Whova

RATING:

4.8

(2007)

About Whova

Whova is an event management solution designed to help organizers and exhibitors manage online registrations, marketing, lead retrieval and virtual conferencing processes. It includes a speaker center, which helps administrators automate information collection processes, create webpages for speakers using pre-defined templates and allows them to revise bios, headshots and session details. Key features of Whova include event badge generation, session attendance management, live polling, social wall and real-time analytics. Businesses can organize online conferences, engage with audiences through polls, surveys, and discussion boards and provide user access across recorded videos and session streams. Additionally, it offers an event marketing module that helps marke...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Whova Pricing

https://whova.com/pricing/

Free trial: 

Available

Free version: 

Not Available

Whova exhibitor hub
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Whova Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Whova

1 - 5 of 1,975 Reviews

Natalie

Education Management, 51 - 200 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2021

Great virtual conference tool!

User Profile

Kellie

Verified reviewer

Non-Profit Organization Management, 1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Whova for a Virtual Event Win!

With six weeks to go for a virtual 4-day conference, Whova met all the requirements we were looking for in a virtual conference experience for both the organization and the attendees. The price point was ideal for a small organization, and their a la cart pricing helps keep within any budget. It was a very successful event for the organization and discussion is to have some virtual option moving forward, even if we still hold an in-person event.

PROS

A Small non-profit I work with moved their in-person event to virtual event for 2020. With 6 weeks until the event start in September, a decision was made to move it to a more robust option allowing for sponsor interaction. Whova came through for us in many ways - financially, user-friendly for both back end and attendee end, integration with already existing registration platform - RegFox, Zoom interface, meeting rooms, session surveys and robust reporting. Any issues we had and sent support emails were addressed in a timely manner. They offer several help documents and videos to walk you through various set-up and troubleshooting.

CONS

Be aware that Whova has their own drip-campaign of emails they send to those attending your event. We were not aware of these prior to them sending, and it cause a bit of confusion and frustration on our end. We are not able to see in advance nor edit those emails, which also contained information not pertinent to our virtual event. We did address this with our sales person in our post-event meeting, and this is an issue they are aware of and addressing.

Reason for choosing Whova

We looked at private video production companies to oversee the event with price tags of $15k - $70k. We are very pleased with the results we had with Whova and hiring out a consultant via Upwork who did our speakers, session recording and day-of virtual event coordination.

Isabel

Oil & Energy, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Very good and easy to use

I enjoyed using the application and the selection optiins.

PROS

Interactive application and detail regarding congress all at one place

CONS

It was the first time that I used the App and was very impressed.

Tijl

Research, 10,000+ employees

Used less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed September 2020

Nice features but unreliable. Do not use for critical applications.

Pretty horrible if you have to explain an audience of 1000+ people that the app was down for >1.5 hours mid-conference.

PROS

Nice features, admin interface relatively user-friendly, user-interface very user-friendly.

CONS

I used it for a large virtual conference (1000+ attendees, up to 10+ parallel sessions), and it was down for >1.5 hours. Extremely embarrassing and impossible to recover from it. Medium impact weakness is that the interface is not very responsive (i.e. slow). Minor impact (but nonetheless frustrating) weakness is that the admin interface is buggy (or has 'quirks' like they call it themselves). From lots of things we could notice this is not a company built on solid software engineering (e.g. they use "FirstName LastName" as the 'key' to identify attendees, and some of the admin features behave in a very illogical and unexpected manner).

Reason for choosing Whova

Looks good from user-perspective as long as it works, and I knew it from a physical conference I had attended. But it turned out a mistake. Whova is not up to this. Ok for smaller events that can afford downtime, and probably for physical events where the app is less crucial. Not made for high-profile virtual events. If you use whova, you have to have a backup plan for when it goes down.

Carol

Military, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

My training

I have participated in this training several times over and I have always gained information to help aid in providing services. If there is a negative comment sometimes too many training specifically aimed at the special operators versus special operations commando's as a whole.

PROS

The ease to assess all information. The availability for us to download topic information to use and review at later date.

CONS

The sound during two of the speakers was very hard to listen too