Ease of use from both sending and receiving. Easy to save files once received.

Neither myself or any of our reps had any dislikes about the software.

I've supported other faxing solutions that were not as intuitive as the Biscom product, so I appreciate how easy it is to use Faxcom.

Lack of communication regarding available software upgrades.

We have had a great experience. System is easy to use and customer support has always been available when needed.

A Great All-Around Product with Excellent Support.

Flexible integration options. Can send faxes via a printer driver or email attachment.

Faxcom is a great faxing solution and support is top notch.

The best thing is probably the support. They are responsive and thorough.

If I was forced to pick a con its that we have to pay for it.

I've been maintaining faxcom now for over 3 years and it's ran non-stop with little trouble.

Easy integration to EMR and simple to configure.

It was easy to coordinate the installation of this software and setting it up for use. The customer support was great.

Great Product, not only a cost savings, but an environmental savings as well.

There are lots of good features and a good value.

Really I need to put something I like. I like that the interface looks like it is from 1970.

End user facing client is easy enough to use, integration with Epic is a plus albeit difficult to set up/support without contacting Biscom.

Love this product, recommend it every chance I get.

Design and layout of software folder structure is confusing and unintuitive.

Does not support protocols it claims too, does not work with SIP trunk, Support is unhelpful, constantly drops or loses faxes.

Faxcom has been an integral part of our day to day faxing solution. We have integrated it with Interbit Data's Net Delivery product to auto fax out of our EMR.

We like the fact that we can use FaxCom without it needing additional plugins to work with outlook. Easy to use, works perfect.

They can be counted on to pick up the phone right away if there are any issues. Great customer service, a great product, and a cost savings What else could you ask for.

I have integrated many different VOIP providers for voice termination and origination, as well as SMS options but Telnyx is by far my favorite.

Very good quality voice over ip. Service people know what they are doing or will get the info for me.

I am deeply displeased and disappointed in Telnyx.

We never have issues with the service. They make communication with 3cx systems super easy.

It is a bit difficult to debug errors when I experienced them in Telnyx.

Again, my only problem is when a mistaken call costs out of a normal use of $ per month. That is and can be unacceptable for some users.

What are the best parts about telmex is there price is extremely competitive and the product works like it's supposed to.

It's easy to set up, prices are great and I don't have to register my number for SMS campaigns.

Compared with the other providers' porting process, it is a pleasure (and yes, I did just use the word pleasure in the same sentence as porting).

Simple app to receive sms on iphone or better instructions. I combine telnyx with groundwire on my iphone.

I've had issues at 2 am, and they're on top of it, whether it's a big or little issue.

There might be a limited number of numbers available in some cities/states.

For advertising a product launch in Australia and telling their customers in order to change currency and actually use the Australian features they've got to cancel their account.

Customer support - they're amazing. I've never had a telecom company with such great support - most companies are absolutely abysmal, and these guys are not just OK, they're great.

Call quality is superior and tech support is very fast and helpful.

Only downside is that they don't offer a fax <-> email service.

Love that it's so flexible, affordable, and fairly easy to use.

There's not a lot to say here if anything at all. We haven't run into an issue that has displeased us.

Support is great; available at all times. Easy porting tool to pull numbers into the interface.

Interface is friendly, allows customisation but very easy to understand. Tech support also knowledgeable and friendly.

How easy it was to implement and how similar it was in set up to others I had used.

Telnyx system is good reliable and easy to use system. The pricing is also good and competitive.

The service is excellent both in function and support. The portal is intuitive and powerful...a relative delight to use.

Telnyx allowed us to expand our business and provide best in class services to our end customers with ease.

Nothing except for the fact that it is alittyle hard to search for new numbers.

Overall I'm extremely satisfied with the service and don't hesitate to endorse Telnyx. Provisioning resources is almost instant and call quality has been consistently great.

The great thing that I like about this system is the security.

Telnyx is extremely reliable, with a very easy to use interface that is targeted towards re sellers with high success. Support is 24/7 via chat and is excellent.

They answer on weekends and are quick to get matters resolved.

Telnyx suite have number of things.one of the most important part I feel just a few minutes for phone number. The customer support is also very friendly and they reply fast for our query.

There was no AI involved in the resolution process. Additionally, the Control portal is user-friendly and easy to navigate, making it easy to comprehend and select your options.

Top services and the best on the field, i love how they doing there jobs. Great services price and quality.

There is very little that I can say that would be considered bad.

Solid service, good proactive alerts about problems, and excellent support (chat and phone).

Thanks for providing a quality service at a great price.

The flexible pricing options allow me to select the best product for each customer. I have been pleased with the technical support provided.

While the interface is generous in it's design, and there is a clear design framework that the developers follow in order to create a sustainable echo system.

US Dollar

FAXCOM is an on-premise and cloud-based fax server software designed to help businesses send and receive faxes on a centralized platform. Professionals can receive faxes using Simple Mail Transfer Protocol (SMTP) and distribute documents in PDF format. 

FAXCOM provides an inbox, which allows organizations to view and access transmission details such as senders’ address, received date, number of pages, and delivery status. Managers can encrypt confidential information and configure access permissions to prevent the exploitation of sensitive data. Additionally, it lets users broadcast faxes to multiple recipients and ensure compliance with HIPAA, SOX and FERPA regulations. 

FAXCOM enables businesses to integrate the platform with various third-party email applications, such as Microsoft Outlook, Gmail, Office 365 and more. Pricing is available on request and support is extended via phone, email and other online measures.


LongDescription

Automated Routing

FoIP

Email to Fax

Whitelisting/Blacklisting

Fax to Email

Delivery Tracking

Archiving & Retention

File Management

User Management

Status Tracking

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

Active Directory Integration

File Transfer

Self Service Portal

Audit Trail

Role-Based Permissions

Alerts/Notifications

Reporting & Statistics

Fax Management

Third-Party Integrations

Multiple User Accounts

Workflow Management

Phone Number Extraction

Metadata Management

Reporting/Analytics

Data Mapping

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

11-50

51-200

201-500

501-1000

1000+

Biscom Digital Fax

In Person

Live Online

Webinars

Documentation

Telnyx Suite is a comprehensive cloud communication platform that provides communication capabilities via voice, SMS, fax, and IP services. Telnyx provides global high-speed connections for low latency, high uptime service. The Telnyx Suite includes SIP trunking, messaging API, voice API, lookup API, programmable fax API, and wireless services. 

IVR/Voice Recognition

Communication Management

Call Recording

Collaboration Tools

Call Center Management

Call Routing

Text to Speech

Audio/Video Conferencing

Real Time Data

Unified Communications

Caller ID

Reminders

Chat/Messaging

Monitoring

Call Tracking

Tagging

Purchasing & Receiving

SIP Trunking

Voice:-
Inbound DIDs: $1 per number, $0.0075 per minute, $12.00 per channel per month
Inbound toll-free number: $1.00 per toll-free number, $0.015 per toll-free minute
Outbound calling: $0.009 per minute

SMS:-
Long code: $0.0025 per outbound message, Free per inbound message
Contact Telnyx for other pricing information.

Biscom Digital Fax vs Telnyx Suite

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