All InvGate Assets Reviews
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Fernanda
Verified reviewer
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
Reviewed January 2016
Robust tool
The licensing feature allows you to efficiently manage all your license and reduce costs. The integration with InvGate Service Desk makes your like easy. It is a robust and complete tool. The cost-benefit is exceptional!
PROSWith Invgate Assets you manage everything: - Licensing Management - ITIL - Finance reporting - Fraud control
CONSWe really have nothing negative to say. We are very happy with the tool. IT makes your life simpler.
Matias
Insurance, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Easy implementation with powerfull reports and an always ready support team!
Help our company in the enrollment, monitoring and administration of all assets. Not only of those who are connected to the network, but of all those who are part of our technological infrastructure. The support team is one of the most professional with whom I have had to interact
PROSThe alarms and reports are one of its strengths
CONSAn app to capture data from mobile devices and then be able to incorporate them into the tool is missing
Hernan
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2019
Very Good Software
My experience with the tool is very good, we can really perform the tasks that we consider that our sector requires. It should also be noted that whenever we request assistance, the help desk responded with a very good help for us.
PROSI like most is the ease of use and the large number of tasks you can perform with the software.
CONSI like the least is that programmed unattended dismantling fails many times.
Manny
Insurance, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2018
Daily use of product
Great product for the price point, cost effective.
PROSSimple to use, monitoring of assets is complete and clean, addressing issues on corporate assets is very efficient.
CONSDuplicates can be a pain, always have to ensure you make good notes to ensure proper counts and naming conventions are maintained.
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2018
Quick Deployment and functional
Asset tracking and monitoring. Software detection. Ability to remotely remove, install company-wide software packages.
PROSThe asset deployment is easy to use and does it through group policy or direct involvement. Plus you only get charged on the node (workstations & servers) and not the peripherals (printers, switches, routers, modems). Took only a few hours to get fully functional and less than 1/2 hour to start to see assets in the database.
CONSAlerts to the service desk are still broken. However that is on us cause we haven't talked to their amazing customer support yet on how to get this working. Monitoring doesn't tell you when a server is offline, and this might be an issue for some. On-Premise based.
Ariel
Verified reviewer
501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
We use this product from its first versions
Quickly know all the assets and software installed in the organization.
PROSWhat I like the most is the simplicity of installation and how fast it starts to get data from the assets connected to the network.
CONSWhat I like least is the management of licenses and contracts, related to the linking of installed software.
Jorge
Verified reviewer
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
Reviewed January 2016
An excellent application
InvGate helps organize the hardware quick and easy. The applicatios are based on social networks. Is very friendly to user and administrators. The suppor is very efficient
PROSVery friendly to use
CONSI have no comments against
Paula
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed January 2016
Great option for managing your IT assets
We are using Invgate Assets for almost 5 years to manage and control all our users IT hardware and software of every workstation across our network in a centralized way. What we like of Invgate Assets is that you have precise and updated information of all your IT hardware and software of your network.
Guillermo
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2017
Easy to set up. Navigating is easy with large buttons and text.
has a solid feature set when it comes to IT asset management, adequately covering both hardware and software. Alarms can quickly show problems with Assets.
CONSText is not translated when switching languages. Charts could be improved as well as user interface.
Alvaro
Information Technology and Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2023
La mas completa herramienta On Premise para la gestion de activos
Fue mi primera experiencia con herramienta de gestion de activos antes de pasar a insight (tambien de invgate) y su curva de aprendizaje fue excelente y el soporte tambien.
PROSLa curva de aprendizaje no muy exigente, el soporte en español y el seguimiento del cilclo de vida de cada activos es lo que mas me gusta de Assets.
CONSLa desventaja es que la marca esta impulsando mas a insight en este momento y aun hay features que tiene asset de las que carece insight.
Reason for choosing InvGate Assets
Facilidad de implementacion, soporte en español y precio.
Patricio
Verified reviewer
Information Technology and Services, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Buena herramienta de gestión de activos que automatiza gran parte del trabajo de una manera rapida!
En mi organización tenemos un buen inventario y un seguimiento de todos los activos TI de la organización (laptops, PCs, servidores, routers, entre otros).
PROS- Interfaz intuitiva y amigable.- Implementación rápida de activos con el modulo de descubrimiento muy eficiente.- Se pueden inventariar activos de la red y también registrar las que no están en red.
CONS- Generalmente el descubrimiento automático falla en equipos que tienen ciertos antivirus o productos de seguridad como antispywares, una vez excepcionado los puertos que necesita el Assets el descubrimiento funciona correctamente.-
Reason for choosing InvGate Assets
Estamos utilizando el ServiceDesk de Invgate y el nivel de integración que tienen ambos productos es muy importante, ya que con cada ticket creado por un usuario final ya se asocian automáticamente sus activos relacionados como la PC, teléfono corporativo, entre otros.
OScar
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed July 2015
IT inventory control is no longer a problem
Outdated hardware is no longer an issue. InvGate Assets performs this task by itself and I have all of the information in one suite. Excellent product!
Gabriel
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed January 2016
Very good solution
It's a really good solution to manage the infrastructure giving a lot of rich data to explote the potential of the company.
Irving
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed August 2015
The best IT inventory program
A very robust tool, the reports are great and it's very easy to use.