Scheduling and mapping are excellent. Great integration with Quickbooks.

No more squinting and trying to read your technicians chicken scratches which is suppose to pass as handwriting. Has fantastic search query ability.

User friendly and makes scheduling very easy. You cannot go wrong using this software and your company will profit.

I would consider it the best program for a service company. It's easy to use and cuts down on office time and man hours in the field, which in turn makes you more money with your existing customers.

Hindsite is a great company with a great product.

The only way to take payment was to go back to the web browser and sync the program to quickbooks for my invoice to show. This is a huge waste of time and extra steps.

I like the ease of scheduling and all the features/notes in the clients data.

Not cloud or web-based: lose power at the office, and the mobile techs can be at a loss.

The support staff is phenomenal, they are always helpful and informative, and are never afraid to admit if they need help from a superior.

Their help department is the best, if I call to get their help, I know that I will not have to call back.

Our landscaping company was restricted from growing due to our systems.

It is truly a complete solution for project management. The product also comes with excellent customer support and a free training session.

I really like the functionality and how it syncs with QuickBooks and have a staff of amazing helpful people.

Also if the tech is running ahead or behind of schedule there is real time updates and then can be adjusted saving tons of time and definitely money.

Reports are on the weak side and marketing aspects could be stronger.

Invoices from the field back to the office in real time. Has great lightning fast connection with quickbooks software.

Very user friendly and you can work toward a paperless office.

So if office loses power or internet, all your techs can be at a loss. We have been asking them for years when will this change.

The company has made the mistake a few times of releasing updates that have a ton of bugs and have caused a lot of grief and cost us money.

Great product for service companies. People are very nice and they are responsive.

The ease of scheduling and ability to customize to your own specific requirements is great, and the integration with QuickBooks makes invoicing mostly a breeze.

Helpful customer service. Can build it to work for you.

The HindSite Solution has been a wonderful addition to our company. With the ease of invoicing and scheduling, it has made an overwhelming improvement to our bottom line.

Housecall is perfect for the non technical company that needs simplicity and effectiveness.

Housecall Pro helps facilitate the scheduling, dispatching and invoicing of all our customers. Easy to use and it is nice to have a data base, historical record of each customer to easily go back to.

No real problems but the interface is kind of boring. But that is just being nitpicky.

IT's been great the staff is very help the training is great and everyone is helpful and friends.

I like ease of use, price and the great customer service & support. I had looked at & tried other software but this one fit all of my needs.

I love the email automation. I set up follow up emails to customers after a certain amount of time and the return has been awesome.

Great company and all employees are super helpful and nice. They respond quickly even in the evenings and weekends when there is a major issue.

It is easy to use and they have nice features just like other good dispatching softwares.

Users on Facebook complained the software lags and cannot find customers in database for 5 minutes because of the the large number of customers in their system.

So far I love how easy it has been to use and the support is absolutely amazing. Its so nice to know when I am out in the field I can manage everything from my app.

HCP is the best software for a great price to help our continued growth and success.

Ease of use and integration of all aspects of a service driven business. Communication with customers is smooth and flawless.

I HIGHLY RECOMMEND house call pro!!! Revenue is up over 200% and makes it so easy to track conversions. Estimates and invoicing is so easy and seamless.

Interface with Quickbooks is great - when there is any kind of integration problem, I get the notification and it tells me what I need to do to resolve. The support team has been awesome throughout.

Customer Service is outstanding and tech support is the best. This is a very professional group of people that really care about their customers.

My business just keeps on growing and with all the integration with other apps, it helps you get the jobs done and keeps your customer smiling even after you left.

Great experience, user friendly for my technicians out in the field, lots of features for tracking information - so far so good - love the software.

We really like that they automate so many features for you. Their online support is phenomenal, it seems like they really are looking out for your business.

They exemplify the idea that if their clients are successful then their business is successful.

I can go on and on and the best part is it is so easy to learn and use. The customer service is outstanding.

Great platform, great customer service, and easy to use. Perfect for small business.

When the system goes down we are lost until it comes back up. This has only happened a few times in the last few years though.

I appreciate the constant growth and expansion. Always looking to customers for a better experience.

Its easy to use, frequent updates and new features, extremely helpful customer service, Great Facebook community to help each other, its worth every penny.

I love the integration with the other platforms I use for my business. Scheduling and communication with my clients is fantastic.

I truly enjoy using this software and enjoy the ease of transferring from my previous way of servicing clients.

I am the kind of person who thrives on improvement. This company has been quite timely in their approach to ease of use and customer satisfaction.

The experience that I have with House pro is amazing what i love is if I have any question someone is always there to help.

We lost some higher end functions in the software switch. We lost the multiple option quotes (housecall already resolved this now).

Has to be close to the worst interfaces for a company just because of the lack of customer support.

Fantastic software that is produced by a company that is very responsive and engaged with customers.

Their customer service is great, there is always someone willing to help me when I get in a jam and need help quickly. The software is easy to use and learn.

US Dollar

The HindSite Solution is a field service management solution designed to help small and midsize employees manage their field workforce. features of this solution include work order management, time and material tracking, contact management, billing and invoicing.


This solution helps field workers to collect field data and report incidents to back office. Work orders can be downloaded on laptops and mobile devices. It provides driving directions, records any materials used and collects and automates time records. The solution can also capture signatures and attach photos to work orders. The field technicians can also calculate and print bills in the field.


The data is sent to the office, where incomplete jobs can be rescheduled and work can be invoiced using a certified Quickbooks interface. The solution is installed on-premises and offers monthly subscription-based pricing. It is suitable for wide range of service businesses including, cleaning, plumbing, electrical, HVAC and repairing.



LongDescription

Dispatch Management

Job Costing

Contract/License Management

Customer Database

Job Management

Calendar Management

Scheduling

Technician Management

Mobile Access

Groundskeeping Management

Routing

Service History

Work Order Management

Billing & Invoicing

Irrigation Tracking

Contact Database

Payroll Management

Payment Collection in the Field

Quotes/Estimates

Appointment Scheduling

Maintenance Scheduling

Location Tracking

Windows 7

Windows Vista

Windows XP

Windows 8

Chat

2-10

11-50

The HindSite Solution

Live Online

Webinars

Documentation

Housecall Pro is a cloud-based field service management app for service professionals to automate workflows and streamline technician dispatch. This solution includes a native mobile app and complementary web portal and serves a wide range of industries, such as carpet cleaning, window cleaning, plumbing, electrical, HVAC, and more.

Housecall Pro allows service businesses to forego paperwork in favor of digital automation. HouseCall Pro offers features such as Quickbooks Desktop & Online integration, job scheduling with GPS tracking, dispatching, payment processing, estimates, automated receipts and invoices, real time customer notifications, text message capabilities, automated postcards and email marketing automation.

Clients can book services via HouseCall's online booking functionality, communicate through a centralized messaging system and make online payments.

The mobile app can be accessed on both Android and iOS devices. There is a free version for single owner/operators, which offers many of the core features of the paid version. Premium pricing is based on the number of users, and an enterprise license is also available.

This solution is available across the U.S. and Canada.


International Moves

Labor Rates

Employee Management

Work Order Creation

Electronic Payments

Invoice History

Status Tracking

Payment Processing

Subcontractor Management

Real-time Scheduling

Mobile Alerts

For Locksmiths

Time Tracking

Access Controls/Permissions

Activity Tracking

SMS Messaging

Progress Tracking

Real-Time Monitoring

Bank Reconciliation

Mobile Payments

Electronic Signature

Project Billing

Client Database

Group Scheduling

Credit Card Processing

Invoice Management

Project Management

Approval Process Control

Customizable Invoices

Communication Management

Customer Accounts

Recurring Appointments

Collaboration Tools

Assignment Management

Geographic Maps

Data Import/Export

Mobile Signature Capture

Multi-Location

Self Service Portal

QuickBooks Integration

Audit Trail

Availability Indicator

Booking Management

Lead Management

File Storage

Email Marketing

Online Payments

Online Invoicing

Real Time Data

Fleet Management

Historical Reporting

Bid Management

Military/GSA Moves

Marketing Automation

Client Portal

Preventive Maintenance

Sales Tax Management

Real-Time Notifications

Commercial/Industrial

For HVAC Companies

Workflow Management

Real-Time Updates

Email Management

Local Moves

Budgeting/Forecasting

Activity Dashboard

Alerts/Notifications

Online Booking

Equipment Maintenance

Work History

Reminders

Invoice Creation

Time & Expense Tracking

Automated Scheduling

Estimating

For Commercial and/or Industrial Electrical Contractors

Chat/Messaging

For Pest Control Companies

Availability Management

Customizable Templates

Calendar Sync

Property Layouts

Mobile App

Job Scheduling

Customer Management

Receipt Management

Mac OS

Web browser (OS agnostic)

BASIC PLAN: $49/month billed annually - 1 User
Features: Scheduling, Invoicing, Estimates + Reviews + Real-Time Dispatching + Mobile Payment Processing + Reporting + Google Calendar Integration + Customer Financing + HouseCall Customer Booking App + Email Support

ESSENTIALS PLAN: $129/month billed annually - 1-5 Users
Features: All features from BASIC PLAN + Online Booking + Employee Time Tracking + Unlimited Email Reminders + $0.86 Postcard Marketing + Company In-App Chat + QuickBooks Desktop & Online Integration + Live Chat Customer Support

MAX PLAN: $279/month billed annually - 1-8 Users
Features: All features from ESSENTIALS PLAN + Customizable Reports + Employee GPS Map Tracking

MAX+ PLAN: Contact for pricing - 15+ Users
Features: All features from MAX PLAN + Advanced Reporting + Strategic Account Manager

The HindSite Solution vs Housecall Pro

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons