Ekata Pro Insight

RATING:

4.75

(8)

About Ekata Pro Insight

Ekata Pro Insight is a cloud-based fraud prevention solution that uses machine learning and globally sourced data to help businesses quickly approve or deny financial transactions. It is suitable for fraud analysis teams in eCommerce, travel and hospitality, fintech, online lending, and other industries. Ekata Pro Insight provides tools to help teams make informed decisions while improving the customer experience. This solution includes various tools including robust analytics, direct workflow integrations, and comprehensive views for fraud analysis teams. With Ekata Pro Insight, teams can see results using multiple data metrics, such as confidence scores, key explainable signals, and match statutes. This solution also uses identity validation during merchant onbo...
Ekata Pro Insight identity review
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Ekata Pro Insight Reviews

Overall Rating

4.75

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Showing 8 reviews

User Profile

Derrick

Verified reviewer

Company size: 501-1,000 employees

Industry: Retail

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

August 2019

Product is amazing but its team at Ekata that shines even more

Pros

Ekata Pro Insight provides rich information for investigating fraud that is also available through their other products, such as Transaction and Identity Check API. Integration and testing of Ekata products in general is simple and straightforward.

Cons

Depending on the type of business, coverage of particular data fields can vary by international markets so strategies will need to evolve in terms of how the product is used.

Reasons for choosing Ekata Pro Insight

I've been even more impressed by the level of support, turnaround and response times, and partnership the team has provided in my current and previous companies. They are truly leaders in what they do.

Anonymous

Company size: 201-500 employees

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

August 2021

Enhanced and Efficient Customer Verification

Pros

The Ekata Deep Link Builder short cut is a feature that is highly valued among my team. The ease of deployment allows for quick and efficient manual review for our customers and their orders. The recently updated "Network Insights" function provides a more indepth look into the the customer's behavior and device traits, which are essential to my role.

Cons

Integration within my current daily tasks is efficient, but sometimes time consuming when I am needed to manually input the information into the Ekata blanks. I would like there to be a function that describes and provides a breakdown of the Risk Score provided as well.

Shanna

Company size: 1,001-5,000 employees

Industry: Security and Investigations

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

FUNCTIONALITY

5

July 2020

Usage Review

The services is beneficial to what we do and combines a few features into one so no need for that second third party service.

Pros

This product is generally easy to use. I do the email verification check which cuts down having to use a different tool to confirm email is valid.

Cons

If you do not have a first/last name for an address/email address don't have the system try to break the alias of the email out into a first/last name. Permit whitespaces would be nice. If you have a whitespace in an email address, it won't find the information, once the whitespace is removed it works.

Debra

Company size: 11-50 employees

Industry: Consumer Services

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

June 2020

My go to for Address verification

We use this software to assist us in getting our product delivered in the best most efficient manner.

Pros

Software is easy to use and precise results.

Cons

Nothing that I can think of. Some of the results are not always up to date.

Reasons for switching to Ekata Pro Insight

upgrade

Amber

Company size: 2-10 employees

Industry: Wholesale

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

July 2020

Easy to Use

Overall, it has been a great experience using Ekata!

Pros

The features are easy to use and understand.

Cons

The scoring for email addresses seems to be off sometimes.

MALINDA

Company size: 201-500 employees

Industry: Automotive

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

FUNCTIONALITY

4

July 2020

CREDIT CARD AUTHORIZATION SPECIALIST

WE USE THIS AS PART OF OUR FRAUD PROTECTION. WE USE EKATA DAILY AND I FIND IT INDISPENSABLE FOR WHAT WE DO.

Pros

IT IS EASY TO USE, AND THE INSIGHTS PAGE IS VERY HELPFUL!

Cons

WISH THERE WAS MORE INFORMATION FOR CANADA

Justine

Company size: 10,000+ employees

Industry: Apparel & Fashion

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

June 2020

Love this software

Pros

It is very easy to navigate and understand what you are seeing

Cons

I do not have any cons, this software is very useful and informative.

Terri

Company size: 51-200 employees

Industry: Sporting Goods

Time used: Less than 12 months

Review Source: Capterra 

EASE OF USE

5

FUNCTIONALITY

5

February 2021

Very Easy & Useful Program

Pros

I like that I can put in two addresses (billing & shipping) for the person I'm looking up. It makes it much quicker to verify information.

Cons

I haven't really found anything I'd consider a con at the present time.