Townscript

RATING:

4.8

(54)

About Townscript

Townscript is a cloud-based event management solution. It is designed for a variety of industries including education, entertainment, travel and sports. The solution supports various types of events such as conferences, reunions, workshops and training. Townscript features event registration management, ticket management, customized registration forms, direct payment transfers and event promotion. With Townscript, organizers can create event types and tickets types for multiple categories such as early birds, VIPs and economy class. Townscript also offers ticket transfers, cancellations and refunds. The solution provides a conference management system that allows attendees to network through the app. In addition, the solution supports group discounts. Organize...

Townscript Pricing

$2/ticket + 1.99% townscript fee + 2.9% per ticket payment gateway fee

Starting price: 

$2.00 

Free trial: 

Not Available

Free version: 

Available

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Townscript Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Townscript

1 - 5 of 54 Reviews

Anonymous

1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2020

Single Platform all typo of Online events

PROS

Easy to use Ticketing system for a paid event Attendee management system Pricing

CONS

Need more features Payments methods for all countries

Jai

Entertainment, 2-10 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2019

Trust me you'll use it and you'll love it - DIYness of the Portal

The best ever we have worked with - Townscript team and the ticketing portal! We have 12 events pan india all round the year and they manage seriously from needle to ship for us. HAIL TOWNSCRIPT !! :)

PROS

* DIY (Do It Yourself) Thing! * Real 24x7 Dedicated Customer Support - Believe me always ready to help * Simplicity & Diversification of the portal * Efficient & Effective - both team & systems * Team has a solution for any kind of challenge * Timely and undelayed payouts * Marketing & Support Team

CONS

* Organisers shall also have a control for sending promotional e-mailers and SMS's to the whole of the email database. Townscript can limit the frequency to be used for the same option to curb overusage of the same. Marketing team shall set a monthly calendar. * Payouts and Accounts - Gets disturbed in a way because whenever i ask for payouts, there's a lumpsum deduction from my existing events which pools up to the asked amount and in turn the balances for the events gets disturbed. Team, we seriously need to have a way out for this one and I'm sure team will have a way out. * Event creatives gets cropped badly.

Vishal

2-10 employees

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed September 2018

You Product is user friendly undoubtedly but you Customer support is Zero

Customer Support is Worst there is a delay and theres no helpline number neither. Not really Supportive expected much but not worth it. Eilier i use to use Meraevents but this time I used Townscript now I m repenting. You should at least have support email id. Which is not there.

PROS

UI Part and Registration process is easy from the Customer Point of view. Payment gateways are good responsive.

CONS

Organisers view not so user-friendly. But there should be some help support options. Payment Status after the Event needs to be notified.

Abid

Philanthropy, 2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed September 2018

decent software

last year we had joined you'll exclusively and in our event graphic event from delhi's graphic was uploaded. we got it to notice but we were expecting compensation but no compensation was done, in the sense pushing event more aggressively, as for us it was our 1st event STILL we continued to be loyal and tied up with youll. this is the 3rd event and being a Foundation we expected a good support.

PROS

database, when you talk about Marathon Events and reasonably an easy kinda software to operate and upload events.

CONS

need more responsible managers for answering issues. reason mentioned in the General Comments. really need to look into this.

Ishan

Hospitality, 2-10 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Lets You Focus On Your Event

I have been using townscript for 3 years now as our ticketing partners. We have been very happy with the overall experience.

PROS

- Very Easy to set up - Handy mobile application - Periodic settlements and emails - Easy technical integration - The pop up payment modal is also very nice

CONS

We have had a great experience from townscript. I don't think i can think of any cons from townscript.