GoCanvas Software


 

GoCanvas is a cloud-based mobile business management system suitable for field service companies, including electrical, HVAC, pest control and plumbing. The solution is designed to work on any smartphone or tablet and can also be accessed on Windows computer via Windows app.

GoCanvas offers a dispatch calendar that allows users to create and assign jobs to field operators. The form builder tool can be used to create customized service forms using drag-and-drop interface. Contact management, billing, invoicing, work order management, and scheduling are all offered as standalone options, so users can choose just one or combine applications to best fit the company’s needs.

GoCanvas allows for data integration and the data auto-populates into the customized apps. This data can then be shared, and the system encrypts it using SSL grade encryption.

The solution is available on a per user per month subscription and offers support via phone, email and live chat.

 

GoCanvas - App dashboard
 
  • GoCanvas - App dashboard
    App dashboard
  • GoCanvas - Work order summary
    Work order summary
  • GoCanvas - Work order basic information
    Work order basic information
  • GoCanvas - Form builder
    Form builder
  • GoCanvas - PDF creation
    PDF creation
Supported Operating System(s):
Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

96 Reviews of GoCanvas

 

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Software Advice Reviews (8)
More Reviews (88)

Showing 1-8 of 8

Maggie from Art Galore Africa
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

One thing I love about canvas is you don't need to have designer skills to use the software yet it make you look like a pro! Kudos team canvas!

Cons

I wish we had more photos (from the search button) to choose from, more free photos. Otherwise, I love canvas.

Review Source
 
 

KAREN from Del Mar College
Specialty: Education
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

My experience with Canvas software has been very positive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

My experience with Canvas software compared to other similar software has been very favorable. The features of Canvas is very user friendly and great support. There is a link that provides additional Help when needed

Cons

There are no negative features that I can think of at this time with Canvas. The positive features outweigh anything that may be missing in its features.

Review Source
 
 

Felix from Corporación Estelio
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

It is very user friendly

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

It has a contemporary look and feel, great mobile app, easy to integrate 3rd party tools or systems, the collaboration, communication and assessment tools are the best. easy setup to make courses public or private or combined, good support, good availability for integrate with external systems. provides an array of extra features which makes in one of the best LMS on the market

Cons

The layout of the site is well organized but it tends to confuse on certain occasions due to the large number of options and features. it takes a long time to adapt to the environment, Nevertheless, once you get how to use it, worth the effort. the mobile app does not support all types of documents (it is not a recurring error, I have not been able to reproduce the error)

Review Source
 
 

Justin from Lancaster Bible College
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

Canvas

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

For clients in higher education looking for a premier online learning product built for social learning, Canvas is the product for you! Having worked in other learning management systems which encourage users to 'document dump' and treat their online courses like correspondence courses, I was quite pleased to design courses and teach in such a high quality learning management system. Additionally, appearance, text size, and other learning environment concerns are appropriate to the higher education context, particularly as accessibility is concerned. This is an excellent product!

Cons

As a fully featured product, there is a bit of a learning curve in using the product well. That said, i'm not sure how to avoid this in a robust learning management system.

Review Source
 
 

Jenny from World Impact Network
Specialty: Other

September 2016

September 2016

College education online and in class with GoCanvas

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I like that it is extremely user friendly and can be figured out quickly. It makes online learning less intimidating.

Likes Least

It is expensive to use as a platform for our start up school.

Recommendations

Try the demo or find a student who uses it to let you explore.

 
 

Ben from Larry H. Miller Sports and Entertainment
Specialty: Other

June 2016

June 2016

GoCanvas is an easy tool for everybody

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The ease of use for learners, teachers, and admins is hard to beat. There is so much functionality with very little work in maintenance.

Likes Least

Its hard to find something really bad. The only thing I can think of is if you want customization for an organization, the thresholds for users is maybe a bit high.

Recommendations

If you have any sort of learning institute within your organization, whether corporate or not, this can be a useful tool. If you have classes that involve coursework over time, this is the best way to organize the course, distribute information to the learners, and have learners submit work and interact with each other and the instructor.

 
 

Liz from S&D Commercial Services
Specialty: Construction

November 2014

November 2014

Amazing Services and Easy to Use Product

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

We began using this product just a short six months ago. It has changed the way our company does business and performs job duties. From the moment I contacted GoCanvas to this very day, they have gone above and beyond to help us with all our needs. GoCanvas is a very innovative company and goes the distance to ensure the satisfaction of us customers.

Likes Least

GoCanvas is consistently working on updates and upgrades to the product to meet customers' needs.

Recommendations

Inform your representative of what you would like to achieve in regards to better efficiency in your company or your work. They know a lot about this product and can help in ways you never thought they could.

 
 

Joe from United Hoisting & Scaffolding Corp
Specialty: Construction

November 2014

November 2014

Game Changer

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the ability to take any piece of paper, turn it digitally, and make it seamless for us and our employees. We look more professional on projects, and there is no more losing papers.

Likes Least

I can't say that there's anything that I don't like.

Recommendations

Work with the crew to create your sheets. This is similar to any other program you put in place in that if you don't use it, it cannot help you. Create your sheets, learn it, use it, and worry about other things.

 
 
 
Showing 1-20 of 88

Jacob from Energy
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We managed to get rid of paper forms and the need to send pictures and forms via emails. The best part is the information can be access in csv format.

Pros

Easy solution for field engineers to report work. Pretty easy to construct and deploy forms.

Cons

Not flexible on many features but recent improvements could resolve many issues. No xml format supported.

Review Source: Capterra
 


December 2018

December 2018

Opened my eyes to the world of Mobile Forms.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Trialled GoCanvas extensively while coming up with a solution for our warehouses record-keeping.
Eventually went with ProntoForms and have learnt to love it and the many options I have to tweak and create new forms.

Pros

Very simple to use. Powerful options for importing and exporting data. As of October, GC have come out with a Free version for businesses with only one user. This could be quite amazing to get users on board and suit the needs of most small businesses.

Cons

Expensive for few users. We were wanting to have 3 Users (ie 3 Mobile devices) and pricing could not match alternate software offerings that I found.
Though I would likely think if I chose this software long-term, I would grow to love its feature-set.

Review Source: Capterra
 

Anthony from Farmland Management Services
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

GoCanvas helps me get the job done while being mobile

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I really like the mobile forms.

Pros

I like the ease of building applications that I can monitor, share and assign to fellow employees

Cons

I wish there was a search function where I can have a spreadsheet of information and in the application I could search the spreadsheet and find the information that I am looking for.

Review Source: Capterra
 

Liz from BumbleBar, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Good for data collection but very limited reporting

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

I appreciate the ease of creating web forms to collect data along with the signature function. User adoption of the software is painless.

Cons

Unless you love reading through many rows of data, the reporting functionality is probably not for you. I use zapier to automate the export of my data into google sheets so that I can easily run reports. GoCanvas is costly considering it is basically a data collection tool without the ability to do even the most rudimentary analysis.

Review Source: GetApp
 

Vanitha from Auckland Council
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Go Canvas

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good

Pros

Easy use . Friendly customer support . Can make custom changes .

Cons

Can't make a bulk changes . Further improvement required based on organization requirements .

Review Source: Capterra
 

Jon from Countrywide
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

A Fantastic Tool For Improving Efficiency and Quality of Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have replaced paper property inspection forms which has not only added value to the service provided to our clients, but it has increased efficiency massively and has gone even further by protecting the company from certain liability claims by evidencing every property inspection in its entirety, with supporting photographs etc.etc.

Pros

That everything from the app to the pdf can be tailored to fully meet our requirements.

Cons

Nothing! It was easy to set up, easy to use, tweak, and easy for all users to understand and begin to use.

Review Source: Capterra
 

Michael from Premier medical Equipment
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Gocanvas review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Streamlining processes

Pros

Ease of use once my app was set up to my specs.

Cons

Nothing at this point. It has been working very well.

Review Source: Capterra
 

bob from Gladden Water
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Best form app.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very smart forms with the ability to use reference data. By far the easiest to use and build with.

Cons

Would like the price to be a little less

Review Source: Capterra
 

Chis from Penn Services, LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Been using Go Canvas for 2 months now and love it!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have 10 field foreman currently using apps and what a time saver. WE are currently converting all of our old forms from paper over to a digital version of a Go Canvas app. Everything form time sheets to extra work tickets and inspections in submitted digitally and I can save to our cloud or export it to others with the click of a mouse. The Go Canvas team was MORE than helpful during my initial training period. I would definitely recommend this to other colleagues. Thanks!

Pros

Very using friendly for the workers using it in the field. Keeps all of my data in one place.

Cons

Not able to view the PDF format before official submission

Review Source: Capterra
 

Jeff from NRG Renew
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2018

August 2018

Go Canvas

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It has been a great experience from day one. great customer support and Go Canvas is with you every sep of the way to get it up and running for your business.

Pros

User interface is great. All of our employees really like how it works in the field. As an admin of the product i like how easy it is to create an app and how much i can personalize it to meet the needs of the guys in the field.

Cons

There is no "Select All" function for trying to copy apps. I have many departments and when i want to copy all aps from one department to transfer them to another it is very time consuming. If this upgrade could be done i would have no complaints about the product. I will go on to say that when i brought this up to Go Canvas they sent a ticket over to the solutions team and they did the transfer for me and it helped a ton.

Review Source: Capterra
 

Lori from Engineering Service
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Great product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Implementing GoCanvas mobile forms has made an enormous improvement in getting pertinent information from job sites to our Project Managers in house. Paper forms completed in the field were not submitted timely and when submitted were often illegible. Now, we receive them daily in perfect form. Project Managers are now able to really manage what is happening in the field which has reduced downtime, unnecessary overtime, and makes month end pay request processing much easier, which translates to more timely payments to contractors and our firm!

Pros

GoCanvas apps are amazingly easy to create. With just a little instruction or even by watching a few tutorials, most any level user will be able to create apps tailored to your specific needs.

Cons

For our particular business, we need the ability to scan and attach documents, not just photos. We have to use a workaround for this and wish the software could handle PDFs in addition to photos. But that's very specific to our needs; overall, there isn't much to dislike!

Review Source: Capterra
 

Marty from Marko Petroleum
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

My Dispatch App has changed my world

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very helpful team at Gocanvas.

Pros

Easy to program and has very flexible logic solutions.

Cons

Wish I could set a default of at least 100 workflow dispatches to display on the page. Pretty bothersome to make an edit on dispatch 72, save it, and then have to scroll down to the bottom of the page to choose 100, to display 100 dispatches so that I can edit number 73. The current default is 25.

And, the Business Insights Add-in is no longer static in my Excel. So I have to reactivate the Gocanvas add-in every time I open Excel. This is a problem.

Review Source: Capterra
 

Jason from Reclaim Construction
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Buyer beware

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

They throw promotions with a few more users than you need at same price just to lock you in to year contract. Not good

Pros

Nice user interface and editable pdf format

Cons

Workflows stinks. App sync stinks. Not able to keep a form open to edit by different departments without handing it off.

Review Source: Capterra

  Response: GoCanvas, GoCanvas

Date: August 2018

August 2018

 

Hi there,
Thank you for your feedback. I apologize that your experience with GoCanvas has been unsatisfactory thus far. Our head of customer experience will be reaching out to make sure that we hear more about your concerns with the sales and contracting process and to understand the technical challenges with the product.

 

Matthew from United Camps, Conferences & Retreats
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Great product for improving office and field work efficiency

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

They have a great and supportive team which is always willing to help.

Pros

The ease of use from an admin and user perspective. Offline functionality is essential for us and GoCanvas delivers.

Cons

GoCanvas lacks some of the features that other products have. Features they have that other products do not (the dispatch calendar for example) are not built out well enough to be useful for our business. The essential features are there, but I eagerly await the addition of extra functionality as we constantly run into issues of, 'Wouldn't it be great of GoCanvas did this?!' Again, what GoCanvas lacks in features they make up for in droves on the user interface and ease of use. This has made company-wide implementation a relatively easy proccess.

Review Source: Capterra
 


August 2018

August 2018

Easy to use mobile app for completing forms

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The forms are easy to complete and scale well on any mobile device. You can capture GPS coordinates, camera information, time stamps, etc. You can implement 'if' conditions in the form editor to only display necessary information based on user selections.

Cons

The drag and drop interface of the online forms editor is cumbersome to use. For example, let's say a section of a form has a title, text box, and a dropdown field. If there are 5 sections, then each of the elements in each section have to be copied and then moved to the new sections of the form. There is no way to select the 3 elements as a group and paste them 5 times

Review Source: Capterra
 

Jim from Safe Harbor Commercial Roofing, Inc.

July 2018

July 2018

Custom reports for customers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We use it to make roof reports for our customers and they love it. They say they have never seen such professional reports. Gets us jobs!

Cons

A little confusing to use until you spend some time with it. Making the time commitment is worth the results

Review Source: Capterra
 

Daniel from TWO MEN AND A TRUCK®
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2018

July 2018

Canvas has significantly improved our operation, increased productivity and less redundancies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Canvas has cut out so many redundancies in our business and is extremely versatile. It has been fun getting creative with the workflow. Not to mention the endless advantages for remote use and management.

Pros

The fact that Canvas takes away so much extra leg work behind the scenes, freeing up time for our employees to focus energy on more critical tasks.

Cons

The only recommendation I would have is to make functional improvements on multiple departments or groups sharing the same apps and functions. For example, a franchise group with several locations that need to keep consistency with apps across the locations

Review Source: Capterra
 

Samantha from Temco
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Informative, Appealing, Useful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very user friendly, has a wide variety of applications, could really be used anywhere! Also love that you can set it up to your specifications!

Cons

There really is nothing to not like about it! Everything about this program is very well though out!

Review Source: Capterra
 

Rhonda from Prime Demolition
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Time Saver

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It has made working with the crew in the field easier, has saved us money, our clients like the information that we are giving them in order to see what is going on in the projects that we are working on for them.

Pros

Saves us so much time , money, I cant believe that we did business with out it. This product has made my life easy with the workers in the field.

Cons

Ok, so i tried to put N/A it would not let me , i cant find anything wrong with GoCanvas, it exceeds my expectations .

Review Source: Capterra
 

Tommy from Sweeps & Ladders

June 2018

June 2018

GoCanvas is fantastic. We use this system in our service company and it has saved a lot of time.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saves the company time and the presentation to the customer has helped our close rates greatly.

Pros

The customer support is wonderful as well as the ease of use. It also integrates with a lot of other programs on the market.

Cons

No cons at this point. The implementation was very easy and the support has been first class. This software is a wonderful to have and makes doing business much easier.

Review Source: Capterra