AroFlo

RATING:

4.4

(105)

About AroFlo

AroFlo is a full-featured job management solution for trade and service-based businesses. Manage jobs through their entire lifecycle—from the initial query and quote all the way to final invoicing. AroFlo helps trade professionals connect their field and office teams, win new jobs, simplify complex work, and get paid faster. For a better WorkLife, use AroFlo. Manage your staff & resources, plan out work weeks in advance, and easily track recurring work with AroFlo. Just drag and drop staff to jobs and have their schedules updated in real-time. With AroPoint GPS tracking, you can monitor your fleet and schedule your nearest technician to the job. AroFlo allows you to book time and assets directly against a task—ensuring you capture all billable hours and labour. Gain c...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

AroFlo Pricing

Pricing starts from 39 AUD per user per month

Starting price: 

A$39.00 per month

Free trial: 

Available

Free version: 

Not Available

AroFlo Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for AroFlo

1 - 5 of 105 Reviews

Daniel

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Excellent choice for service management

AroFlo is our core system and manages everything from our asset tracking, job scheduling, location and client information to client communication, invoicing, quotes and document storage.

PROS

Cloud based, easy to use platform for desktop PCs and mobile app. Development team actively improves the software with regular updates. Safe and secure storage of data. Customer support is readily available. Designed with a flexible import/export functionality which works with other systems - for example we use another application for our route management and are able to export daily run sheet information from AroFlo to csv and import it to the other software without much trouble. The flexible design of this system makes it easy with customisation for a variety of industries. For our purposes AroFlo ticks all the boxes we need without even using half of the features. The mobile app is easy enough for our technicians to use allowing them to record job details, asset information and attach photos in the field.

CONS

There are some convenience changes that would be good for the way we use AroFlo. Such as changing a location and all assets to a new client. We currently have to manually move each asset and the location to a new client whenever this happens, it would be great if there was a faster and easier way to transfer all of these details.

Reason for choosing AroFlo

I personally looked at dozens of alternatives and trialled 6 or 7 other programs. Every other one I looked at had at best 70% of the features needed for my business. AroFlo was the only software out there that ticked all the boxes and then some.

Reasons for switching to AroFlo

We previously used multiple separate software to accomplish daily tasks. AroFlo either has built in or integration which allowed us to merge all day to operations into 1 system. We also wanted to go from server based systems to a cloud based system.

Geoff

Machinery, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Aroflo Evaluation

Having worked with systems implementation and design for over 20 years, I found Aroflo brings together all the current benefits with online technology, while supporting the workflow requirements of our business.

PROS

Online training is extremely advanced, supported by live online support . The workflow capabilites of aroflo are endless. An integrated solution that brings together purchase orders, and timesheet hours with jobs.

CONS

Timesheet functionality is an area for increase opportunity to develop.

Reason for choosing AroFlo

Field application, and also more simplified screen view

Reasons for switching to AroFlo

More integrated system, with superior reporting and workflow capabilities

Vendor Response

Hi Geoff, thank you for taking the time to review AroFlo. We appreciate your positive feedback.

Replied November 2020

Anonymous

11-50 employees

Used daily for less than 12 months

Review Source: GetApp

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2017

Aroflo - less than average

PROS

The concept is good, it would be great if Aroflo could smoothly achieve all the functions offered and the software wasn't so problematic and onerous to use.

CONS

Everything about the delivery Sales and support teams claims about Aroflos capabilities are questionable and less than forthright High implementation costs and resource requirements for set up Doesn't fully integrate with Xero, Aroflo are aware of this however still haven't highlighted this on their website No refunds if Aroflo doesn't meet your requirements, Aroflo will say this is due to high training costs No option to trial Aroflo, in hindsight this should ring alarm bells

Vendor Response

Thank you for your anonymous review. If we could identify your AroFlo account I’m sure we could have addressed some of the issues you have raised. AroFlo has a huge range of capabilities so we can’t cover every aspect of the system in our sales demos. We can only focus on things that are brought to our attention by the client during the demonstration. If a specific business requirement is raised that our system can’t address, we’re always 100% honest about it and don’t make any false promises. It’s counterproductive to sell our system to unsuitable clients as we have no lock-in contracts so clients can cancel at any time. We do actually offer a trial of our software but our preference is to always take prospective clients through the software first as it is incredibly feature rich. AroFlo does fully integrate with Xero but I believe you referring to our system’s previous inability to handle supplier credits. This enhancement has now been released and more information can be viewed here https://tinyurl.com/y88bv99j. Further clarification on our Xero integration and a table outlining the data we push and pull between the two systems can be viewed at http://aroflo.com/features/xero-integration/

Replied June 2017

Linda

Electrical/Electronic Manufacturing, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Great Job Management system

AroFlo has helped with getting all the paperwork in one place.

PROS

Once you know the runnings of the system, it is easy to navigate to what you need to do with webinars and the great team support online and over the phone

CONS

Setting up the customised templates. Not Fun

Reasons for switching to AroFlo

Scheduling and integration with accounting package was not great.

Lesly

Facilities Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Using Aroflo has streamlined our workflow, making our processes much simpler and more efficient.

PROS

Before using AROFLO, we had an inventory and accounting management system that caused communication issues across departments. There were different applications and programs used by each department, which led to confusion. However, our discovery of Aroflo and subsequent transition to the new system have been transformative. We found that Aroflo was the perfect solution for our needs after researching and testing various job management systems. Although transitioning to a new system was initially daunting, the Aroflo team provided exceptional support throughout the process. Jen, our trainer and support contact, was an invaluable resource who ensured that the transition was seamless and successful. We received support from the entire Aroflo team, who were always willing to answer our questions, even if it meant repeating themselves. We adapted Aroflo to every department's workflow and processes, and the results have been outstanding. We are now experiencing greater efficiency and connectedness across the entire company. The benefits of the transition are now evident, and we are delighted with the results.

CONS

Our experience with Aroflo has been mostly positive. It was straightforward to integrate with Xero, and any minor issues we encountered were quickly resolved by their team, who were always willing to accommodate our needs. Overall, we have found Aroflo to be a reliable and user-friendly solution for our business needs.

Vendor Response

Hi Lesley, Many thanks for your detailed review. We're thrilled to hear you've achieved such a positive result across your entire operations. Kind regards, Team AroFlo

Replied October 2023