FileCloud

RATING:

4.6

(221)

About FileCloud

FileCloud is a hyper-secure content collaboration platform (CCP) supporting millions of users around the world, including Global 1000 enterprises, educational institutions, government organizations, and managed service providers. FileCloud’s innovative solutions for compliance, granular sharing control, governance and retention, data leak protection, and digital rights management are fully integrated within public, private, or hybrid cloud models. For more information, visit www.filecloud.com.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

FileCloud Pricing

FileCloud Enterprise Server- self-host/on-premise: Essentials: $6 per user per month, billed yearly (minimum 20 users) Advanced: Contact FileCloud for pricing information FileCloud Enterprise Online - hosted by FileCloud Essentials: $12.50 per user per month, billed yearly (minimum 10 users) Advanced: $18.75 per user per month, billed yearly (minimum 25 users)

Starting price: 

$6.00 per month

Free trial: 

Available

Free version: 

Not Available

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FileCloud Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for FileCloud

1 - 5 of 221 Reviews

User Profile

Sigurd

Verified reviewer

Accounting, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Excellent platform for customer file share and dataroom

PROS

We use it as a virtual dataroom. Very easy to setup access, implement MFA, use custom styling and logos.

CONS

Although FileCloud is not expensive, guest users can be a hidden cost.

Reasons for switching to FileCloud

Pricing

Peter

Real Estate, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed June 2021

Great cloud solution without giving up control.

PROS

I love that our files stay on our server, yet we are able to get the full functionality of cloud computing in a fairly simple setup. It works great across all the devices and platforms that we have; if I need to, I can pull up any file I want on my phone, tablet, or laptop without having to be on a specific network. And not only can I access the files, I can edit them on the fly and my colleagues see the changes almost instantly.

CONS

I would love to see an integrated way to securely send passwords to shared links.

Reason for choosing FileCloud

FileCloud let's use keep control of our files on our server and host our own cloud...problem solved.

Reasons for switching to FileCloud

With OneDrive we had to give up control of our files and put them in MS's cloud...it was nerve wracking to know our whole business was out there.

reto

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2021

Responsible for the INtegration of new products and for all system technical issues

In principle, a good product but as mentioned somewhat flawed.

PROS

Easy to use and quickly integrated.

CONS

The many little mistakes that sometimes make life harder for us. Search function which does not work properly. Data which is not properly backed up for whatever reason. New functions which are not really well thought out. Example DesktopEdit, data is locked but then not unlocked, etc.. The collaboration as in Sharepoint or other comparable products is missing here. Is a pity would enhance the product even more.

Reason for choosing FileCloud

Filecloud was the best choice in the area of SPLA and the architecture for several hosting customers

Reasons for switching to FileCloud

Kerio Workspace was unfortunately no longer developed for on premise use

Kurt

Civil Engineering, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed January 2022

Easy option for FTP

FileCloud serves all of our FTP needs with ease. Easy to setup, great support to get you started. Haven't had to contact support since.

PROS

Drag and drop works without a hitch, sharing files is easy, accounts and passwords are a snap.

CONS

What I liked least is one of the things I like best. The fact that it's web-based was great for me! Having to explain this to some of our internal users was what I liked least. :D

Reason for choosing FileCloud

FileCloud has an easier option for Terms of Service and was able to keep a nice audit trail.

Reasons for switching to FileCloud

We wanted to get rid of an old physical server that we were using for our FTP needs.

Anonymous

11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2020

Good product - as long as your file type is supported

PROS

The online tools make this so much more powerful than what we were using before (DropBox). Loved all the reporting and ability to really tighten all the permissions to a very granular level.

CONS

We ended up having issue when we updated our accounting software to the current version. They assured us that in the future it would be updated but it would take a few months. They gave us a complete and full refund and were super helpful as we had to transition back to our prior service.

Reason for choosing FileCloud

Cost.

Reasons for switching to FileCloud

DropBox is awful and has issues with a company our size.