TruNarrative

RATING:

1.0

(1)
Overview

About TruNarrative

TruNarrative is a cloud-based platform for fraud detection, identity verification, eKYC, AML compliance, and account monitoring. It is best suited for midsize to large banks and lenders looking to streamline digital transformation, but may also be scaled accordingly for start-ups. With real-time automated decisions, workflow capabilities, and dynamic risk-rating, TruNarrative is designed to help organizations with customer onboarding, transaction monitoring, account management, customer experience, fraud risk reduction, plus more. The platform uses shared insights and third-party data sources to automate complex decision-making. Additionally, to help organizations remain compliant, TrueNarrative includes tools for ID verification, eKYC and eKYB, AML monitoring, and a c...

TruNarrative Pricing

Contact TruNarrative for pricing details

Starting price: 

$15,000.00 

Free trial: 

Not Available

Free version: 

Not Available

TruNarrative Reviews

Overall Rating

1.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

1

Customer Support

0

Value for money

0

Functionality

1

Most Helpful Reviews for TruNarrative

1 Review

Alan

Banking, 1 employee

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

FUNCTIONALITY

1

Reviewed April 2024

Dreadful usability

Forced to use it by my bank, trying to verify my identity. I have worked in IT in customer support, marketing, business analysis and other roles for over 40 years and rarely come across so bad an "should be usable by anyone with zero training" product. I gave up, and switched to buy my financial product from another bank

PROS

Absolutely nothing. Frustrating, badly designed.

CONS

Everything! I could not find a single aspect I found easy to use.