Cost is a strong advantage it has other competitor Mircosoft.

The plugin is handy and are what makes it really rich although the cost of the plugins can start to add up if they are used they are good value.

Awesome document syncing for online collaboration. Superb permission management for critical security of confidential data.

The product works, and is great for startup companies that don't want to invest in something more powerful.

Confluence is not the most intuitive program and learning to properly navigate it took a while. I also dislike that it is possible for one corrupted page to crash a whole file.

Do almost anything with the documentation by just using the internet browser is really awesome. The integration with jira is pretty good.

Customer service is always available and is super helpful.

I dislike that Confluence gets a little confusing with multiple links for the same page (a long link and a short link), but it is hard to differentiate.

You also need to make sure that obsolete information is cleaned or marked obsolete, otherwise documentation rot can make information difficult to find.

Great editor tools and easy to make my pages look content rich and informative. Good search and folder structure is great for organizing content.

Great product for sharing software creation and communications. I really enjoyed the workflow and ability to communicate with several developers.

Confluence syntax is confusing for new users, its preview function is not working well when having micro or embed script.

I integrate it with jira to show any kind of  project progress. The version control feature on confluence is excellent and the fact that multiple people can edit a page at the same time is awesome.

It happened to our team and it made using Confluence unpleasant and annoying.

Like most about it easy way to document the pages. And best way to store the important document required for business purpose.

I think that Confluene is very useful and worth the time and investment.

The one thing i dislike about it is when there are topics to click on and it jumps to that supposed topic but there's no information there. I'd guess the editor was not able to remove that section.

It features a exuberant number of plugins to construct a document , so many are advances and have to learn. One important plugin that i use is the Architecture diagram building editor.

Customer support is very easily accessible and quick resolution. The deplyomnet is also easy with option of cloud server and in-house server deployemnt.

Which is great for customer support and of course technical documentation. Did I mention that you can create as many different wikis as you like.

Confuence is very easy to use and makes documentation fun and collaboration with others a breeze. It helps us organize and document our work, from meeting notes to operational documentation.

Confluence cloud allows to make the documentation space more scalable. The solution is so popular it can be integrated with most of the solutions.

I also love the version control as that becomes increasingly important as the number of contributors or complexity of the page goes up.

I have had an overall good experience with Confluence and it is easy to create and share documents. If you are using JIRA already I would recommend this.

The ability to auto-resolve issues on PagerDuty when the monitors become healthy increases my productivity (especially when I want to go back to sleep, haha!).

Managing multiple schedules is charmingly easy. Receiving and responding to pages is simple, with a mobile interface that you can still use through bleary-eyed 3am wake ups.

Some menus are confusing and options are sometimes hard to find.

The pricing is reasonable, and the phone and SMS alerting options work well, even in New Zealand.

But this is more of a problem of our requirements rather than a limitation of the software.

Very good, has assisted in ensuring I provide good customer service as well as life-saving support.

PagerDuty has many integrations which allows us to setup alerts just by choosing the application, which is a great thing for small teams where development costs are very high.

It maintains history of alerts, it has good customer support, the resolution note's can also be added against the alert.

We use PagerDuty for our on call rota. It was my first experience of such software and I would recommend it to others for its list of features and general ease of use.

Fully satisfied with this product, for such a price a really good application. Easy to setup, maintain and use.

Based on my past experience I would really recommended tool for people who support the system infrastructure in-fact very honest I have recommended this to couple of people who did not use this too.

We can see the history of alerts and to come to a conclusion and fix it for a long term. They have a great support team.

It has integrations with Slack and email, which helps a lot in notification and resolving incidents collaboratively. The mobile version is a great help as well.

No audit logs to see who made changes and what the changes are. Lack of features in the PagerDuty slack plug-in as compared to other alternatives such as OpsGenie.

We've used PagerDuty for quite some time now and although no one loves to receive an alert it has revolutionized our ability to provide 24/7 support to our clients.

PagerDuty lets us centralize our notifications, with a good and reliable degree of user control over how pages are delivered. It integrates well with a vast panoply of other services.

The notifications are clear and concise, it is easy to respond to, mute and investigate alerts. The apps interface is sleek and easily understandable.

Great features and easy to use interface. Notification can be configured with multiple sources.

The word service itself is misleading for the users.

The administration portal schedule is very confusing and hard to set up for global workflows.

Very fast and reliable notifications. The mobile app is great to use for acknowledging and resolving pages.

An Excellent Service for Orgs with complex alerting needs.

Billing is difficult to deal with. Cancelled our account and kept billing us.

US Dollar

Confluence is a project management solution that enables organizations to create, collaborate, organize and review project documents. The system offers both cloud-based and on-premise deployment.


Confluence’s editor feature allows employees to create content such as meeting notes, product requirements and research reports. The solution enables managers to review and share feedback in documents themselves.


Confluence’s knowledge management module provides users with a centralized repository to access and search relevant content according to project requirements. The system lets managers restrict access to confidential data and collaborate within closed groups. Users can publish, organize and access company information in a central location.  


Confluence's task management feature allows managers to delegate, monitor and track changes to tasks assigned to each employee. The task management feature updates managers with status on tasks that are completed, impending, or overdue. The software integrates with JIRA to enable project transparency.



LongDescription

File Management

Commenting/Notes

Milestone Tracking

Cataloging/Categorization

Surveys & Feedback

Status Tracking

Release Planning

Idea Management

Due Date Tracking

Document Storage

Access Controls/Permissions

Activity Tracking

Rich Text Editor

Progress Tracking

Real Time Editing

Project Planning/Scheduling

Project Management

Gantt/Timeline View

Product Roadmapping

Knowledge Management

Mind Maps

Communication Management

Document Capture

Brainstorming

Resource Management

Calendar Management

Collaboration Tools

Assignment Management

Full Text Search

Template Management

Risk Management

Document Classification

Self Service Portal

Audit Trail

Version Control

Ideation

Content Management

Information Governance

Mobile Access

Planning Tools

Requirements Management

Idea Ranking

Audio File Management

Real Time Data

Data Security

Discussions/Forums

Text Editing

Workflow Management

Email Management

Project Tracking

File Sharing

Activity Dashboard

Alerts/Notifications

Knowledge Base Management

Reporting/Project Tracking

Customizable Templates

Visualization

Document Review

Customizable Branding

Goal Setting/Tracking

Reporting/Analytics

Prioritization

Feedback Management

Drag & Drop

Tagging

Gamification

Project Planning

Task Progress Tracking

Archiving & Retention

Third-Party Integrations

Task Management

Document Management

Unified Directory

@mentions

Document Generation

Search/Filter

Innovation Management

Traceability

Strategic Planning

Goal Management

Content Publishing Options

Stakeholder Defined Attributes

Marketing Calendar

Portfolio Management

Process/Workflow Automation

Documentation Management

For the IT sector

Product Lifecycle Management

Transcripts/Chat History

Real-Time Chat

Multiple Projects

Time & Expense Tracking

Meeting Management

Single Sign On

Role-Based Permissions

Real-Time Notifications

Reporting & Statistics

Productivity Tools

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Confluence offers flexible pricing.
$0 for teams up to 10
Standard: $5.50 per user/month
Premium: $10.50 per user/month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Confluence

Webinars

Documentation

Videos

PagerDuty is an incident management solution for monitoring systems and triggering alerts. Key features include monitoring aggregation, event grouping, real-time collaboration, mobile incident management, user reporting and live-call routing. It is suitable for support teams, engineering teams, NOC and system administrators of all sizes.


Users get the full-stack visibility and actionable insights of applications, infrastructure and services from a centralized place. On-call scheduling enables organizations to manage resources on critical apps and services that need aid. The collaboration feature enables project members to get real-time notifications through preferred channels.


PagerDuty offers integration with over 150 monitoring tools, deployment and ticketing tools. It enables users to get alerts by phone, SMS, email and mobile apps for iOS and Android. PagerDuty is available through annual or monthly subscription options.



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