Aimsio Software

4.45 / 5 (11)

Our advisors have recommended this product 1 time in the last 30 days

About Aimsio


Aimsio is a cloud-based field service management solution for businesses of all sizes. It offers contact management, billing and invoicing, inventory management, scheduling and dispatch and work order management.

Aimsio offers a platform that allows businesses to plan, manage and then dispatch resources such as equipment and crew to a project. Users can complete electronic field tickets, purchase orders and forms in the field and track project progress in real time. All data and workflows are also available offline to enable work in areas without internet connection. Users can also geographically tag and visualize where operations take place.

Aimsio checks that safety compliance is reviewed before employees are assigned to work sites, and it also tracks certificate expiry and trainings. All compliance and safety records are stored in one central place to ensure audit readiness.

The solution is available on a monthly subscription basis.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

11 Reviews of Aimsio

Average User Ratings

Overall

4.45 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(7)

4 stars

(2)

3 stars

(2)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-11 of 11 reviews

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November 2016

Kayla from Strait Projects

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2016

Outstanding

I have had the pleasure of working with the Aimsio platform for over 2 years and have not been disappointed. Several features have significantly reduced annoying administrative work that used to severely affect overall efficiency. For example; the ability to add our own Work Rules to Field Ticket entry which minimizes costly data entry errors. We were able to apply standard rules that data entry should follow and any data that does not follow these rules issues a warning to the user. Additionally, the system completely syncs with our ERP (Spectrum) which reduces data entry in many ways! Now, equipment, manpower, projects and clients only need to be entered in one system and then they are available in Aimsio for Field use. And it goes both ways; now Field Tickets, which were previously easily lost/misplaced or hard to read are synced back into our ERP for Payroll and Invoicing. No duplicate entry required. The overall experience with Aimsio has been top notch! Customer support is always quick to respond to questions and the learning curve for Field Users is next to none! Thanks Aimsio!

Pros

User Interface
Easy Learning Curve
Configurable Data Rules
Friendly Customer Service
Web App
iOS App
Flexibility

June 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Easy to use! Good way to keep organized with people in the field

It is easy to keep the projects in the field organized without having to track the employees down. We can communicate through the software. We get the footage and weekly hours and it keeps it very organized.

Pros

It is very user friendly. We have not had a problem with communicating and getting what we need back in the office from the field.

Cons

There is honestly nothing I do not like about this software. I have yet to run into an issue. The guys in the field use it to send in hours and it is the easiest way for us to keep in contact.

November 2016

Taylor from MiCasa Rentals

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

November 2016

The product they offer is good. We are still refining it to work for our company, but strong bones.

Our experience has been good. It took a while to get to where we are, but it is still pretty good. We had to refine it and tweak it to our standards, but it has become easier to use. I like how simple it is.

Pros

I like how simple it is to create invoices. Just a few clicks and its done. It is nice how it includes JHA's and work orders as well.

Cons

It has taken a while to get up to the standards we need. It has been a process in figuring out what works, and what doesn't. We also get charged lots of the time when we need changes which is not good.

November 2016

Lianne from Mi Casa Rentals Inc.

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

3.0

Functionality

4.0

November 2016

Personal Thoughts

I have missed most of the experience while this new software was actually put into place. Using the software is easy, but could be more efficient in terms of having to go back and forth between screens when something is new. For me, I am in accounting and find that the only accounting option with this is to export the information into the accounting program - I am not totally comfortable with this. Importing and Exporting in an accounting program has always made me nervous, like you have to really check everything. I have had a poor experience with that in the past. Computers are great - but not 100% trustworthy. However, I can't really comment on it in this program as we have not yet put that into play. We will be though, and I am really hoping it will go smoothly. The way we do use the program seems to be working, with a few tweaks to be made here and there. I find everything entails a lot of steps, which was something I was trying to get away from but.... Overall it is user friendly and simple to learn, seems to keep the data in check and do what it is supposed to do. As far as pricing goes - I think it is very expensive for what it is. The staff I have worked with are great people. I have worked closer to Abbas Sarraf and I find him to be very smart. He is very helpful and wants very much to make sure you are a happy customer. When it comes to the accounting stuff, his ambition to learn what he needs to learn to understand what you are looking for so he can provide that for you is fantastic.

Pros

User friendly

Cons

Too many steps

June 2018

Karly from Reed Energy

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Good for what I need it for

Saved a lot of time and headaches.

Pros

I find the program very easy to use and to navigate through the different options. Reports are very handy.

Cons

I am finding an issue with some double billing of items. Sometimes it takes a while to load but that could be our connection.

June 2018

Loretta from Earth Pipelines

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

So far so good.

Pros

The software is portable and easy to use. Training new employees on the software is very easy and takes almost no time.

Cons

I think that the software needs more options for reporting or even a place where you can build your own reports. It also needs and easier way to change or update hours worked.

June 2018

Amy from Reed Energy

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

This program offers many features and options, very flexible.

Pros

Ease of access, versatility, you can change this program around to how you need it to look and feel. integrates with Quick books.

Cons

no complaints, this program runs how I need it to every time I use it. appears very user friendly, will continue to use.

March 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Great agile software

Pros

- Amazing piece of software that can pretty much do anything you program it do
- Very agile
- Can integrate with anything

Cons

Cloud-based so no on-premise software available
Not too much else to say - it's fantastic and very well thought out.

January 2017

Erin from Horizon Oilfield Solutions Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2017

Erin's Review

The set-up was easy and it is very user friendly in comparison to some other online procurement systems that I've used.

Pros

easy to set up and easy to use.

Cons

too many field to fill out, quite time consuming

June 2018

Mitchell from Timberland construction

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2018

Still working the bugs out

Being able to accurately track employees, assets , and billing all in one program.

Pros

The tracking and the ability to send messages to an entire crew with one click. Also, the ability to easily drag members from one crew to another

Cons

There is a learning curve to using the software can be challenging. Also getting the software set up to fit you particular way of doing business can be challenging as well.

January 2019

Loretta from EPS

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

January 2019

Not meant for Oil and Gas industry

Pros

Ability to use iPads for the software.
Ability to access the program via wifi from anywhere.

Cons

Depending on your task and having to switch between iPad and computer.
Reporting was lacking.