Lightspeed Filter vs WatchGuard Firebox

RATING:

4.6

(36)

Lightspeed Filter has 36 reviews and a rating of 4.61 / 5 stars vs WatchGuard Firebox which has 277 reviews and a rating of 4.75 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (36)
4.8 (277)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 26, 2023
April 16, 2024
Pros/Cons
  • Pros

  • Lightspeed deployment was straighforward and supported the cariety of devices on our network. The filter is reliable and performance is very good.
  • I love how the software continues to have features and security added with each update.
  • Cons

  • When I try to run a report for a user that is getting blocked from something it lags way behind and the customer is waiting too long to get a URL unblocked because I can't see the block occuring.
  • Most of the pains we experienced earlier have been addressed in newer versions.
Read all user reviews
  • Pros

  • However, it is the customer service behind the product that really makes it worth the money. I can’t state strongly enough how great the team there is.
  • The expansive feature set at a very competitive price makes the Firebox a really attractive option. The ease of deployment and management is, I believe second to none.
  • Cons

  • Configuration is a bit difficult. An example of this is connecting to one of the four available ethernet connections.
  • I really don't have any cons for Watchguard other than it can be hard to configure all the features without their support team.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos