ClassJuggler vs mHelpDesk

RATING:

4.5

(179)

ClassJuggler has 179 reviews and a rating of 4.45 / 5 stars vs mHelpDesk which has 818 reviews and a rating of 4.3 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (179)
4.3 (818)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
October 13, 2022
April 9, 2024
Pros/Cons
  • Pros

  • This company is great! their customer service is amazing and they make it really easy to keep up with payments and stay in touch with parents.
  • The customer service is very good and the price is very reasonable comparing to all the market competition. Customer portal is quite clear and professional looking.
  • Cons

  • Using two systems has created some confusion in communicating with our clients about what they owe and that confusion has created some frustration for our customers.
Read all user reviews
  • Pros

  • Clean design, simple setup. This was our first step in taking the business from paper to a software with mobile capabilities.
  • It is very user friendly and the customer support has been very good.
  • Cons

  • It failed to do so & it completely altered our inventory, leaving our staff unable to invoice for over a week.
  • Customer Service is terrible. Every time we have an issue, they say they will take care of it and then something else goes wrong.
Read all user reviews
Pricing Range
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$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos