All MapBusinessOnline Reviews
1-25 of 177 Reviews
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Elwin
11 - 50 employees
Used more than 2 years
OVERALL RATING:
4
Reviewed January 2022
East to use and easy integration
Russell
Verified reviewer
Wholesale, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2018
Incredible value!
viewing customer geography,,,,mapping leads.
PROSJust seems to always have a way of doing what you want. From mapping to directing sales teams in the field with guidance, this tool provides fundamental functionality. The data exporting was a added utility that is used heavily to support analytics.
CONSHard to say....a little attention must be paid to layers and the overlay of them. Would be nice if there was an intermediate subscription level to supply a few more functions to sales reps with whom maps are shared.
Vendor Response
Thank you for taking the time to review Map Business Online, Russell
Replied February 2018
Anonymous
501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Maps Bussiness is helpful.
I use the software daily. It help me to find the better time to travel and it gives me information of public transportation, for that reasons the software help me to increase my productivity.
PROSMaps Business is a helpful software because it help to us to identify the better time to travel and shows to us the traffic rules, this is important when you want to increase your productivity reducing the traveling time. There are multiple features in this software such to the help tp find parking to user. With the voice application you can speak while your are driving that is very important for your safety.
CONSThis software is excellent in general. The only thing is you are unenable to use when you dont have internet on your phone. Another thing is the software does not alert you about ongoing construction or restrictions on the roads.
Vendor Response
Thanks for this great review, whoever you are! Geoff Ives
Replied November 2018
Marisol
Hospital & Health Care, 1,001-5,000 employees
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2021
04/15/21
Depending on my needs, mostly good. If I have to use the functions I listed on the Cons, it could sometimes be disappointing
PROSThe product is easy to use, and I like the ease of pulling demographics, etc.
CONSI don't like: 1) the fact that I often have to rearrange the callout's orientation in order to avoid overlapping and or covering other data when I close and reopen the map. 2) The map only keeps one rout on the map. I have often needed to present two or three routes to a location, but unfortunately I need to draw the others manually. 3) The software does not add demographic data for Zip Codes and Territories. I know I could copy and export, but I would appreciate an option to "add to map" as we have with the Drawing Tools area.
Vendor Response
Marisol, Thank you for reviewing MapBusinessOnline. Regarding your Con points: 1. I would suggest you make sure to save the map after reorienting callout orientation. 2. MBO provides 1 route at a time by design. For multi-routes per map consider a product like Route Smart ( much more expensive though). 3. Demographic Data is available for all territories and jurisdictions - Use the Summary option upon selection or the Data Window view to add demographic data to your analysis. Feel free to request a web demo or search our blog for more details on any of these features. Thank you, Geoff Ives
Replied April 2021
Shane
Verified reviewer
Construction, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
Pretty easy to use once you've played around a bit. Support has been world class!
Determining addressable market size in each state and county.
PROSOnce you learn the software, it's really quite easy to work in. When I've had issues, the customer support I've received has been unbelievably strong.
CONSPrinting function could use some upgrading. Prints map view of individual state very small, and no way to add any data sets to the view.
Vendor Response
Shane, Thank you for your review. I'm not sure I understand your statement on State Views. Be sure to run this by Jason if you haven't. I know for large states like Texas showing all counties can be a challenge for online mapping. I want to make sure you are aware of how to append labeling with your data. Geoff Ives
Replied May 2018
Cliff
Verified reviewer
Financial Services, 10,000+ employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2018
Map Business Online Review
Like the software and have spoken to customer service folks - very easy to deal with and responsive.
PROSEase to load data into map Mapping options Ability to customize icons easlily
CONSSometimes difficult to find map options from menu Not intuitive to navigate around map
Vendor Response
Cliff, Thank you for your honest review. As you use MBO and get used to the Master Toolbar tools and navigation please be sure to provide feedback on what you think may be missing. Use the contact button to make suggestions. We track all user requests. Geoff Ives
Replied August 2018
Anonymous
201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2018
Map Business Online shows the sale of products in an interesting way
Map Business Online is a functional and advanced tool. This software imports data from Dynamics CRM so this is a very useful software in my company.
PROSThe Business Online map is great because it has all the features we need. This solution is accurate and easy to use. Works great for creating routes and maps. This solution allows to save addresses on the map Very good technical support, always helpful.
CONSGenerally, using Map Business Online software is easy, but in my opinion, navigating the map isn't intuitive.
Vendor Response
Thank you for your review of Map Business Online. Geoff
Replied November 2018
Elwin
Verified reviewer
Consumer Goods, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2018
Great basic mapping software. Easy to import or export data.
The program was very easy to learn. When I first started it only took me about five minutes to learn the basics of exporting addresses and exporting territories.
CONSWhile the basic tasks were easy to learn, I had trouble with the more complicated tasks even with the online instructions.
Vendor Response
Elwin, Thank you for your review. We'll continue to try to make our online help easier to follow. Geoff Ives
Replied May 2018
Anonymous
201-500 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
It does what we need it to do
We can easily create location maps and it is helpful for routing sales territories
PROSYou can upload a list of zip codes, set a mileage perimeter, and see the territories on the map right away.
CONSSeveral of the functions are hard to figure out when you first start using the software. Some are learned after lots of trial and error.
Anonymous
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Powerful functionality for service based business
I run a small biz where we travel alot. This helps me communicate with team members about zip codes -- as pay rates vary by location. It's super powerful--lots of integrations, huge help sections, lots of integrations.
CONSLike all powerful software, it takes awhile to figure it out. There's a lot of stuff you can do here so don't expect it get it overnight. There are plenty of help sections and consulting available if you need it.
Vendor Response
Thank you for you kind review. Geoff Ives
Replied June 2018
Philisa
Verified reviewer
Telecommunications, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Great map software out there
I gave it 10 out of 10 because it is the best and I like the fact that we can know which area has most sales for us
CONSI like it that it has street data too,this is the best software for any business to have
Vendor Response
Philisa, Thank you for taking the time to review Map Business Online. Geoff Ives
Replied August 2018
Andy
Publishing, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
We've tried the REST now we are using the BEST.
After searching and trying other mapping programs for our delivery operations team and finding that we just couldn't get all the features that we required we finally found Map Business Online. Not only did it have all the features we needed including Longitude/Latitude and optimizing delivery routes but provided us tons of other bells and whistles. MBO proved to be a superb tool for our operations team to create routes and territories with the click of a few buttons but also allowed our reporting team to make beautiful maps that helped our executive team visualize the story the data was telling. We are using this for the 2nd year in a row and will be renewing when it is time again. We pride ourselves at offering cutting edge applications to our millions of readers and subscribers worldwide and love the MBO helps us stay ahead of the technology curve by continuing to update their product and features. The addition of MBO for the desktop was a great addition and only helps make using the product even easier. To the staff at MBO---Keep up the great work!
PROSMBO desktop, route optimization, ease of use.
CONSLimits on how many stops you can have on any one route.
Vendor Response
Thanks Andy. Those are very kind words and we greatly appreciate them. Geoff
Replied December 2016
Marie
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed May 2015
Low cost - easy to learn and share - brings CRM data "alive"
I tested 10 other sales mapping options before I found, and fell in love with, MBO. Our B-to-B telemarketing sales staff now has access to the geographic and demographic features of over 600,000 small business leads that I plotted across 50 separate state maps. (If the geocoding limit per map could be increased to 750,000 - hint, hint - I'd only need one map!) I added a Goggle street view link to the callout box and tons of business statistics to the data window so the sales staff can easily research their leads, and really 'see' who they're talking to. Also, businesses in our existing customers' territories are blocked out, making it clear who NOT to call. It's so easy to share all 50 maps with both our on-site and off-site telemarketing staff. I simply created a free WIX website containing 50 state links, and gave the name of that website to our salespeople (for security, the website is not published on the web). The changes I make to the maps almost daily are automatically updated at the WIX link. And all this functionality for the single-user MBO price!!! Overall, MBO is a brilliant, extremely intuitive, highly functional, and very affordable tool that gives our sales staff insight into who and where the best prospects are. It's helped our company tremendously in visualizing and achieving its potential. My only complaint is that navigation around the map (zooming and dragging) is a little jerky and awkward. Even when I use the helpful preset zoom stops, it takes a while to recenter the map at a new location and/or zoom level. I'd also like to see automatic dialing software integrated into the maps. If MBO could do that, it would make a complete package for B-to-B telemarketing companies.
Charles
Insurance, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
A easy to use mapping software
For us we use it to see what areas are hot on the map and what zip codes are grouped together.
PROSThe ability to add by zip code. In our business, we judge by demographics on what areas to promote to.
CONSSo far the only thing missing was the ability to upload a spreadsheet of data to see it at once.
Vendor Response
Charles, Thank you for your business mapping software review. I will note importing location-based spreasheets is a basic function of the product. Please click on the Dataset button on the Master Toolbar. Geoff Ives President
Replied December 2021
Linzee
Used free trial
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed December 2014
Love Map Business Online!!
Much like the title of my review, I love Map business online. The interface is very user friendly and I have gotten so much out of the software in many cases. Saying that, I think it needs to become available in other browsers because I can't stand Internet Explorer. Also, I used to be able to log in and access my saved maps immediately without having to create a new map first. Lastly, sometimes when I zoom in and out, some of the data gets moved outside of the map. Overall, this is the best mapping software on the market as far as I am concerned. The ease of being able to access this from anywhere is a major plus, not to mention all of the capabilities that exist within the program. Individuals throughout my company have come to me and asked how I make my maps because they are so perfect. I love that I can create a territory without anything else in the background. Finally, I have dealt with customer service and they are very willing and able to assist. Thank you Map business online!
Vendor Response
Linzee, Thank you for your thoughtful review. Try MBO with Firefox, Google Chrome, or Safari as an alternative to I.E. People use it in all the browsers. Regarding saved maps, nothings changed so perhaps we should conduct a web demo and go over your approach. MBO
Replied December 2014
Victoria
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2016
I like MBO
Cool product! Large map print feature is incredible! I'm glad to use Map Business Online every day.
Richard
Transportation/Trucking/Railroad, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2021
The power to see it!
Overall the value of the product and out put is really solid. Glad we acquired the tool and the licenses! Has allowed us to manage considerable data in a planned and organized way.
PROSAllows the business to see things that otherwise would just be data!
CONS-The tool needs to allow for showing multiple maps at one time - Bulk uploads and downloads can be very time consuming -Need a way to tie via API to some TMW platforms
Vendor Response
Richard, Thank you for taking the time to review MapBusinessOnline and for your suggestions. I will be sure to forward those to the development team. Geoff
Replied April 2021
Synthia
10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2016
Excellent mapping software
I enjoy using this system. It is a lot cheaper than others I found and it does just as good of a job as far as I can tell. I travel a lot with my job and this allows me to keep all of the locations mapped and easily mapped so as to make my computer work less and more organized.
PROSI like the multiple layers. And the ability to cluster locations and label them for future use.
CONSI have been unable to use the graphing and it is hard to figure out how to change that.
Vendor Response
Thanks Synthia. I think by "graphing" you may be referring to the Pie Chart or Bar Chart symbol options. These symbols are applied to two or three columns of your imported numeric data. They then show the visual comparisons of your data segments. If you require more help on that please call us at 800-425-9035 and we'll be happy to demo that functionality for you. Geoff
Replied December 2016
Jodie
Automotive, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Great product
Love it for mapping ... works wonderfully ... I use it every day to map our driver's routes and find where they are on the route work great.
Vendor Response
Thanks Jodie.
Replied December 2016
Zach
Automotive, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2016
Great view and ease of use, but can be a little slow at times.
The map looks good, adding customers and viewing area look good and is easy to use. The loading of the map can be a little slow.
PROSView of customers area, and ability to click on a pin and have their info pop up.
CONSNot being able to mouse scroll in and out in map view.
Rebecca
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed December 2014
Map Business in Health Care
This is an easy fast way to show physicians zip code plots of where patients live. It is extremely useful when deciding to move an office or what areas to target for promotions. Instead of the bubbles I use the option to color code zip codes by number of patients. I almost always change the color scheme because the automatic color schemes do not show a good progression nor a wide enough range. Downside - it is not user friendly when trying to plot referring sources. It would be nice if it would "count" the number of referrals per referring source and then use the bubble plot method to indicate the number of referrals by source.
Vendor Response
Rebecca, Thank you for your product review. We will consider adding more color options and shade schemes in future releases. Also, we plan on adding pivot table support in a future release which we think will assist with your referral calculations. As always, feel free to email us with new feature requests. The folks at MBO.
Replied December 2014
Kristen
Market Research, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed December 2016
Young Strategies Review
We Use mapping software in all of our reports as a research company to show where people originate. I wish the maps were a bit more aesthetically pleasing, but your software is the best value around.
PROSPrice
CONSLooks
Vendor Response
Thanks Kristen.
Replied December 2016
Monique
Mental Health Care, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Territory Mapping
My experience with Map Business Online has been great! I have received the very fast response to questions and love the fact that I can go to YouTube and get tutorials at no additional charge. I would definitely recommend Map Business Online.
PROSThe YouTube tutorials
CONSMerging my information into the software was a little confusing
Vendor Response
Thank you Monique
Replied December 2016
Chad
Logistics and Supply Chain, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
Easy to use software with a ton of useful features!
It makes data collection and analysis for my job a lot easier and more efficient.
PROSThe integration of your own data. Makes it easy for analysis of sales and territory creation. I also like the circle tool which makes it easy to select what I need to.
CONSThe fact you cant select several maps and share all at once. You have to go into each individual one and share it.
Vendor Response
Chad, Thanks for your reivew of MBO. Geoff
Replied May 2018
Marybeth
Executive Office, 5,001-10,000 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2018
Tried the free option to see if it had what I would nee for my company.
I have not bought the software. I only did the demo and was given this review popped up.
PROSI liked the demo and the ease of use, the set up of the data sets and the overall look of the finished product, but needed more in the lat/long field.
CONSIt does not support lat/long by address. If I have the address, I'd like it to also give me the lat/long of said address.
Vendor Response
Marybeth - thank you for your review. While lat/lons do not show by hovering over your imported points you can actually retrieve lat/lons using MBO. Still, the tool is not designed to be a lat/lon generator. Go to the Data Window, hover over the left hand column of any imported dataset (colored dots) - choose to edit locations by clicking the pencil icon. An address correction map pops up. Click at the point presented and you'll see lat/lon on the left panel. Call 800-425-9035 for further assistance.
Replied April 2018