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Ratings & Reviews

Overall Rating

4.59 / 5 (16)

4.59 / 5 (549)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

August 23, 2018

May 20, 2020

Pros/Cons

  • Pros

  • Dispatch console has tremendously improved our field technician management and work order assignments.

  • What we have benefited the most from with this software is the customization we have been able to do to tailor it to our very specific business and work flow needs

  • Cons

  • The reports are one of the most useful aspects but creating custom reports takes a bit of getting used to

  • There are very few things I dislike. They are Minuscule compared to the things we like about this software

  • Pros

  • Great look and ease of use. Works on all devices.

  • Great Value, easy to use, never had an issue that wasn't caused by my lack of computer understanding. Found it to be reliable and accurate

  • Cons

  • The Xero compatibility is simple but does not allow for specific items to be synced and we have to edit entries in Xero so we can track correctly

  • The app is still not as user friendly as the desktop version as far as seeing your employees times in the field but they have changed and upgraded many times sense we began using them.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

10 Recommendations

116 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots