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Ratings & Reviews

Overall Rating

4.59 / 5 (16)

4.30 / 5 (787)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

5.0 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

August 23, 2018

May 14, 2020

Pros/Cons

  • Pros

  • Dispatch console has tremendously improved our field technician management and work order assignments.

  • What we have benefited the most from with this software is the customization we have been able to do to tailor it to our very specific business and work flow needs

  • Cons

  • The reports are one of the most useful aspects but creating custom reports takes a bit of getting used to

  • There are very few things I dislike. They are Minuscule compared to the things we like about this software

  • Pros

  • Love the scheduling. I like that it shows where they should be and I can actually put the approximate time they should be there.

  • Excellent customer service. It's also cool that I can customize my charges.

  • Cons

  • It's never fun setting up software it wasn't difficult but it was a little bit time consuming. Once everything is set up it pretty much runs itself though.

  • There is nothing currently that i dislike but MHD, but I would love to see this product communicate better directly with other software that we are using.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

9 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots