questions you might have. Creating invoices is super easy too.

Cons

The only thing I wasn't super happy about was that I had to create all my own documents. Most of the software companies we talked to created the BEO and contract formats for us. This took a lot of time and was stressful, I wish I had more help at the beginning.

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: June 2018

June 2018

 

Hi Jessica! Thanks so much for the review. We have created BEO and Contract templates now so moving forward, all future customers in our system will get these. We also now include help importing all of the existing documents, contacts, leads, etc as part of our setup process. I'll touch base with you personally on this too.

 

Maggie from Brewed

May 2018

May 2018

Easy to use, great integration, impressive

Ease-of-use

Functionality

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Value for Money

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Pros

I've really enjoyed using this software because it covers all of the bases that you need when handling events and different venues. It's very easy to use and allows you to keep your client information streamlined and consolidated.

Cons

There's isn't much I dislike. I wish that it was easier to apply customer information to multiple accounts, but that could honestly be user error.

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: June 2018

June 2018

 

Hi Maggie! Thanks so much for the review! I'll touch base to make sure I help you out with entering customer information into multiple accounts.

 

Mallory from Texas Christian University

April 2018

April 2018

I would absolutely recommend this platform for anyone running an event space.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

This platform has by far the most comprehensive and built out interface I have come across. The pipeline structure is intuitive, easy to navigate, and allows for all client data to be stored in a singular place. Since each venue is different and Event Temple knows that, they are more than willing to help to make the tool work best for your specific spaces either through customer service assistance of the feature request tool.

Cons

I don't have much to say here, honestly. I have put in a feature request to have some auto-fill tasks (much like the workflow feature that currently exists) and that is the only minor "issue" i have come across. The site works wonderfully and has been easy to transition into from our older system.

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: June 2018

June 2018

 

Thank you so much for the review Mallory!!!
I'm going to touch base with the team on those auto-fill tasks and see if we can help you get that working exactly as planned.

 

Josh from Taborspace
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Event Temple has been accommodating, supportive, helpful, and inspiring.

Ease-of-use

Functionality

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The flexibility to accommodate our guest's requests and customize our lead forms and lead management style. Event Temple has given us a lot of freedom!

Pros

Extremely flexible and customizable. There is so much freedom to build the program according to your venue's needs. The freedom can become inherently complicated, but their customer service more than makes up for it. They've sets a new industry standard. We've had other programs who've been great for the first three months and then useless and even deceptive afterward. The folks at ET obviously care about what they're doing and how they do it. It is refreshing and vital to our success.

Cons

I'm a Mac and they're a PC. I use Apple for everything and their setup would be much easier to jump into if I were a Windows/PC person.

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: June 2018

June 2018

 

Hey Josh! What do you mean about PC? We all use Macs at the office! I'll email you to touch base on this and also just to check in on how everything is going. Thanks for the review!

 

simon from Cawdor Collection

March 2018

March 2018

Superb - we have 2 venues running simultaneously and the control this gives us is amazing.

Ease-of-use

Functionality

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Pros

The control we now have over our leads and how we deal with them - the work that event temple now does for us is like having another member of the team but at a fraction of the cost. The automations are really very good and when you think back at how you dealt with leads before event temple it doesn't bare thinking about.

Cons

At this point we haven't really found any cons using event temple - it appears to do exactly what we need it to do.

Review Source: Capterra
 

Susan L. from 100 Braid St Studios

March 2018

March 2018

EventTemple is more than I could have ever wished for! Our entire team is now fully organized .

Ease-of-use

Functionality

Product Quality

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Our entire team is now better organized and we are able to provide much better customer service. The automated responses and followup emails has not only saved us a ton of time but following up has generated enough bookings to pay for the software in only two months of usage.

Pros

I cannot say enough about EventTemple. The Pipeline system allows everyone on the team to see where we are in process with every single client and track all of our communication with them seamlessly. Document sharing, and signing is all streamlined.
Probably one of the most important things things that I use, and wasn't even aware I needed it until using the software, was the Automated responses. Our followup process was sporadic but now we can follow up without a great deal of work. Fortune is in the follow-up they say and we have definitely booked several events because of the automated follow up responses.
We still have not set up all of the features and integrating all of our processes such as bookkeeping yet, but are looking forward to doing so.
The time EventTemple has saved myself and my team is tremendous - I'd say it has cut email time to about 1/4 of what it was previously and we are experiencing great customer satisfaction because we are able to respond quickly and more thoroughly. The amount of time it has saved us, and the increase in revenue from more booked events covered the cost of the software within the first two months of use.

Cons

The one thing that we would like is a calendar and way to schedule staff, although we think we have a work around by using the tasks feature. In every other way EventTemple has met all of our expectations and more, including features that we didn't know we needed until we started using it.

Review Source: Capterra
 

Guy from OHS Entertainment
Number of employees: 1 employee Employees number: 1 employee

March 2018

March 2018

Subscribing to Event Temple is the best investment I made for my company to secure bookings.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

It was easy to use.

Pros

Easy to use lots of functions and the technical support are the best. Whenever I have a question or problem they are very quick to respond. Also, it's easy to configure your automation emailing campaigns keeping track of the opens and along with the stats.

Cons

When I first become a subscriber the software was difficult to delete large bridal leads listing. That problem was correct and to be honest this is the only issue I can recall with Event Temple.

Review Source: Capterra
 

Robert from Robert J. Nicpon Productions
Number of employees: 1 employee Employees number: 1 employee

March 2018

March 2018

I have a 24/7 Admin Thanks to Event Temple!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Ease of use, automated emails, calendar, great support

Pros

The customization and ease of use is great. I've given ET some feedback on what I think would be a great feature and they've implemented. They listen to their customers and tweak on-demand. They're IT department is one-of-a-kind. I ran into a modal issue on my website to launch the "get a quote" pop-up and they've helped me with it. I cannot say enough good things about ET and what it's done for my business. I'm a one man operation but using their tools allows me to book more events, keep track of things to do and most of all, love their automated emails.

Review Source: Capterra
 

Rhian from Double Tree by Hilton

December 2017

December 2017

The experience was fluid and the transition uncomplicated .

Ease-of-use

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Pros

I loved the pipeline and the calendar view with all being on one platform. After finding Delphi extremely unfriendly it was refreshing to see everything and to have accesses to support when needed.

Review Source: Capterra
 

Dj from Welch Communications - WJUC 107.3 FM

December 2017

December 2017

Definitely worth the cost. My confirmed bookings increased 30-40% the first 6 months

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
Value for Money
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Pros

I love the automated email followup through my own email account, and ability to draft my own templates to fit my business. I also like being able to view my statistics.

Cons

I'd like the leads to parse from emails automatically without using the third party software. The third party stopped working for me after awhile and I now have to enter leads manually.

Review Source: Capterra
 

Megan from DoubleTree by Hilton Kamloops
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Great program and great developers who are keen on making it the best it can be!

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It made my daily work day a lot more productive and organized. Before I was using Excel and Word and a million different programs to get my stuff done. Event Temple made it so I only have to use one. THANKS!

Pros

The guys customized the program and made tweaks here and there to make it exactly what I wanted. Compared to the systems we were using before, Event Temple is a one stop place for all your organizational needs. The pipeline allows you to create custom stages so it is easy to see where yo u are at with all of your events. The stats feature is also a great way to track how you are doing.

The automatic reply/reminders are such a handy feature. It does the tedious follow up emails for you! You just have to set it up. This definitely gives you time back in your day to get other things done.

I can access Event Temple from anywhere, which is nice because our company's other files and programs are only accessible from the property.

Overall, this is a great, all round product that is super helpful in my daily work day. Thanks guys for making my days a lot easier and more productive!!!

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: December 2017

December 2017

 

Thanks so much Megan. We really enjoy working with you. Working with the Hilton initially had some unique challenges but we are so happy to hear that we met your expectations and are able to free your time up to spend your day focussing on planning events as opposed to doing administrative work on excel.

 

Staci from De Uijlenes Wedding Venue
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Great product! Saves time and has increased our bookings substantially since we started using it.

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
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I own two wedding venue's on our farm in South Africa, and we have been using Even Temple since it was released. We have gone from one venue with 40 weddings per year to two venues with over 100 weddings per year. I had tried other email marketing software, but it just doesn't work for our industry and it is overly complicated for what I needed it for. If you have a wedding venue and you are not using Event Temple, you need to try it - trust me, you will be stoked!

Pros

The fact that I only have to send the first email, the rest of the follow-up emails are done for me. This has saved me loads of time and let's be honest here - I was never going to follow-up 5 times if I had to send all of those emails myself!!

Cons

I wish I could add more email addresses to the initial email that I send. I often get an enquiry that has cc'd in the groom or mother or best friend, so it would be great to add these people to the lead.

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: September 2017

September 2017

 

Hey Staci! Thanks for the great review. You can send to multiple email addresses by using cc or bcc. Let me know if you'd like to hop on a call and I can show you how to do that, it's really easy.

Talk to you soon!

Bob

 

Brandon from And Ever Films
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Great option to never forget your clients!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

Saves me some time not having to actively follow up

Pros

Easy to use, great automation. Being able to see stats on your emails as well as read receipts is awesome!

Cons

For the price, I wish I could use it as a fully developed CRM instead of having to use both ET and 17Hats

Review Source: Capterra
 

John from Mountain House Estate, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

We were early adopters, and have had a great experience for our wedding venue. Great follow up

Ease-of-use

Functionality

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Quick follow up to inquiries.

Pros

The ease with which we can change outgoing emails and pipelines. Customer reps have been very helpful in providing us tips to grow our business, and have been responsive when we've had suggestions or issues

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: August 2017

August 2017

 

Thanks so much for the great review John. It's been awesome getting to know you and Lane and we've really enjoyed being a part of your venue's growth. Here is to your continued success!

 

Tina from Romantic Planet Vacations

August 2017

August 2017

Save's me time which in the end saves me money.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

I love that I have have multiple pipelines to be able to organize my work easily. I purchased the program it did take me a couple of months to really start using it. I love that I can set the follow ups especially from a wedding show. This has saved me a lot of hours each month to which in the end save's me money.

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: August 2017

August 2017

 

Thanks so much for the review Tina!

 

Dave from the Wedding Rev
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

I've seen a 50% increase in the response rate from couples.

Ease-of-use

Functionality

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I've seen a 50% increase in the response rate from couples. I have always wanted to do follow up but I would get too busy and would rarely get around to it.

Pros

I've seen a 50% increase in the response rate from couples. I have always wanted to do follow up but I would get too busy and would rarely get around to it. This software does such a great job of follow-up that once I have typed in the couples information, I no longer worry about if I have done enough to stay in touch with them. Plus, the staff is very responsive to any question I might have.

Cons

I would love to have a similar follow-up system for after I have met the couple and they are deciding.

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: August 2017

August 2017

 

Thanks so much for the great review Dave!
I'm just curious, what could we have done to make your 4/5 on Ease of Use a 5/5? It's great working with you too!

 
 
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