Bravo vs Playbooks

RATING:

4.9

(54)

Bravo has 54 reviews and a rating of 4.94 / 5 stars vs Playbooks which has 35 reviews and a rating of 3.54 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (54)
3.5 (35)
Ease-of-Use
5 / 5
4 / 5
Value for Money
5 / 5
3.5 / 5
Customer Support
5 / 5
3.5 / 5
Functionality
5 / 5
3.5 / 5
Last Review Written
February 23, 2024
April 20, 2022
Pros/Cons
  • Pros

  • The User interface is very excellent and very easy to use without any difficulties.
  • It is the best and economical solution for recording customer testimonials. Now, we can ask any customer to record testimonials for us but simply sending a weblink.
  • Cons

  • I also don't like that I don't have a desktop app yet.
  • There is no negative feedback that I've about BRAVO. It is the first custom solution that we found reliable and beneficial for our company.
Read all user reviews
  • Pros

  • The ability to communicate in many ways, change the pace, set automatic commands, and integrate with a CRM tool.
  • I enjoyed how quickly this organization added features to their Playbooks product. They make it easy to reach out with suggestions of how they can do better.
  • Cons

  • I could go on in paragraphs to describe how terribly they've been handling our issues over the last year.
  • In my role I have metrics to hit using ISDC, and when i'm unable to do that because of functionality problems it is frustrating.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos