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ServiceBridge

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Ratings & Reviews

Overall Rating

4.30 / 5 (787)

4.15 / 5 (113)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

May 14, 2020

May 11, 2020

Pros/Cons

  • Pros

  • Love the scheduling. I like that it shows where they should be and I can actually put the approximate time they should be there.

  • Excellent customer service. It's also cool that I can customize my charges.

  • Cons

  • It's never fun setting up software it wasn't difficult but it was a little bit time consuming. Once everything is set up it pretty much runs itself though.

  • There is nothing currently that i dislike but MHD, but I would love to see this product communicate better directly with other software that we are using.

  • Pros

  • So far it has been very easy to learn and use, especially for employees in the field. They have almost enjoyed learning to use it.

  • Very easy to teach new employees how to use it.

  • Cons

  • A better overall calendar view would be easier for our techs. It could be a little more intuitive, but some of that could be lack of user knowledge

  • The only con was that it did not tie into our existing software program as we do not use QB but other then that it was aces. And we did find a work around so even that was not a huge problem.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots