Showing 1-20 of 59 products
Samsara is a cloud-based fleet management solution that offers features such as GPS tracking, trailer tracking, dashboard camera, routing and dispatch, reefer monitoring and more. It is designed to help small and midsize fleet business... Read more
Recent recommendations: 44 recommendations
AUTOsist is a cloud-based fleet maintenance management solution for businesses of all sizes and types. Key features include maintenance tracking and reminders, inspection checklists, fuel tracking, records management and reporting. AUTOsist... Read more
Recent recommendations: 29 recommendations
ManagerPlus is a powerful fleet maintenance solution designed with its users in mind. ManagerPlus takes the guesswork out of maintaining vehicles with preventive maintenance scheduling, inventory management, and in-depth reporting... Read more
Recent recommendations: 24 recommendations
Dossier is a hybrid fleet maintenance solution that helps fleet owners and managers to manage business operations involved in maintaining a fleet. Key features include a central automated dashboard, predictive scheduling and maintenance... Read more
Recent recommendations: 22 recommendations
Mobiwork MWS is a suite of field service solutions that features GPS tracking, inventory management, billing and invoicing, work order management, electronic forms, scheduling and dispatch and contact management. It offers cloud-based... Read more
Recent recommendations: 19 recommendations
The highly flexible eMaint Computerized Maintenance Management System (CMMS) software adapts to a wide variety of industry needs, including fleet maintenance and management. The system enables users to capture, track, and analyze critical... Read more
Recent recommendations: 16 recommendations
Fullbay is a cloud-based application that supports and manages automobile repair shop businesses that deal with heavy-duty vehicles. The app allows technicians, customers and managers to stay involved throughout the repair process,... Read more
Recent recommendations: 15 recommendations
Quick Base is a cloud-based Fleet Management solution designed to help fleet teams lower total cost, increase availability and service, while keeping employees safe. With Quick Base's low-code application development, companies can... Read more
Recent recommendations: 11 recommendations
PTM-Vision is a trucking solution that helps enterprises streamline operations related to inventory management, point of sale transactions, scheduling, invoicing and more. The preventative maintenance system enables truck shop owners... Read more
Recent recommendations: 10 recommendations
FleetLocate by Spireon, is a GPS-based fleet tracking software that provides actionable business intelligence with real-time monitoring of assets and workforces to enable timely, informed decisions that allow you to optimize resources,... Read more
Recent recommendations: 4 recommendations
IntelliShift, a division of VTS, is disrupting multi-use fleet management with a next-generation unified platform. IntelliShift provides an end-to-end cloud-based solution tailored to each customer's operational goals. Solutions include... Read more
Recent recommendations: 2 recommendations
Satrack is a fleet management solution for businesses of all sizes. It enables users a full 360-degree view of the fleet’s daily operations with real-time data on fleet metrics such as vehicle health, driver behavior, and fuel consumption,... Read more
Recent recommendations: 2 recommendations
Teletrac Navman provides a cloud-based fleet management platform designed to help businesses capture fleet performance data including driver safety analytics, location tracking, job management, vehicle maintenance and compliance within... Read more
Recent recommendations: 1 recommendations
Quartix is a cloud-based fleet management solution that caters to businesses across industries such as building and construction, trades and field services, transportation, security, distribution and more. Key features include real-time... Read more
Recent recommendations: 1 recommendations
Locus Dispatcher is a fleet management solution that caters to midsize and large businesses across various industries such as e-commerce, 3PL, home services and retail. Features include dispatch management, driver management, maintenance... Read more
High Point GPS Tracking and Dispatch is a web-based solution designed to help companies coordinate and track their fleet of vehicles in real-time. Each vehicle is installed with a tracking device with a constant satellite and cellular... Read more
Whip Around is a cloud-based fleet management system which assists transport, logistics and delivery firms with fleet inspection, team management and DOT audits. Its key features include GPS tracking, data import, alerts and reporting. Whip... Read more
Recent recommendations: 17 recommendations
Verizon Connect Reveal is a cloud-based electronic logging device (ELD) and fleet management platform that provides GPS fleet tracking to help businesses gain a 360 overview of all fleet management operations. High-resolution maps... Read more
Recent recommendations: 12 recommendations
Verizon Connect provides fleet management solutions for government agencies and enterprise organizations. The Networkfleet platform is a GPS vehicle tracking system that offers reporting, vehicle diagnostics, fleet maps, and a fuel... Read more
eMaint, a Fluke company, is a computerized maintenance management software (CMMS) solution that assists thousands of businesses worldwide to manage enterprise assets, streamline workflows, track inventory and schedule preventive and... Read more
In the U.S., a fire department responds to a fire incident every 24 seconds.
With so many incidents to cater to, fire departments need to enhance their operational efficiency by improving incident and fleet management capabilities. If your fire department relies on clunky spreadsheets and manual data entry, you're hurting your ability to respond in a timely, efficient manner—and save lives.
Fire department software can help your fire station improve overall operational efficiency by automating core tasks such as incident, fleet, and personnel management.
In this guide, we'll cover:
What is fire department software?
Fire department software is designed to help fire stations manage operations, personnel, equipment, and inventory. These tools help fire departments automate manual tasks such as record keeping and dispatch management, helping them respond to emergencies much more efficiently.
An example of a personnel management dashboard in fire department software (Source)
Common features of fire department software
Most fire department software products have common features, which can make it difficult to narrow your search and find a specific tool that meets the unique operational needs of your fire department.
Whatever product you pick, be sure it includes these most common fire department software features:
|Incident management||Records all fire-related incidents reported by the public and escalates situations to the fire department nearest the incident location.|
|Fleet management||Helps fire departments manage their fleet of firetrucks and emergency vehicles, including maintenance, mileage, locations, and department allocation.|
|Personnel management||Tracks personnel schedules, availability, and performance.|
|GPS tracking||Tracks the location of firetrucks and other emergency vehicles to coordinate operations from a central control room.|
|Dashboard||Centralized view to capture and track how all GDPR sensitive data is classified, labeled, protected, used, and stored.|
|Inventory management||Helps fire departments manage equipment such as extinguishers, fire hoses, and helmets to ensure all equipment is accounted for and available for incident response.|
|Scheduling||Schedule vehicle maintenance, equipment repair, and internal and external training for employees and the public.|
What type of buyer are you?
Fire departments vary in size and type depending on the density and requirements of the population where they are based.
Larger cities, for example, require more personnel, equipment, and vehicles than smaller towns. Airports, on the other hand, often employ private fire departments to handle emergency incidents.
Before you invest in fire department software, make sure you identify what type of buyer you are and what unique operational requirements you need your software to meet.
- Nonprofit fire departments: Also known as volunteer fire departments, nonprofit fire departments are often based in remote towns and smaller communities. Due to their distance from larger cities, local residents often create a dedicated team of volunteers to respond to emergency incidents on short notice. These nonprofit fire departments should look for free software that can integrate with fundraising tools to keep operational costs down.
- Small fire departments: Fire departments with fewer than 100 personnel and a small fleet of vehicles fall within this category. Often located in small cities or towns with a small population density, fire departments in this group require the core common features of fire department software such as incident, fleet, and personnel management.
- Midsize fire departments: These fire departments have between 100 and 500 personnel and are often located in larger suburbs close to metropolitan areas. Since these fire departments have more staff than the two smaller categories, they often require core features as well as optional features such as scheduling and inventory management.
- Large fire departments: Fire departments located within metropolitan areas and large cities often have over 500 staff members and a plethora of firetrucks and emergency vehicles. Since they are located in densely populated areas, these departments often have multiple stations spread throughout a city and require a fully featured software suite to cater to their increased operational requirements.
Benefits and potential issues
No matter which category you fall in, it's important to understand the benefits of fire station software. These tools provide the following benefits (among others):
- Faster response time to dispatch fire personnel: Once an incident is reported, the nearest station is notified through the software's incident management feature, and firefighters are dispatched quickly.
- Increased operational efficiency: Fire department software often offers a dashboard that highlights key performance indicators (KPIs), such as equipment inventory, fleet information, and incident location. By reviewing KPIs in one location, fire department managers can optimize the operational efficiency of their fire stations.
- Increased training and awareness of fire hazards: Most fire department software integrates with learning management systems, letting users create courses and training material to help new personnel understand fire hazards and safety measures.
When investing in fire department software, here are some considerations to keep in mind to make the most of your purchase:
- Pricing: Fire department software is available in various pricing options based on included features. These options are often divided into three plans: basic, intermediate, and advanced. If you are purchasing software for the first time, start with the basic plan to assess if it meets your requirements before upgrading.
- Third-party integration: Integrating fire department software with other tools increases the functionality of your current system(s) without making additional purchases. For example, if you already have a fleet management solution to manage firetrucks and are looking for fire department software to manage operations, make sure that the tools integrate with each other before making your purchase.
- Mobile apps: Since fire station employees spend most of their time in the field responding to incidents, a mobile app can help them stay synchronized and in contact with their station. Determine whether mobile app functionality would benefit your station and your employees, and look for fire department software that offers a mobile app.
Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication.