AgileField Software

4.50 / 5 (6)

Our advisors have recommended this product 4 times in the last 30 days

About AgileField


AgileField is a cloud based platform and mobile application with a suite of field service solutions. AgileField aims to get the right technician, with the right equipment and the right materials to the right location to complete the job.

Both commercial and residential field service organizations can utilize the system for scheduling and dispatch, work order management, inventory and asset management, automatic notifications, branded customer portal and app, GPS and time tracking, contract management, invoicing, and more. Our reporting and analytics, integrations, and implementation processes eliminate double entry and bring transparency to the field.

AgileField is a fit for companies with 25 or more employees. Technicians can access the system from any smart device and work in disconnected mode via mobile. AgileField offers integration with all major ERP, CRM and accounting systems.

 



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

6 Reviews of AgileField

Average User Ratings

Overall

4.50 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(3)

4 stars

(3)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-6 of 6 reviews

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May 2018

Brandon from Praxair Distribution, Inc.

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

This software is easy to use and our setup process was great! The team is very helpful and training

We are able to add custom fields and turn features on or off based on our business. The mobile app is really easy to use and the setup process was great! It also integrates to our accounting software to it's like everything is in one system.

Pros

We are able to add custom fields and turn features on or off based on our business. The mobile app is really easy to use and the setup process was great! It also integrates to our accounting software to it's like everything is in one system.

Cons

I have no dislikes at all. We wish it were able to take credit card payments in the field, but I think it's something they have coming out this year.

December 2017

mark from Wheelsonsite USA

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2017

The platform for the program is great, and has endless opportunities for our business

Pros

The foundation of the program, that allows interaction between office and technician. There seems like endless oppportunities to customize the program to meet our needs more directly.

Cons

1. Complicated to customize
2. The system misses some of the simple items, things that are easy should be easy.

March 2018

Gintaras from Kaunas university of technology (KTU)

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2018

User friendly, great tech support and customer service,

Pros

User friendly, great tech support and customer service, marketing system is very good and provides far more than most CRM's that include that capability. Many of the point features in various products are available here and well integrated in an easy to use interface

Cons

Everyone that was helping us is now gone. They gave us new support people and new leadership. The current team doesn't seem to understand the product or our industry.

November 2017

Betsy from CRYSTAL CLEAR WATER

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Functionality

4 of 5

November 2017

Great Software!!

We have started using it a while ago and are very pleased !

Pros

User friendly, great tech support and customer service, marketing system is very good and provides far more than most CRM's that include that capability. Many of the point features in various products are available here and well integrated in an easy to use interface

August 2015

Dawn from Make It Fab Facilities

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

August 2015

Facility Retail Field Services

We use this product for in the field and in shop repair both. As a replacement for three other products we were using to combine into one. It gives us our clock time from the field for techs, allows our customers to submit and track their own work orders, and scales well for us. We serve large retailers looking for same day, recurring and preventive service

November 2015

Michele from AZ Maids

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

November 2015

Enterprise level, All in One Solution with Integration across platforms

We have been using MobileLogix for the last 3 years. We integrate it with Qucikbooks pro. Our experience is with 430 users in the U.S. We started with 13. and Have grown up with it as a our backbone. They have been very good about making changes, taking suggestions, and giving us what we need as we have grown. Highly recommend for companies of any size.