Vonigo
About Vonigo
Vonigo Pricing
Starter: $98 per user/month Professional: $119 per user/month Premium: $139 per user/month
Starting price:
$98.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Vonigo
1 - 5 of 74 Reviews
Zach
Transportation/Trucking/Railroad, 11 - 50 employees
Used less than 2 years
OVERALL RATING:
4
Reviewed December 2021
Easy to Use System
Samuel
Consumer Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Customizable Software
With Vonigo, we were able to resolve multiple automation issues we've had with other crm's. One example is we are able to send an automated payment link to customers repeatedly until they pay. The have a more robust call center feature that has helped us record customer service reps performance.
PROSI love the support staff. They actually respond to you and answer your calls and emails unlike many of the CRM's out there. We've used 4 other CRMs. The ability to automate invoicing, estimate follow ups, via email and text messaging. They were able to customize the software work well with our business. There were actually things they challenged us to change in order to be more effecient. If you don't like change, don't buy this software:)
CONSIt took a while to understand the ins and outs due to the amount of features they have as well as being different in layout from previous software. The email automation set up isn't as intuitive as we would like. You need to know a little bit of coding which they can guide you.
Reason for choosing Vonigo
Customer Service, More Features.
Loraine
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2018
Overall, the software has a lot of good features & can hold a lot of information, very customizable.
I like all of the information that can be retained for each client, and you can search by almost any piece of information. I like the mapping features which really help when inputting an address, you can check immediately if you know the cross streets to be sure you have the right place. I like many of the features of the software, but those would have to be my two favorites.
CONSI am not thrilled with the reports that can be generated, but that may be a training issue on my part? I only want certain information when I pull up a report, and the reports on the list are a little too broad. Plus, the report will disappear by the next day. I would like it to remain on my desktop until I'm done with it so I don't have to pull up another.
Reed
Non-Profit Organization Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2018
Apparent was not made for Habitat - not far from it but enough that it is difficult sometimes
easy to implement - Team in Support has become essential really helps.
PROSBrowser Based, colors, easy to move donations around thus rescheduling is not a difficult task to learn and to teach others
CONSdifficult sometimes - cannot program our self to minor degrees always have to go to support. Things like changing roles Example we have an attribute "Stephanie Vandergrift" which is still being attached out bound communications - its been 2 years....should be able to rename users our selves
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Continues to work for a nationwide business.
The support team is always accessible and can speak with a real person most times of the day for any issues we had. It also helped manage and pull sales, profit, booking reports from all our franchisee units across the country. It also provided us with a booking/calendar integration system for customers to book slots only when our mobile service vans were available. It also allowed us to create promo codes on-the-fly to be used on our website immediately after creation. The list of features goes on, but we are continuing to use their service everyday.
CONSIt is pricey, and there are some bugs that have caused us to lose sales, however, all issues were eventually remedied after escalation to a manager.
Reason for choosing Vonigo
It was a Canadian company, and we like to support local.