About Eventzilla


Eventzilla is a cloud-based event management solution that enables businesses of all sizes to create an event page, send email invitations and collect payments online. The solution can also be accessed through mobile apps available for Android and iOS devices. Eventzilla can be used for festivals, conferences, fundraising events, concerts, classes, networking activities, sports and many more.

Eventzilla enables event managers to create customized event registration questions to collect attendee information such as company name, designation and food preferences. Users can also create discount codes and offer special pricing to repeat customers. Attendees can use the mobile check-in feature, which enables users to scan QR codes.

Eventzilla offers other features including social-media promotion, on-site ticket sales, attendee-list export, badge creation, private-event management and many more. The solution also offers a knowledge base which helps new users create and manage an event.



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Supported Operating System(s):

Web browser (OS agnostic)

288 Reviews of Eventzilla

Average User Ratings

Overall

4.39 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(147)

4 stars

(112)

3 stars

(23)

2 stars

(6)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 288 reviews

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August 2017

Paul from Bob the BA - The League of Analysts Inc

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

August 2017

The Good and the Not So Good - Feature Rich and Affordable

Affordable event management application that was quick to get up and running

Pros

Cost - It's cheaper for events then most other solutions, Ticket Pricing - great with coupons and volume discounts, CheckIn - easy with the mobile phone applications, Check Out and Purchase - straight forward and the event pages are pretty good

Cons

We run 30 events or more a year. Our issue is that someone registers or purchases a ticket to an event but can't remember which one. There is no way to search all our event registrations at once, you will need to go into each event and search. This is very frustrating and time consuming. The event page looks great but adding formatted text can be a bit tricky. There were a few events where trying to get the formatting correct was awful and challenging - we just had to go with straight text only approach. When viewing all events there is no option to sort events - alphabetically, dates, etc. it would be great to be able to do this and to sort descending or ascending to find events more quickly. When an order is PENDING (meaning it hasn't been paid for online) the attendee doesn't show up in the attendees report until the order for the registration is PAID. We would prefer to have the attendee list contain a column that indicates if the ticket is paid for or not. That way the mobile registration app could alert us more quickly about payment status.

November 2018

Fritz from Ric Hoff Memorial

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2018

Great Event Management Software

I have used for years for both a High School Reunion and several golf tournaments. It works well. Keeps the Management of attendees.

Pros

Allows you to quickly setup an event, set the Venue, Set the Tickets. Accept Payments. Notifies you of Purchases. Generally a one stop for the Event. It can handle any type of event.

Cons

Did not find it sooner. Would be better if you could spread payments using WEPAY instead of PayPal.

It may be a feature but I have not found it. That would be a General Ticket is taken down by a 4 Ticket Purchase. I use Eventzilla for a golf tournament but I have several tickets that are for 4 golfers. We also sell singles. I would like it if I could reduce the Single Player count when a Foursome was purchased. I now do that manually.

November 2015

Jennifer from Organizer of LSU ¿ 1995 Nursing reunion

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

November 2015

Relatively easy to use. Your Eventzilla home page can provide you with lots of useful information!

I used Eventzilla for a 20 year Nursing School reunion. I am not a professional party planner, just a mere mortal with limited computer skills and a desire to see long-lost friends. This website was perfect for us! Attendees could easily pay with a credit card. You then have to set up an account with PayPal (or similar) to have the money deposited into that account. The Eventzilla fee was a dollar per ticket sold. The fee with Paypal was 2.9% of whatever you are charging for your "ticket" plus 30 cents. Setting up the website was fairly easy, although somewhat time consuming (as any website would be). You can get all sorts of helpful information from your home page about website traffic, aborted ticket sales, etc. If you are selling tickets to something and trying to make money doing so (not the case for me) I can see where this info would be very helpful. I did have to contact customer service one time. I was surprised that there is no phone number to call, only an email address. They did respond to my question quickly, and gave me the information I was looking for. My one complaint, is how the page looks where payment takes place. My attendees would decide how many tickets they were purchasing then click the next button. No prob. On the next page they would fill out their personal info so I would know who was purchasing the ticket, then click the next button. No prob. This next page shows a confirmation number with their name. Next to their name they are to pick a payment method (either Paypal or credit card). This payment area is not set up in a clear fashion. That, coupled with the confirmation number, meant quite a few people thought that they were good to go, but in fact, were not, because they hadn't paid! My suggestion is to NOT give a confirmation number before payment is received as well as revamp the look of the payment screen. Having said that, I would definitely use Eventzilla again. If they could fix the payment screen, they would be darn near perfect.

March 2017

Cathy from EMS SubDesk

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2017

Easy and automated

We like this site for its ease of use, but would love the options to search for attendees by name and allow attendees to cancel their own registrations.

Pros

Free service, automated emails to participants and organizers, looks good, easy for participants to use.

Cons

Would like the option to search for participants by name since we host so many events. We would also like a clearer explanation to participants as to how to cancel their own registration.

Response from Eventzilla

Replied March 2017

Hi Cathy, Thank you for choosing Eventzilla for your event registration needs. 1. We do have plans to improve the name search - in the coming weeks, so you can find attendees easily. 2. Attendee self-service is live now. Attendees can view and download their tickets easily. In the near future, we are adding options using which attendees can edit or cancel their registrations - when it is enabled by event organizers. Thanks again, Customer Success Team @Eventzilla

July 2017

Denise from Road Runner Photography

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

July 2017

The software has gotten better over time. It is not the most intuitive but it certainly gets the job

Pros

I am able to imbed registration linking on to my website. And it works well with PayPal. It isn't hugely expensive.

Cons

That the software doesn't recognize ticketing levels correctly. For example if you have a max registration of 10 and you have deposit, 1sr installment and 2nd installment registration ticket levels, the system will show sold out when 7 deposits, and 3 1st installments are made even though there are 3 spaces left. This is very annoying.

March 2017

Gerald from Kizomba Sem Limite

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

5 stars all the way...

I recommend big time... What a great service and easy to use. Further, you get your cash NOW, no need to wait at the end of the event. Customer support is awesome. Bang for the buck...

Pros

Everything...

Cons

Need french version option upon registration

Response from Eventzilla

Replied March 2017

Hi Gerald, Thanks for choosing Eventzilla for your event registration needs. Great feedback about displaying the language selection option on registration. We plan on implementing you feedback in the next release. Thanks again. Customer Success Team @Eventzilla

July 2018

Kira from GIrls + Data

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2018

Great alternative to EventBrite

Overall I like EventZilla better than EventBrite. Not only for the cost (we are an official non-profit and giving even a small % is a lot to us), but also for the number of features that we get for that cost. Additionally, adding different types of tickets is really helpful because we can accommodate certain scenarios with our students without having to manually manage different, common ticket scenarios (e.g., reduced cost).

Pros

I used EventBrite, but switched to EventZilla and continued to use EventZIlla because I feel the following is a better value for my money:
- Seemingly more features
- More customization of my event
- Better admin/management features of the individual events as well as the account as a whole
- Analytics on events

Cons

- Setting up the payment was a little bit "round about" in understanding how to do so
- Refunding/Canceling orders was confusing. The help document did not provide enough clarity.
- Inability to transfer registrations between events without refunding money.

Response from Eventzilla

Replied July 2018

Thanks Kira for sharing your feedback. We are thrilled to have you on-board. Our product management team will review the items you had mentioned on your review and add it to your continuous improvement roadmap. Thanks again. - Customer Success Team @Eventzilla

March 2018

Mayowa from Apptix

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2018

Easy to create events.

Pros

Eventzilla makes it easy to create events and customize how I want my event page to look like.
It has a simple interface, making it easy for attendees to register for events.
I am also able to send messages to my attendees all at once.

Cons

I have had trouble paying for event tickets in time past on Eventzilla. Apart from the issues with payment , Eventzilla does a good job in every other area.

July 2018

Tracy from Metro

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

July 2018

Versatile event registration site

Eventzilla has been a great tool for my organization for organizing workshops, open houses, and other events.

Pros

I like that Eventzilla has a lot of options for my events. I can customize all of the details, as well as ticket types, registration details/questions, response emails, reminder frequency, etc. It gets me the information I need to collect data on my registrants and understand my audience better.

Cons

The software is a little cumbersome at times. Some of the great features are pretty hidden and you really have to look for them. The text box fields are also a little tricky sometimes - especially if you copy and paste formatted text. The text boxes allow for text editing and style options, but it is easy to get weird lingering formatting to stick and make things look funky.

April 2017

Marcellina from UW-Center for Child and Family Well-Being

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

2.0

Functionality

3.0

April 2017

A user friendly, visually friendly-ish tool that could use some updates

We've been using Eventzilla for quarterly classes and event registrations. There are bugs in the system we don't like, but we've figured out a way around some of them to make it work for us. I took on the task of managing the tool without any training provided to me and it's been relatively easy to pick up as the site options are pretty intuitive. The tool has some limitations such as not being able to track sent messages, like when you've notified someone to complete their registration, or when you've notified someone on your waitlist that they can register. Another thing that bothers me is it will not allow us to overbook an event as the the administrator, which means if you cap your event, you have to go through a lengthy and risky process of opening registration up again to the public if you want to register someone on the back-end after your event has reached max cap or it's past the registration deadline. This is something we have to do a lot and it is time-consuming. Overall the tool is useful and pretty user-friendly, but we would like to have better email tracking and customer tracking abilities and will be exploring other options.

Pros

Easy to use.

Cons

Very little if any tracking capabilities.

November 2017

Cindy from Safe Choices Alcohol and Drug Program

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

It has worked wonderfully for my business.

This software is excellent for our purpose. Easy to edit, delete, clone, do attendance. The mobile app is excellent. I have had no changes that I could not figure out. It is very user friendly!

Pros

It is so easy to modify and add to! When I have to delete and re-enter due to a typo, it is very simple to edit. Very user-friendly! Love the mobile app. It is so handy when doing attendance. I really like all of it.

July 2018

Carol from Springboro Chamber of Commerce

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Eventzilla Review - Springboro Chamber of Commerce

Excellent system, we have used for about 4 years.

Pros

Ease of use, fast response time, immediate posting, easy to clone events and copy events, edit events and use to register for our members.

Cons

I dislike sometimes that the system is down during the week. I understand sometimes maintenance has to be done, just wish it would be done in the evenings, or on the weekends.

May 2019

Vincent from Travursity, LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

May 2019

Six Events Experience

Although this service will improve and has potential to be very good, I would recommend you look at other programs such as Eventbrite and take some notes from their business model. They are very efficient and work very seamless without lag. Although I like your event customizing much better than Eventbrite, the rest has been just off mark. Again, I am sure you will improve over time with feedback such as this.

Pros

Great promise with intuitive layout and customize able layout.

Cons

Reports and real time operation. When a report is ran, it should be able to be opened within a minute or less. Not be told that it will be emailed when ready. Sometimes it took a few minutes, other times, it took hours or never was emailed. Changes when customizing the event were not quick and sometimes had to wait 5 minutes or more for them to lock in, even after refreshing the cache. Payments would need to post before tickets were issued, and constant complaints from customers that would not receive their tickets and verified by us as well. Real time purchasing information was a let down as well as the app.

August 2016

Jason from Warthogs Motorcycle Club

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use