HousecallPro has helped us take our business to the next level and makes dispatching, estimating, and bookkeeping much easier. I've used other competitive products in the past, but nothing has come close to the features of HousecallPro.

Price list flexibility, automated emails, estimate approvals and invoicing, and dispatching to make sure everyone's on the same page.

The automated emails should absolutely be tied to job tags, but because they're tied to customer tags, we have to add and remove them vigilantly if we have repeat customers with multiple properties or different service needs. I wish the estimate approval process was more of an eSignature process as opposed to any party just clicking a button.

Housecall Pro is a user-friendly software platform that offers a variety of features to help service-based businesses streamline their operations. With its scheduling and dispatching tools, customer management features, and payment processing capabilities, Housecall Pro offers a comprehensive solution for improving efficiency and customer satisfaction. Its automation features, such as appointment reminders and follow-up emails, can help reduce no-shows and increase customer engagement. Although the pricing may be high for some businesses, Housecall Pro's flexible APIs, scalable architecture, and advanced security features make it a reliable and customizable solution for businesses of all sizes. Overall, Housecall Pro provides valuable tools for service-based businesses looking to improve their operations and grow their customer base.

As a software engineer, some of the aspects of Housecall Pro that I appreciate include its scalable architecture, flexible APIs, and advanced security features. The platform is built on modern technology stacks, such as React and Node.js, which allows for quick development and deployment of new features. Its open API architecture also enables easy integration with third-party applications and services, providing businesses with a wide range of options for customization and automation. Additionally, Housecall Pro's security features, such as SSL encryption and PCI compliance, help protect sensitive data and ensure regulatory compliance. Overall, Housecall Pro provides a solid and reliable foundation for service-based businesses to build their operations on.

I have found that the pricing can be a bit high for some businesses, especially if they are just starting out or have a limited budget. Additionally, while Housecall Pro offers many customizable features, some users have reported difficulty in customizing certain aspects of the software to their specific needs. Finally, while the mobile app is generally reliable, some users have experienced occasional slow loading times.

I really want to like the app as it is quite smooth genrally speaking, however a lot of basic features are missing and there has been a lot of growing pain issues like price breakdown being off for a while, or the first day using it their servers had issues and I was unable to complete an invoice etc.

I enjoy how smooth the app is to use genrally-for tier pricing this app is almost exclusively designed for that feature.-billing and pricing can be quite convenient-app has some professional features.

-the app promised a tap reader option and lower cc rates, that was false advertising outside of us-the app is very incomplete, for example there's no way to have estimates display a time limit like good for 30 days etc.-there is also no way to enter a job description on a job by job basis which is a bit frustrating, only way to do it is modify service descriptions everytime.-the picture message feature sounded cool when I signed up however I quickly learned it only works on imessage which is really poor design, service titan worked on anything.-it has been quiet difficult to express certain terms for certain situations because setup is a blanket thing so if you offered similar services that will work but if your offering multiple trades it will be clunky.

I experience is once I got a call from my service, Even I have low connection from my data signal, I can clearly get audio call and can access the apps i needed

I like the most is you can access any apps or application interface and you can access this in real time , you can also use your mobile phone

as of now I don't have any suggest to this application this is convenient for me to use

Housecall Pro has been great overall. There are many options for add on features, if needed. The program itself has plenty of features for a small business.

One of the best features is the activity feed for each job/estimate. You can scroll through the history and see who made what changes and it is time stamped as well. This has been very helpful for our team.

When an estimate is sent via email, there is no option to be notified if the email did not go through. The only way to check is to go to each estimate individually and see if the email went through. This can be tedious and timely.