Jobber Software


 

Jobber is a cloud-based field service and landscaping solution designed for small and midsize businesses. The solution offers features like scheduling, invoicing, a client database, quotes and more.

The scheduling module allows users to update jobs in real time, including information on progress and completion. Jobber can set up individual jobs or a recurring contract, assigning multiple employees on a single job. Jobber offers drag-and-drop functionality when moving appointments. Invoices are sent automatically via email and follow-ups are built in. Jobber partners with various electronic payment apps, such as Stripe and Paypal for all its transactions.

Jobber’s customer relationship management (CRM) module tracks contact information, and users can create custom fields, tags, attach files or phones and more. It links multiple properties under an account. All of this is connected back to the billing and work history.

Jobber offers services on a monthly subscription basis that includes support via email and through an online knowledge base.

 

Jobber - View schedule
 
  • Jobber - View schedule
    View schedule
  • Jobber - Notifications
    Notifications
  • Jobber - Visit info
    Visit info
  • Jobber - Track invoices
    Track invoices
  • Jobber - Job notes
    Job notes
  • Jobber - Expenses
    Expenses
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

474 Reviews of Jobber

 

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Software Advice Reviews (68)
More Reviews (406)

Showing 1-20 of 68

Shiela May from Human Resources
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Reviewing Jobber

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Jobber is good in searching jobs and applicants, this help me so much to find a good and fit on what company wants.

Cons

Experienced that it can't save the one you pick, i don't know if it because of my computer or this app.

Review Source
 
 

Elaida from Toyota Inc.
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Jobber review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I can search my applicant here easy and useful. This app have in my device and it help me on my job to search the best one.

Cons

Demand as always an internet connection to use this app easy and manageable. Nothing else more.

Review Source
 
 

Rebekah from Morning Star Tool
Specialty: Lawncare
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Great for getting the job done, not so great for doing it quickly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great software for keeping track of customers and invoicing, the mapping route feature can be really helpful, great customer service, sends out professional invoices, links with Quickbooks, allows for customers to pay online (for a % fee)

Cons

This software can be time consuming to use for several reasons - it doesn't save your place when navigating through invoice, customer, or job lists (i.e. scroll through invoices, click on one, then go back and get sent back to the top of the list), doesn't allow for mass archiving/reopening jobs (which for seasonal jobs is necessary) which means a lot of extra clicking and manually reopening each and every job.

The link with Quickbooks can also be difficult - often information will get stuck on one platform or the other, or duplicate information will appear. However, customer service is always very helpful on resolving these types of issues.

Review Source
 
 

beveryly from Advance Computer Forms Inc.
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Build a strong connection between management and workers through Jobber

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

* I like the most with Jobber is the help that can obtain from it for like easy scheduling of jobs as well as monitoring

Cons

* So far so great, no bad feedback i can say from using Jobber
* Instead, I have to say that it's very effective and convenient since monitoring of work is much easier through mobile phone

Review Source
 
 

Jesus from Dio Implant Philippines Inc
Specialty: Medical Devices
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Job Monitoring using Jobber

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

* Easy to monitor jobs and work schedule through the use of mobile phone.
* They can send pictures as a proof of the work already done
* with free trial

Cons

* with limited users only
* but you may use other plans for unlimited users with all connect features

Review Source
 
 

Mary from Keller Williams Columbia
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2018

July 2018

Scheduling Done Right

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's very easy to use for scheduling my daily tasks as well as all of my side jobs. It keeps me on track.

Cons

The website is a bit clunky. If you know what you're looking for, it's easy to navigate, otherwise you have to dig.

Review Source
 
 

Carey from Mac Help Nashville
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

they REFUSE to listen to customer complaints about HUGE FLAWS in their MATH. (BASIC MATH)

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

they management staff and support staff have been nothing but rude and ignored my begging and pleading for this very serious problem to be rectified.
they choose to escalate the matter further and further into my anger.

Pros

THERE are no pros at all when a company refuses GREAT ADVICE.
You will be fooled into believing there are pros when there are only CONS and conmen.

Cons

the company refuses to enable some BASIC MATH and ACCOUNTING 101 in their programming.
I have been begging them for many years to do so and they just ignore me and change nothing.
The fluff updates they do come out with do zero to alleviate the very serious accounting issues that the program has.

BOTTOM LINE:
If you have clients that require any kind of accountability in your invoicing to them, YOU SIMPLY CANNOT DEPEND ON JOBBER.
if you do a client's statement for the year they expect you to manually go through all the invoices and add up the total.
They even have an export feature so that you can INSULT your clients by emailing them a so-called statement that requires your client to grab a calculator and work for a few hours to gain a total of they spent during that statement period.

what a joke that they are THIS stubborn to listening to GOOD ADVICE.

Review Source
 
 

Angela from Pest Control Services
Specialty: Pest Control
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Last software that was used in my company

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

The support is amazing, it it so easy and intuitive you can start using it after the training with no problems at all, and if you have one, the support is quick and terrific.

Cons

If you are on a Pest Control company, you can no use it , I mean, you can, but there are so a lack of properly reports that I don't recommend it

Review Source
 
 

Regina from GPR One Call
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Good for scheduling, but is a bit cumbersome for a database.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer service usually doesn't have a solution to a problem.
The only way to make suggestions for improvements is to speak with customer service and they usually tell you that it would be a major change and not likely to happen.

Pros

Works well for scheduling and assigning jobs to techs in the field. Good for communicating information, files and attachments to individual jobs.

Cons

When entering an new address, it auto-populates the city and state and, in most cases, is incorrect. Very annoying and no way to turn this off.
No way to easily download or access all photos taken and attached to jobs.
No way to change/correct a property address in a job. The only way to do this is to delete the job and start over. Not a good solution if you have already assigned visits, attached files and added notes to the job.
Supposed to sync with QBs. It does to an extent, but not being to map items to match fields in QBs, becomes rather useless. The only thing I can sync with QBs are the clients information.

Review Source
 
 

Randy from Jensen Maintenance and Construction
Specialty: Property Maintenance
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Great for a start up

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall it has done mostly what we need it to do. Except overtime.

Pros

Easy to use and learn. I can get my new people singed in and using the app very quickly and within a few days they are using it like a pro

Cons

Does not handles overtime very well. Also, when we receive a partial payment it still shows the total invoice amount on reports

Review Source
 
 

Jeremy from Hardy Corporation
Specialty: Construction
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

This is a great quoting/ schedueling software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This is a great quoting/ scheduling software. This product has been a huge time and money saver for our company.

Cons

This is an awesome software that is always adding new features to make it work even better than before.

Review Source
 
 

Randy from New Look Services
Specialty: Construction
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Painful and Discouraged

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Don't buy this product unless you run a simple Business that caters to residential customers only

Cons

This program is unable to handle third-party tracking for commercial accounts this is strictly a residential product for somebody moes lawns. I didn't like anything about this program. Customer service constantly gave us the wrong and run around answer.

Review Source
 
 

Nathan from Halo Development, Inc.
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Perfect Software for Landscapers!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

This software keeps track of your customers current and past orders, stores signed agreements, helps with scheduling and even inventory of chemicals if you need it!

Cons

There are so many applications of this software that it was difficult to implement the software as we were working in our previous system. Once we got past the first few weeks the initial fear that we bit off more than we could chew was gone.

Review Source
 
 

Ethan from Jensen Properties San Diego, Inc.
Specialty: Construction
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Good Short Term Solution for Small Businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I did a lot of research to find the best software for our small business and Jobber solved most of our problems, but created a few also. It's not flawless and it needs some improvements, but it's the best thing out there to help keep you and your team organized with jobs and reporting time.

Pros

Set up online payments, work order submissions, recurring jobs, etc.
Very user friendly, easy-to-use interface.
Modern design and looks good and feels good.
Instant chat is quick and people are fast to respond.

Cons

No good way to make product suggestions for software.
Customer service usually gives you a round about answer that doesn't solve your problem.
They implement new ideas, but it never seems like the ideas are coming from their customers.
Time sheet reports are only shown by time entry and not by day (making it VERY difficult to calculate overtime)
No way to easily download or access all photos taken and attached to jobs.

Review Source
 
 

Monty from New Era Pest Control
Specialty: Pest Control
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

We love Jobber But.......

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We love Jobber because their support is great and there product is great! Its been going on 4 years now and still no resolve on the notifications issue. Not even an update. WE NEED SMS AND EMAIL NOTIFICATIONS TO WORK PROPERLY! PLEASE!!!!!

Pros

The way it organises our daily processes. Without it we would just be another business

Cons

Notifying our customers that their service is due, is crucial to our success. Notification emails and sms are just not working correctly? Right now if you have anyone unassigned in the grid view while sending notifications, all of those people will receive notifications too, when they shouldn't! Only the people on the calendar who are scheduled for that day should get the notifications. My customers who are unassigned get pissed and call me telling me "I didnt schedule service for this date". Any other users of Jobber using the notifications via email or sms having the same problem? Please let me know if your having the same issues? The reports need work, There are limited reports and no ability to shell out to a custom report writing utility. Things like new activations, disconnections so you can track how many active customers and non active customers you have. Love the quote signing ability they just came up with, but it would be nice if they had a Check box that has to be clicked acknowledging they read the service terms. Forms are lacking for our pest control industry. An inspection report of the home/office needs to be dont to let the customer know the deficiencies that need to be corrected for proper pest management. Invoices are great!

Review Source
 
 

Madonna from The Housekeeper
Specialty: Cleaning Services
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Customer service is beyond appalling! Features that you pay for just don't work.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

You can sign up and pay them money without ever speaking to anyone but when you want to cancel they say that you MUST call there office in the US and if you don't and your subscription expires, you have no access to your account. Meanwhile, your clients are still getting appointment emails and the program keeps going along without you able to stop it. Customer service is beyond appalling, you send a request and you get a response after 4-6 days with a question and then you have to wait another 4 -6 days for another one-line email with another question - it is beyond frustrating. Features I am paying for just don't work and it has been 8 weeks now and I am being asked the same questions over and over with no answers.

Pros

Absolutely nothing worth the price they are asking. Super expensive with features that just don't work and they don't seem to care.

Cons

I signed up because of the payroll and employee scheduling capabilities but it turns out that during my first QB sync that this doesn't work. It syncs employees time in at 5 hours earlier so I am having to manually input them every week. Appalling customer service - minimum 4 days to reply to emails (new person each time who asks the SAME questions over and over) its been 7 weeks and they haven't worked it out yet.

Review Source

  Response: Rebecca, Octopusapp Inc.

Date: February 2018

February 2018

 

Hi there Madonna,

First off, we would like to apologize for all of the frustration you experienced with our team and the issues happening with time entries not properly syncing over to QuickBooks Online. What happened here is far from our goal at Jobber, which is to help people in small businesses be successful.

We took a look at the history of this issue and it looks like there were some communication issues between our Tier 1 and Tier 3 support team and a breakdown in our normal processes. We know our customers are busy people, so our goal is to provide quick solutions, and the fastest possible turnaround time when issues do occur. What happened with your issue is far from what we see as our standard of customer service, and we're very sorry this was your experience.

In terms of the timesheet syncing errors, our developers are still looking into what went wrong by working with the QuickBooks Online development team. This is an issue we haven't seen before, and we are working hard to understand the root of the problem. The goal of timesheet syncing is to save our customers time and guarantee accuracy, so we absolutely want to make sure this is resolved.

Thank you for taking the time to leave this feedback for our team. We've taken note of what happened in all of these areas to prevent issues like this going forward, and again, we're very sorry this was your experience.

 
 

Rifet from Mr.HVAC
Specialty: HVAC
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Great experience with Jobber!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would highly recommend for anyone running an HVAC business.

Pros

Easy to set up, we were up and running in about a week. Simple to use, training was couple of hours. It is reliable and saves me time every day.

Cons

There is a pretty big jump in price to switch plans and go to unlimited users. I can only have 10 employees in the system.

Review Source
 
 

Tarik from Morostar
Specialty: Information Technology
Number of employees: 1 employee Employees number: 1 employee

February 2018

February 2018

Clean and simple to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I really wanted to use it, but it just wasn't built for my type of business. However, to those that are in the field service realm, you will absolutely love what Jobber has created for you in this simple to use and feature-rich app.

Pros

The ease of use and seamless app interface really made it easy to get started and keep going without spending too much time setting up.

Cons

Despite the rich feature set and awesome functionality, it caters more to landscapers, painters, and general contractors (among others), and wasn't suitable for my chauffeured transportation service.

Review Source
 
 

Ignacio from Amazon Jack LLC
Specialty: Pest Control
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Good Software easy to manage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am working very confortable with Jobber

Pros

It is a good Software easy to manage.
And jobber team is the best support team ever, I have tried to reach with other support teams in other companies and the difference is big.

Cons

For a pest control company, they need to improve the chemicals management. They have some forms, and maybe there are not exactly what you are looking for and, for the moment you cannot customize them.

Review Source
 
 

Chris from Advantage Irrigation
Specialty: Lawncare
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Works well for small service business

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Easy to use, payments can be made directly in the app, you can see who has unpaid invoices right on the dashboard.

Cons

Doesn't seperate merchant service fee from total payment making it hard when it's time to reconcile books

Review Source
 
 
 
Showing 1-20 of 406

Zianne from Elite Housekeeping Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Amazing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My overall experience with jobber is outstanding. They create a real sense of community and togetherness, especially after the Jobber workshop I attended, the people who work there and the other business owners who attended were all great.

Pros

It very easy to use, it ties my business together really well.

Cons

The app can use some adjustments. Like being able to input your hours which you can currently only do through the desktop version. Through the app, we are only able to clock in or clock out using a timer. Our employees don't like that.

Review Source: Capterra
 

Megan from Peachy Clean
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Jobber Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Loved it!

Pros

The ease of it's use. It was always easy to explain to employees how to use it, including people who weren't familiar with technology.

Cons

I didn't like that there wasn't a way of messaging people other than a scripted message.

Review Source: Capterra
 

Paddy from Northern Lines
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Good Software with Varied Uses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

• Great Customer Service
• Flexibility in Use
• Very User Friendly for Staff
• Excellent Desktop Dashboard

Cons

• Slight Learning Curve
• Some Functionality Missing (but we have work-arounds)

Review Source: Capterra
 

Sarah from Alpine Vista Landscapes Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

New User as of 2018

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Awesome, super helpful customer support. Really robust program.

Pros

I use the software primarily for invoicing and the batch reminders for customers who are late on their payments. My friend, Rachel, with Hope Cleaning, uses it for all it's abilities - so I have much to learn in regards to scheduling and sending straight to invoicing etc. I'm hoping to learn more about how to use the other aspects of the program this winter before we start up again next April. You will probably be hearing from me with questions in the New Year so that I can learn some more. :) Merry Christmas!

Cons

I don't like that when a customer asks me to send all of their invoices I have to send them one by one. There is probably a function that I don't know yet, that allows me to send them all at once.

Review Source: Capterra
 

Rob from Animal Control Specialists, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Best investment we made in 2018

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Absolutely amazing. I have never had such a great experience with a customer service team. Just the fact that I'm taking time out of my workday to fill out this survey should say something- they've earned my praise!! I heard from a fellow professional in the industry that customer service was top notch, and that was the deciding factor in why I went with Jobber. Man was he right!! Scheduling software was fairly new to me and I wanted a customer service team that could help me work out the kinks. Jobber has paid for itself time and again with the stress it is taking out of my day and with how easily my crew can communicate things to me about each job.

Pros

The thing I like most about the software is the customer service team that comes along with it! EVERY time I've called I reached a live person without 10 minutes of pressing buttons, and every person I've talked to has been extremely knowledgeable about the software and solved my problem very quickly, explaining things in a way that I could easily understand.
Relating strictly to the software iteself, it's very user friendly and can be mastered in no time at all. It syncs easily and effortlessly with QuickBooks and has eliminated our need for double entry of clients. Client info and payment information sync automatically. It has also given us the capability to invoice and take credit card payments online without having to use a third party (and decreased our cc fees at the same time).

Cons

Sales tax issues (gross sales vs taxable sales) not syncing correctly with Quickbooks. If a discount is given in the Jobber 'discount' field, it will not show correctly Quickbooks and will log the invoice amount, before discount, as the taxable sales amount, when in reality the number was lower. We found an easy fix to this by adding a line item for 'discounts' so that it comes off of the top. Very slight limit to functions available while using the App. I honestly can't even remember what it was, but obviously it wasn't too important because I got by without it. Neither of these things has caused me any undue stress, but if I have to come up with 'Cons', that would be it.

Review Source: Capterra
 

Maggie from POSH
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

We are Canada's most award winning home cleaning service - we need legit software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great people, great customer service.

Pros

Ease of use, aligned with our business flow, great staff/ support.

Cons

We would like the ability schedule jobs beyond 10 years.

Review Source: Capterra
 

Justin from Odd Job
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

More time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

They just want theier customers to siccede and that great

Pros

It give me more time to work on my business not in my business

Cons

Their API is closed at the moment, i wish it was open

Review Source: Capterra
 


December 2018

December 2018

Great product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our operation has changed drastically after switching to Jobber. We love the option to send the email reminder and text message reminder at different times. The new client hub has been long awaited feature too: clients can now log into their Jobber account to see the estimates, invoices and all scheduled appointments.

Pros

It's easy to use and you get a lot of useful features without paying separately for them.

Cons

Paying a lump sum annually can get tricky for a small business. Also would love to have an option for ical and google invite for clients to add appointments to their own schedule too. The zip codes get messed up in address field but we've found a way to work around that.

Review Source: Capterra
 


November 2018

November 2018

Features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

There is an abundance of features and customization within the platform.

Cons

It’s a little complicated to us, need a full couple of days to on-board someone.

Review Source: Capterra
 

Stacey from Pool Referees
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Pool Refs loves Jobber!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This has been a great transition for our company. Having all of our information in one place has been a great benefit for our company and the ease of our new processes

Pros

All the features! Routing, customer database, invoicing, quotes, requests...everything is in one spot!

Cons

There are more reports we would like to run about our employees and clients. IE. a report for employees time sheets would be very useful for how we run payroll.

Review Source: Capterra
 

Daniel from Outdoor Kitchens Palm Brach
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Awesome!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've used Jobber and deployed it training and everything for 2 of my marketing clients.

Pros

Customer Support is absolutely stellar level. The UI is so clean and intuitive. Love the calendar views and the custom fields you can create; even color code based on predefined ID triggers. It really is a great tool for business administration; if you prefer not shooting yourself in the head trying to manage a service company! Lol

Cons

NO AUTOMATED REOCCURRING PAYMENT ABILITIES!!!! That's it. The only con!

Review Source: Capterra
 

Jonathan from Athens Tree Service, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Athens Tree Service, Inc.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Invoicing, quoting, client management, routing, scheduling

Pros

Jobber has helped us simplify and grow our tree care company. It is packed with features, easy to use, affordable, and customer care has been great. Awesome software to keep you organized, efficient, and top of the class.

Cons

It pretty much covers all the bases, but it’d be great to see gross values of jobs scheduled for the day/week

Review Source: Capterra
 

Elizabeth from Princeton Tree Care
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Jobber rocks!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Excellent!

Pros

It’s easy to navigate and search for most things.

Cons

Researching people’s telephone numbers could be easier.

Review Source: Capterra
 

Jesse from Just Done! Appliance Installations
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Great Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are nearing a month use with Jobber.We schedule multiple techs with multiple office staff and Jobber has made our operations smoother. We like that Jobber staff are always quick to assist and pass suggestions on, In our 3 weeks + we have seen changes already. Its terrific to see a company that listens, changes and is generally easy to use

Pros

Flexibility and ability to set permissions dependent on the staff member. The ability to have All my required job information in one place I can access from anyplace

Cons

Limited usability in areas with weak Data coverage, it would be nice to have an offline mode that works with info from the last time that the App was "on-line"

Review Source: Capterra
 

Candice from Just Pools and Spas
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Time Saver

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We used to spend hours every month invoicing through Quickbooks and manually modifying routes on Word. I knew there had to be a better way. After doing research we decided to try Jobber. EVERYTHING is in one place now, invoicing and routing! Everything is automated and is ready as soon as our employees need it. When we first signed up we had a few questions, the Jobber support team was instantly available to help through their chat feature and phone in. We are so happy with Jobber , they are forward thinking and constantly improving their system based on feedback from clients.

Cons

I wish there was the ability to put the pools in a certain order indefinitely so that we don’t have to do it each week, or memory.

Review Source: Capterra
 

Adam from Classic Pools Spas
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Amazing Software System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We have been using Jobber for over 3 years and would not consider operating our business without it. HIghly recommend. We love Jobber!

Cons

We wouldn’t change a thing. It’s very user friendly.

Review Source: Capterra
 

Alejandro from Merqueo
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Jobber magnificent tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Jobber is by far the best complete system for scheduling and billing customers
Very easy to use, and very good value for money.
It really is a "big picture" of the advances in the business. I highly recommend it.

Cons

In general I have not had problems with this tool.
It took me a few days to get used to it, but I love the workflow now
 I am confident that this company will continue to listen to customers and add beneficial features to this software over the next few years.

Review Source: Capterra
 

Lisa from Turpin Landscape Design/Build
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Jobber

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We love jobber, very user friendly. We would love it to track leads

Pros

User Friendly And easily enter new customers

Cons

We would like it to track leads and money revenue

Review Source: Capterra
 

Jason from TurfCore Lawn Care
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Amazing customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Fantastic staff, very knowledgable and extremely helpful.

Pros

Ease of use, customer support is AMAZING!!

Cons

Still learning software. So far...no Cons.

Review Source: Capterra
 

Henk from 6ya
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

A good choice for your wallet

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I liked that for job seekers it’s free, the platform is extremely easy to post jobs available on too.

Cons

The platform is overloaded with contractor positions for uber, and other large companies like it making it difficult to find quality workers who will last.

Review Source: Capterra