Thanks Cathy, after trying a number of other options it's great to hear Payaca is working so well. Your feedback has been fantastic and we've been able to make a number of improvements to make getting started easier since you joined. Thanks again! Matt (CEO at Payaca)

Replied July 2023

Hi Andrew, Thank you for your review. Customer feedback is invaluable to us so we always appreciate your input. We've got plenty on the way we'll be able to show you soon! We will be adding the ability to take staged payments, plus other integrations beyond Stripe so look out for that in future updates. We look forward to seeing you at the end of the month, it'll be good to finally meet in person! Best regards, Michael

Replied September 2021

Thank you Tom, we're happy to hear how Payaca is having a positive impact on your business. There are new updates coming to the mobile app soon that we are sure you will enjoy

Replied January 2024

Hi Chris, Our overall experience has been fantastic with you too! It's been really great to have you onboard from the very early days. There's a lot of great feedback you've given us over time, plus putting our name out there for others is always appreciated! You've made some of my points for me; increasing quote conversion rates with the professional looking quotes, the ease of creating and sending a quote, integration with existing software and many more features are all a core part of the experience that we're delighted work for you and so many others. A satisfaction note is included on 0% finance jobs, though we could look at including it for all jobs potentially. Your feedback is always welcome Chris, thank you for the time you've given us in helping to shape the product and we look forward to working with you in the future too! Best regards, Michael

Replied October 2021

Hi Mark, I can tell you honestly the whole team are delighted to see your response! The message we always try to get across is not only is it easy to use for you as a business, but crucially it's very accessible for your customers too. It's been good to receive your feedback over the time you've been with us and we are implementing a whole lot more that should make life even easier. It's been great working closely with you over the last 12+ months and we look forward to working with you to make the system even better. Best regards, Michael

Replied October 2021

Hi Jack, Thank you for your very positive words We're very glad to hear you find the software easy to use, that's always one of our top priorities. We're also glad you like the quote designs, from the feedback we often receive, your customers do too! With regards to items, for the most part users like that it saves the items for future use. We'll take a look at your individual situation and see what we can do! Thank you for joining us and we look forward to bringing you even more value for money in the near future. Best regards, Michael

Replied October 2021

Hi Callum, Thank you for your really positive feedback. It's great that you find it easy to use, that is always one of our main priorities when designing new features for the system, some of which you will be seeing very soon! Thank you for your kind words on the support as well. We aim to ensure Payaca has that personal touch, we know what it is like to talk to a bot and not get the answer you are looking for, believe me! We understand what you mean about the finance aspect, we need to do that to stay compliant with the regulations, though when you get the 0% finance going you will be able to make it much more personal! Thank you for joining us, we are glad that you are very happy with us and I'm sure you'll be even happier with the updates we have coming up. We'll be in touch to show you a preview of what's to come! Best, Michael

Replied September 2021

Hello Ben, Thank you for your kind words I'll be sure to let them know how happy you were with their response! We're very glad you find the interactive quotes so useful. They are one of the features we are most proud of. We've made some significant improvements recently which make them even more efficient to send and we'll continue to bring you even more great time-saving features in the near future. Thank you for joining us in our early stages and we look forward to seeing you grow your business too. Best regards, Lauren

Replied September 2021

Hi Paul, Thank you for your great feedback. As you are one of our most active users it's great to see such positive words. We're glad you find it easy to use and we always keep that in mind when bringing out new features. We appreciate your point about the new layout. Our intention is always to keep it simple as possible whilst having an increased amount of functionality. We have released an optional beta of our newest feature so you can choose how and when to use it. We'll be sure to be in touch for your feedback for any potential future layout improvements! We are always available to speak to, we'll be sure to catch up soon but if there is anything we can further assist you with, please let us know. Best regards, Michael

Replied September 2021

Hi Scott Many thanks for this, our team were thrilled to read about the great feedback you've received from your customers. So much more to come and we look forward to supporting your business for many years to come. Thanks, Matt CEO & Founder

Replied July 2023

Hi Edward, Thank you for your very positive response. Its always great to hear that not only are you getting great use out of the software but also that you have been receiving positive feedback from your customers as well! You absolutely can get that notification! If you are on the app, head to 'more' then 'notification settings' and you'll see you can enable that feature. I think there was a feature suggestion you wanted to talk to us about, if you can recall that, please get in touch to see how we can help. Thank you for joining us and we look forward to continuing to work with you. Best regards, Michael

Replied September 2021

Hi Patrick, Thank you for your positive feedback Its been great having you onboard and we look forward to bringing you more value for your money. Have a look to see the new Beta we just launched, this will be the first of many! Look forward to catching up soon. Best, Michael

Replied September 2021

Hi Gareth, Thank you for taking the time to give us some really positive feedback! You are exactly right, there are plenty of updates coming soon which we are sure you'll be thrilled with. We'll make sure that 'Features & Functionality' gets a 5-star rating soon enough! I've got a call scheduled for you soon to catch-up, though as you know, if there is anything you'd like to speak to us about in the meantime, you know where we are. Thank you for joining us and we look forward to continue working with you! Best, Michael

Replied September 2021

Hi Harry, Thank you for your feedback. We're glad that you find our software easy to use, that is one of our core aims. Everything we do is designed to provide you with as much functionality as possible whilst maintaining that ease of use that you mentioned. We are constantly adding new features to the app and have some pretty major updates on the way, I can give you a preview of a few of the features we are working on through a call and would welcome your feedback. Thank you for choosing to join us and we look forward to continuing to work with you! Best, Michael P.S. You are able to edit a job without the need to duplicate with one of our most recent updates. I can give you a call and we can go through that together!

Replied September 2021