Deliverect
About Deliverect
Deliverect Pricing
Deliverect is available across 4 pricing tiers, details of which are outlined below – Starter – For up to 350 orders per month - €69 Medium – For up to 750 orders per month - €99 Large – For up to 1500 orders per month - €166 Enterprise – For more than 1500 orders per month - Please contact Deliverect directly for further details.
Starting price:
€69.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Deliverect
1 - 9 of 9 Reviews
Juan
Food & Beverages, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
A great partner in the restaurant industry
We're very satisfied with Deliverect, they've become what a service provider should be, a seamless cog in your machine that you forget you're paying (for the good)
PROSEverything from the communication with their team, support, setup happened the way one would expect. It was all painless and smooth, and I'm very happy with the way they work and support our business.
CONSThe syncing of the menus and management of them are, to be honest, the only nuisance. And it's a minor one, at least for us.
Farasat
Hospitality, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed September 2023
Great Product Overall!
Ease of setup & usage, great support at the beginning
CONSNot every aggregator is integrated! It becomes easy if all integrations flow through one system
Reason for choosing Deliverect
Better product!
Simon
Food & Beverages, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed June 2023
Cheat you money don’t let you cancel
It was a nightmare. The money they cheated me wasn’t that much but it was really tried to deal with these people. They never care what their customers struggle but they only want you to sign the contract so they can keep charging you and not letting you to cancel it. I don’t know why this company can exist. If I do business like this, my store won’t last longer than a month. You can’t charge your customers without telling them and without their authorization!
PROSNothing! Their platform has too many problems.
CONSExtremely poor customer service.They like to ask you to “chat” with them but they reply only when they feel like to. When you come back they would just say “since you haven’t hear back from you we have to close this section” It takes forever if you need help and they are not really helping at all.Their platform has a lot of bugs. Didn’t work well with my POS and delivery platforms. Menus has wrong prices on delivery platforms but they couldn’t fix it! They didn’t care at all but when you want to cancel it! Sorry, you cannot cancel it even your contract is over. Cuz the automatically renew it without asking your permission and they won’t let you cancel and and won’t refund! You also can’t view your bills/invoice on the portal for the charges they made.
Reason for choosing Deliverect
It was one of the providers on my POS’s marketplace
Pawel
Restaurants, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2022
Good For Multi Unit Operation
I think it is a bit overpriced....
PROSEasy way to manage multi units delivery operations.
CONSHard to integrate with some of the till systems. Support team not very helpful in making the integration.
Jochen
Restaurants, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
A time saver and unvaluable for our food delivery operations
It's really a game changer. It offers seamless integrations with delivery platforms and our point-of-sales system. We can easily build menus for multiple locations and multiple platforms and adjust with one push of a button.
CONSIt is a powerful tool and can be a bit intimidating at the beginning.
Mark
Restaurants, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed June 2023
Onboarding Disaster
None, I am not even able to get myself onboarded.
CONSNever paid $1200 for a service and I have to onboard myself and actively hunt down help and have account rep provide zero customer service. Over a month of waiting, and I am still waiting to be onboarded.
Reason for choosing Deliverect
My Sales guy was very nice and I needed the service.
Clifford
Education Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed June 2023
Not suitable for non-tech people. Terrible experience 6 months in.
If you have no tech experience or do not have access to one then don't sign up. If you do sign up, be prepared for a terrible onboarding experience that will cost you money in lost orders. Also if you do sign up, be careful with them installing apps on your website. They rendered ours useless by installing a banner which blocked our header and they cannot or do not know how to rectify it.
PROSStreams multiple platforms into one. Response from support is instant. You will be on first name terms with support real quick as they will be on your speed dial because often times things don't work as expected.
CONSDoesn't work seamlessly. Onboarding is a technical nightmare. 6 months in and it is still not working seamlessly. Deliverect installed a banner which completely blocks my websites header rendering it useless since all the functions are on the header. They have said it's a known issues and have left it be. Onboarding costed me lots of money from lost orders due to the poor and slow onboarding.
Reason for choosing Deliverect
Poor judgent
Kamilla
Food & Beverages, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2023
Unfulfilled Promises and Unprofessionalism
Overall, this software company failed to deliver on their promises and provided an unsatisfactory experience. It is recommended to steer clear and find a more reliable and professional solution for your restaurant.
PROSThe only positive aspect of this company was their initial promise to integrate all of the restaurant's food platforms and websites into their software.
CONSThe integration process was flawed and caused more harm than good, resulting in missing products and corrupted information on the website.The onboarding team was unprofessional and lacked the necessary knowledge to properly assist the restaurant.When issues were brought to their attention, they stopped responding to emails and refused to refund the money.The company showed a disregard for customer satisfaction and was unable to fulfill their promises.
Sujin
Food & Beverages, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2023
Deliverect Review
So far very good and smooth operations
PROSMenu managing and reports are better and easy for the day today operation s.
CONSMenu managing and reports are better and easy for the day today operation s.