ServiceM8 vs ServiceTrade

ServiceM8 has 286 reviews and a rating of 4.66 / 5 vs ServiceTrade which has 259 reviews and a rating of 4.64 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Add to compare

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.66 / 5 (286)

4.64 / 5 (259)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

February 15, 2021

November 10, 2020

Pros/Cons

  • Pros

  • It works! It is simple and easy to use. The support is super stellar!!

  • Fantastic price for so many features. Simple to pick up easy to use. Excellent support staff and customer service.

  • Cons

  • I like it all really but if I had to pick one thing I don't like when it takes a customers email address from an inbox message and uses it as the customer name if it can't recognise it .

  • Reporting is a little light on but improvements are coming soon.

  • Pros

  • I like that it is easy to use, and I am able to find what I am looking for very quickly

  • It is very easy to use and once the user understands how the software works, it is very fast to use.

  • Cons

  • This software is great, the only issue our techs have experienced is in areas with poor cell service.

  • Not really much, there has been some bugs here and there, but they are quick to act on them and update any issues.

Pricing

Pricing Range

Have a question about pricing?

Connect with Software Advice to learn about potential unexpected costs, price ranges, pricing for other recommended alternatives, and more!

Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

N/A

Downloads and related articles

Pricing Guide

2020 Field Service Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

  • Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux