Field Process automation . Manual process is avoided and time saving.

All the features but if I have to specify 'Job Scheduling' which is automated and assign the right guy to right job.

UI can be better. The team can work to improve the UI much better. Rest everything as per the expectation.

This software reduces our call coordinator time to follow up field support team as it will give immediate filed updates through mobile app. We can track our filed support team to get more productivity. It is very easy to do front end customization whenever requires.

We are expecting more in-built reporting feature from the tool. For online e-reports , it would be good if we have online template like XML format template within tool to customise and create instead using Adobe software to create the form.

This app is a all in one solution. Marking attendance with instant location and time and also with selfie is best benefit.

Selfie and location not showing in iPhone so it is difficult to track weather it is showing exact locations or not. Sometimes the app gets hang that is very disappointing.

Attaching the CCFR and Camera Option which will help to identify the Spare and this will help us to take necessary action on call

Some time after doing backup in server Sync getting stop due to tis engineer are not able to see the new call landing to there portal and also we are notable to close the call as well this need to be fixed at the earliest

It's an absolute masterpiece of software. Very regularly updated, impeccable customer support, infinite subtasks, revision history for files. So many things. Tasks can exist in multiple locations for genius organizing, time logs with comments... never ending features. 99% rock solid. This is very useful for Sales and service - Field person's.

Can't make workspaces publicly viewable Expensive if you want all the features. Hard to get even a small non profit discount.