Scheduling and mapping are excellent. Great integration with Quickbooks.

No more squinting and trying to read your technicians chicken scratches which is suppose to pass as handwriting. Has fantastic search query ability.

User friendly and makes scheduling very easy. You cannot go wrong using this software and your company will profit.

I would consider it the best program for a service company. It's easy to use and cuts down on office time and man hours in the field, which in turn makes you more money with your existing customers.

Hindsite is a great company with a great product.

The only way to take payment was to go back to the web browser and sync the program to quickbooks for my invoice to show. This is a huge waste of time and extra steps.

I like the ease of scheduling and all the features/notes in the clients data.

Not cloud or web-based: lose power at the office, and the mobile techs can be at a loss.

The support staff is phenomenal, they are always helpful and informative, and are never afraid to admit if they need help from a superior.

Their help department is the best, if I call to get their help, I know that I will not have to call back.

Our landscaping company was restricted from growing due to our systems.

It is truly a complete solution for project management. The product also comes with excellent customer support and a free training session.

I really like the functionality and how it syncs with QuickBooks and have a staff of amazing helpful people.

Also if the tech is running ahead or behind of schedule there is real time updates and then can be adjusted saving tons of time and definitely money.

Reports are on the weak side and marketing aspects could be stronger.

Invoices from the field back to the office in real time. Has great lightning fast connection with quickbooks software.

Very user friendly and you can work toward a paperless office.

So if office loses power or internet, all your techs can be at a loss. We have been asking them for years when will this change.

The company has made the mistake a few times of releasing updates that have a ton of bugs and have caused a lot of grief and cost us money.

Great product for service companies. People are very nice and they are responsive.

The ease of scheduling and ability to customize to your own specific requirements is great, and the integration with QuickBooks makes invoicing mostly a breeze.

Helpful customer service. Can build it to work for you.

The HindSite Solution has been a wonderful addition to our company. With the ease of invoicing and scheduling, it has made an overwhelming improvement to our bottom line.

Overall i like this plateform because is best reminder and CRM software.

Great low price asset management for small to medium enterprises.

I love how user friendly it is. I also love how fast the response time is.

Our company is very pleased with what the software has accomplished for our maintenance team.

I like the ease of use and having the app is very handy. It's a good way to communicate with the team.

The Customization of the software is quite extensive. Has an honest to goodness workflow that is concise and easy to follow.

System seems to freeze up a lot...  annoying when it happens and starting over means losing what you just typed.

It's going great - the ability to send people work orders to complete versus printing them out for them is super efficient.

Development team seems restricted on what they can and cannot do while finalizing the program for users.

I love that it is so easy to use. It makes it very convenient to open the APP and enter in the issue and have someone in the appropriate department come take care of it.

It has been good it has helped us to keep better track of our machines and the work and cost that has been done to them.

Most important thing is customer support and I really like the customer support. Upkeep team is really active.

Me and also team liked this software, our experience is very positive. Very supportive program.

I can use it from my desk or on my app when I'm walking around the property, which makes it convenient. Everyone on the software can view the outstanding projects.

Easy for multi-shift operation and follow ups instead of copying lists and losing track of jobs. Integration and Training were amazing and very helpful.

Not a lot of options to edit how reports print out. Also frustrating to have to upload photos and documents one by one rather than be able to drag multiple documents into a work order.

It is excellent product for multi facility and has best API integrations opportunities.

Finally a truly simple yet thoughtful and very useful solution to keep track and manage maintenance on our different assets.

The best way to describe it is we operate as a team. Specifically want to recognize the customer support staff who helped me.

So far, I have thoroughly enjoyed the ease of learning the process from creating work orders to completion of the same.

UpKeep makes quite easy to get a good picture of the asset allocation thanks to the good level of the reports available.

So far my learning experience has been amazing with the simplicity of the program.

I love the ease of using this software, the clean organization, and simple functionality.

Easy to use, helpful in any setting, and worth the investment.

I like the ability to email tasks to the system, the product is really simple to use and easy to integrate into the business.

Layout and design is great. The support team is awesome the few times I had to call note: my fault, nothing to do with the program.

Upkeep should also have an alert text or email warning the administration that there there was no entry for the services by the repair crew that day.

The Upkeep team were supportive with the initial purchase and integration.

The functionality and practicality are awesome. Its definitely an app that the creators invested a lot of time and thought into.

When typing on a picture the default font is crazy. When someone updates notes - no one gets alerted.

Our account manager [SENSITIVE CONTENT HIDDEN] is fantastic, she is great at explaining things to people of all technical levels.

The ease of access and functionality with a user friendly interface that is simple to use.

US Dollar

The HindSite Solution is a field service management solution designed to help small and midsize employees manage their field workforce. features of this solution include work order management, time and material tracking, contact management, billing and invoicing.


This solution helps field workers to collect field data and report incidents to back office. Work orders can be downloaded on laptops and mobile devices. It provides driving directions, records any materials used and collects and automates time records. The solution can also capture signatures and attach photos to work orders. The field technicians can also calculate and print bills in the field.


The data is sent to the office, where incomplete jobs can be rescheduled and work can be invoiced using a certified Quickbooks interface. The solution is installed on-premises and offers monthly subscription-based pricing. It is suitable for wide range of service businesses including, cleaning, plumbing, electrical, HVAC and repairing.



LongDescription

Dispatch Management

Job Costing

Contract/License Management

Customer Database

Job Management

Calendar Management

Scheduling

Technician Management

Mobile Access

Groundskeeping Management

Routing

Service History

Work Order Management

Billing & Invoicing

Irrigation Tracking

Contact Database

Payroll Management

Payment Collection in the Field

Quotes/Estimates

Appointment Scheduling

Maintenance Scheduling

Location Tracking

Windows 7

Windows Vista

Windows XP

Windows 8

Chat

2-10

11-50

The HindSite Solution

Live Online

Webinars

Documentation

UpKeep is an Asset Operations Management solution that helps businesses scale by giving every Maintenance and Reliability team the tools and information they need to run Operations efficiently and effectively. From your desktop to your phone and even your tablet, UpKeep's CMMS is easily accessible from anywhere at any time. Create work orders on-the-go, get notifications when tasks are updated, and receive alerts straight from your app when assets go down making your business run more efficiently than ever before.

UpKeep offers core maintenance functionality, such as asset, inventory and work order management, and preventive maintenance to create service schedules. Users can see a tasks overview page showing upcoming work along with due dates, criticality and assets or workers assigned to each. When adding new tasks, users can include notes, a color-coded priority rating, images, assets, and users.

The mobile application gives users the ability to create projects, assign work orders, manage assets, and more. UpKeep is designed for small to midsize companies across various industry verticals.

UpKeep offers services on a monthly subscription basis that includes support via phone, email, and through an online knowledge base.

Real-Time Analytics

Document Templates

Product Identification

Receiving/Putaway Management

Forecasting

Quality Management

Purchase Order Management

Work Order Creation

Barcoding/RFID

User Management

Status Tracking

Barcode/Ticket Scanning

Safety Management

Tire Management

Multi-Channel Management

Subcontractor Management

Real-time Scheduling

SKU/UPC Codes

Asset Accounting

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Service Request Management

Equipment Management

IT Asset Management

Components Tracking

Digital Signature

Real-Time Monitoring

Supply Chain Management

Task Scheduling

Retail Inventory Management

Repair Tracking

Code Enforcement

Disposal Management

Material Requirements Planning

Spatial Analysis

Electronic Signature

Order Management

Space Management

Reservations Management

Manufacturing Inventory Management

Traceability

Invoice Management

Project Management

Real Time Synchronization

Procurement Management

Key & Lock Management

Recurring Appointments

Image Capture

Report Templates

Class Scheduling

Customizable Fields

Collaboration Tools

Barcode Printing

Reorder Management

Full Text Search

Barcode Recognition

Shipping Management

Productivity Analysis

Template Management

Warehouse Management

Item Management

Data Import/Export

Offline Access

Mobile Signature Capture

Downtime Tracking

Inventory Optimization

Process/Workflow Automation

Failed Inspection Tracking

Multi-Location

Self Service Portal

Facility Management

Audit Trail

Version Control

Fuel Tracking

Bills of Material

File Storage

Cost Tracking

Fixed Asset Management

Inventory Tracking

Depreciation Management

Compliance Management

Real Time Data

Performance Metrics

Historical Reporting

Vendor Management

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Liet: $20 per user, per month (billed annually)

Starter: $45 per user, per month (billed annually).

Professional: $75 per user, per month (billed annually).

Business Plus: $120 per user, per month (billed annually).

Enterprise plans are available on request.

The HindSite Solution vs UpKeep

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