Quick deployment of a cloud based, secure/encrypted eFax solution.

While faxing is quite antiquated, the healthcare industry has not yet widely adapted a replacement. Until then, this seems to be the next best thing.

Obviously it does integrate well, it's basically pretty easy to use (if you can operate a regular fax machine, you can run eFax), and it's been around a while.

Overall, there is no other option than eFax. The ease of use and the convenience it provides is priceless.

Felt I was double billed during sign-up process because I was charged to get a local phone number.

This is a good solution to be able to send an occasional fax as the technology has been largely replaced by email.

They kept my credit card info and just continued to bill me each year, ignoring my requests to cancel the service and without my permission. After 45 minutes on the phone and a chat with the manager.

We changed after getting consistent complaints from clients and other providers that they're faxes were not going through.

Needed a virtual fax system that allows our virtual practice administrators to check inbound faxes and allow our clinicians to send outbound faxes without having to buy equipment for our 15 offices.

It works flawlessly, and I've been extremely happy with the reliability of the service.

That faxes are very easily accessible, easy to download and then put in patients charts. It is also very easy to send faxes and keep a contact list.

I love how easy this is to use and the level of integration it has with our software. We send and receive faxes for it with very few problems.

Customer support is slow, sends you in circles, and gives the wrong answer almost every time. Chat disconnects constantly and they give you the wrong phone numbers to call.

I love this product, I will forever be a customer.

I was billed for 3 years of service that I didn't use. I had proof of cancellation but was told no refund because I emailed my request to cancel to the wrong company department.

It is very reliable and secure. Easy to receive faxes via email, so no need to wait by a fax machine to receive sensitive documents.

Easy to use and convenient. You receive it like a scan and could save it as a PDF.

We were able to integrate eFax in to a web app quickly and easily, and draw out received files without a lot of hassle.

We even lost a referral source due to their exhaustion with us not getting their referrals and records.

It also allows you to sign documents within the application, offers mobile applications and what got me the most excited, it works with GoogleDrive.

It has been extremely difficult to cancel the service.

There appears to be no way to on the site cancel the trial. So send an email requesting the cancelation of the account no response.

They continue to bill your card after you WRITE them to tell them to cancel.

This software allows our company to communicate with our clients in the clinical community and ensure our patients private information stays private.

From time to time sending fails, don't know the reason. I also miss better notifications about received faxes.

The eFax system is intuitive, robust, and decently affordable given its attributes.

The support team is and has been fantastic. As a MSP we deal with a lot of vendors and this support team has always been responsive and very helpful.

Software is easy to use, easy to understand, can have multiple numbers on the dashboard for easy access and intuitive.

Ease of installation and configuration. Excellent customer service.

Fax Logic's solution allows us to integrate existing fax machines and all in ones into a more modern workflow. The tools are intuitive and easy for users at all levels.

We have saved a lot of money by moving to a digital fax service utilizing their fax adapters. The service does exactly what it is intended to do without issue.

They were very helpful with the creation of the necessary interface with our Emergency Medical Record software which was vital to our successful transition to e faxing. Great team to work with.

The product is easy to setup and easy to use. I also like the ability to have faxes delivered to email and be printed using the fax adapter if needed.

Working with FaxLogic has been great. I have worked with Sales as well as support and both are very responsive and resolve requests very quickly.

Great prices, excellent customer service, user friendly software.

No major cons that we have experienced to date.

This solution saves money and (by far) improves features. Ask me anytime about how useful FaxLogic is.

The team at FaxLogic was professional and is very responsive to any issues that may arise. I was pleased with the selection and implementation process and with everyone I worked with at FaxLogic.

The simplicity of routing to one or more endpoints as well as their API implementation for the past 5 yrs has worked nearly flawlessly.

Our customer service rep and support has be great.

They're professional, friendly, competent and fair. When we first started our integration, we were utilizing the platform with approximately 45,000 documents annually and there weren't any issues.

This product is very reliable and works excellent for us. FaxLogic is HIPPA compliant which is essential to our service.

The ease of use, the varied options for sending and receiving faxes, the notification capabilities, the familiar feel of the interface in the web portal and absolutely the best support team.

No concerns about the product, software, or service.

FaxLogic makes it easy to send faxes, customize faxcover sheets, generate usage reports, resend faxes, alert individuals of failed faxes.

Our overall experience with Faxlogic has been excellent. Support is very responsive; staff is friendly.

The API and support are great. We only use the software via API which has been great.

Fax Logic is a reliable and functional solution for offices who need both digital and physical fax capability.

In the home health care industry, our faxing solution had to meet HIPAA requirements which FaxLogic was able to do. The staff at FaxLogic have been terrific with keeping our faxing costs down.

The fact that they were hard to find, no marketing.

Having a person in your corner who follows through and keeps on top of what needs to happen for your business is great and really appreciative to make sure things are accomplished.

We already had networked MFPs, but no FAX lines attached to them. I contacted several companies and Faxlogic was the first to respond (within minutes in fact).

I am only disappointed that we didn't find them sooner. We wasted alot of time and money on other products.

Great support with quick turn-around times. Passionate team that worked with us to chose the proper solution to fit our needs.

US Dollar

eFax is a cloud-based fax server solution designed to help businesses in legal, healthcare, manufacturing and other industries secure information exchange across systems. eFax redefines the landscape of traditional faxing by harnessing the power of the cloud to eliminate the constraints of traditional fax machines. This not only enhances accessibility but also ensures that businesses can transmit and receive faxes from anywhere with an internet connection. 

Recognizing the unique requirements of legal, healthcare, manufacturing, and other industries, eFax protect, our highly encrypted secure online fax solution, allows heavily regulated industries to gain HIPAA compliance, including having a Business Associate Agreement (BAA) in place. Businesses depend on fax everyday to send and receive documents. eFax Protect ensures they have the security and compliance they need when faxing from our iOS and Android mobile apps, our eFax Messenger tool, and our MyPortal web app. eFax Protect utilizes AES 256-bit encryption to ensure data remains secure and protected from unauthorized access during transmission. This industry-centric approach ensures that businesses can confidently exchange sensitive information in a manner that aligns with regulatory guidelines. 

Rest assured, security is at the core of eFax at all times. Through advanced encryption protocols and secure transmission channels, eFax safeguards sensitive data during transit. This is particularly crucial for industries dealing with confidential client information, legal documents, and healthcare records. 

eFax scales to meet the needs of businesses of all sizes. Its flexible subscription models and scalable infrastructure enable organizations to adapt their faxing solutions based on their growth and evolving requirements. The eFax user interface is intuitive and user-friendly, ensuring that employees can easily send, receive, and manage faxes without the need for extensive training. This simplicity enhances overall productivity and reduces the learning curve associated with new technologies. 

eFax offers mobile applications for Android and iOS devices, enabling professionals to view and receive files, edit fax signatures, scan documents and more. eFax also offers searchable PDFs that allow you to search for specific keywords or phrases for more streamlined document management. 

eFax stands as a forward-thinking solution that not only meets but anticipates the evolving needs of businesses across various sectors. By combining the convenience of cloud technology with industry-specific customization and stringent security measures, eFax empowers organizations to exchange information seamlessly and securely in an increasingly digital world.


LongDescription

Document Templates

Document Storage

HIPAA Compliant

Digital Signature

Electronic Signature

Automated Routing

Full Text Search

FoIP

Template Management

Self Service Portal

Contact Management

Audit Trail

Compliance Management

Electronic Faxes

Email to Fax

Encryption

Whitelisting/Blacklisting

Email Management

Alerts/Notifications

Reporting & Statistics

Fax Management

Fax to Email

Delivery Tracking

Contact Database

Monitoring

Tagging

Secure Data Storage

Purchasing & Receiving

Archiving & Retention

Third-Party Integrations

Multiple User Accounts

Search/Filter

30-day free trial, credit card required.
Plus: £11/month or £110/year - send 200 pages and receive 200 pages.
Pro: £16/month or £160/year - send 300 pages and receive 300 pages.
Super Pro: £25/month or £250/year - send 500 pages and receive 500 pages.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

eFax

In Person

Webinars

Documentation

FaxLogic is a cloud-based fax server solution designed to help businesses in legal, educational, financial, medical and government sectors view, receive, send and manage documents on a unified platform. The system supports various file formats including GIF, JPEG, TIFF and PNG, among others.

Using FaxLogic, managers can secure data transmission processes and prevent unauthorized access using Secure Sockets Layer (SSL) and Advanced Encryption Standard (AES). It offers access control, layered security and encryption capabilities, which enable organizations to maintain compliance with various regulations such as Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), Sarbanes-Oxley (SOX) and more. Additionally, administrators can send documents via fax to multiple recipients at the same time and print transmission reports according to requirements.

FaxLogic allows businesses to store fax communications in a centralized off-site repository. Pricing is available on request and support is extended via FAQs, phone and other online measures.


File Management

Status Tracking

Access Controls/Permissions

SMS Messaging

SSL Security

Communication Management

Print Management

Collaboration Tools

File Transfer

Role-Based Permissions

Caller ID

Multiple Format Support

User Management

Activity Tracking

Active Directory Integration

Third Party Integrations

Personal Virtual Fax Plans:

Personal 100 = $6.95 per month
Personal 500 = $12.95 per month
Personal 1000 = $19.95 per month

Personal Fax Machine Plans:

Personal 100 = $14.95 per month
Personal 500 = $24.95 per month
Personal 1000 = $34.95 per month

Group Virtual Fax Plans:

Group 500 = $49.95 per month
Group 1000 = $59.95 per month
Group 1000 Plus = $89.95 per month

Group Fax Machine Plans:

Group 500 Pro = $59.95 per month
Group 100 Pro = $69.95 per month
Group 1000 Elite = $99.95 per month

(Enterprise solutions available, request quote via website)

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