LogMeIn Central Software


 

LogMeIn Central is a cloud-based endpoint management solution that enables IT professionals to monitor and manage their endpoint infrastructure. Key features include user management, antivirus management, system health monitoring and computer grouping according to location, access and permission.

Administrators can manage endpoints with a single-view dashboard where they can monitor device status, manage alerts for connectivity and deploy software. LogMeIn Central also helps admins create groups for different sets of endpoints, define control permissions, enable two-factor authentication and extend computer access. It also provides functionality to scan networks for malicious files and eliminate malware from a central console.

LogMeIn Central offers mobile applications for iOS and Android devices that enables IT professionals to monitor network health remotely. The solution is available on an annual subscription basis that includes support through email and phone. Users can also access the online knowledge base and community forum to address basic inquiries.

 

LogMeIn Central - Computer grouping
 
  • LogMeIn Central - Computer grouping
    Computer grouping
  • LogMeIn Central - Patch management
    Patch management
  • LogMeIn Central - One2Many task automation
    One2Many task automation
  • LogMeIn Central - Alerts
    Alerts
  • LogMeIn Central - Inventory
    Inventory
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

124 Reviews of LogMeIn Central

 

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Software Advice Reviews (19)
More Reviews (105)

Showing 1-19 of 19

Jane from Westwinds Family Medicine
Specialty: Healthcare / Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Recommended by my tech support, surprised how easy

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

This was indispensable when working from home.

Pros

This is an accessible and, convenient way to share your desktop with anyone. It allows remote access to one computer from another as long as they are both turned on.

Cons

I which you could link two computers in one move, not having to do it twice. Otherwise I would not change anything

Review Source
 
 

Richard from Destination Wellness Center Inc.
Specialty: Healthcare / Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Log Me In

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The best remote access software I have used. It is a simple, easy, and secure way to access a computer without being in front of it.

Cons

This product used to have a free version. The subscription cost goes up every year. At one point, I accessed all of my computers (home and 2 offices) with this software. I currently only see the need to pay their subscription fee on 2 computers.

Review Source
 
 

Malcom from CHITSA IT LLC
Specialty: Software / IT
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2018

September 2018

I love this product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I really like this beacuse it has a SAAS application, different log in options and many more. Kudos to the developers!

Cons

There is not much I can say about this product because I can really say that Im fully satisfied with this software.

Review Source
 
 

patrick from redefined technologies
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

LogMeIn saves time, money and headaches!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I tell my friends about this software all the time and I recomend it to any others IT techs that need to use remote software!

Pros

LogMeIn is by far the best remote software I've used. Having over 200 remote computers at various different business locations can be hard to keep organized but not wtih LogMeIn. LogMeIn easily lets you catolog machines by subfolders and it even lets you setup installation deployments!

Cons

I honestly cannot say there is anything about LogMeIn that I feel can be classified as a con! I love the software and I use it on a daily basis. With an average of 350 computers connected to it.

Review Source
 
 

brittany from San Diego Seafood/ La Mesa CPA
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Remote in from any location

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I like most that it gives me the ability to work from my home computer. I am able to log in within about 2 minutes and has saved me numerous trips to my office. I've used it in both my accounting and sales job and it really does keep my work info at my fingertips. Another great thing is that it gives our CPA the ability to remote in to get any documentation she needs without having to contact me.

Cons

Set up is a little demanding but their customer service reps helped. It is also a little slow, there is a definite lag especially when opening reports.

Review Source
 
 

Jamie from Toole Design Group
Specialty: Engineering
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Logmein- a paid version of remote desktop

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

More functionality than chrome remote desktop, as you can transfer files. I also like the ease with which you can switch between monitors and the capability of blacking out the screen at the host computer.

Cons

It is slower and choppier; also, making the screen big enough to read clearly on the remote computer remains an issue. I'd like to see this a little faster, a little smoother, and with greater resolution.

Review Source
 
 

Renea from solid solutions today
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Good But Could Be Better Log Me In

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to navigate through the software and to link up with other desktops. Overall, I like LogMeIn but they need to make improvements for UX.

Cons

The pricing for the lack of improvements is a bit disappointing. I expect, with price increases here and there, for a software to continue to upgrade user experience. I don't see that happening here.

Review Source
 
 

Dan from dmi Networking
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Really powerful back-end management of all of your PCs and Servers - at a cost!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

LogMeIn is a wonderful piece of software that is very easy to install, and requires little to no maintenance. I just wish that they would stick with one price and stand behind it.

Pros

Fully functional command prompt, registry editor, event viewer, task manager, service manager, etc., WITHOUT having to take over the PC you are working on! This makes troubleshooting and running scripts on remote computers extremely easy, as you don't have to wait until off-hours since you don't have to take over the actual computer. It's got a great system for organizing your computers into groups, and it's HIPAA compliant with all of the auditing and tracking required.

Cons

It's very expensive, and they keep raising their prices. They've raised prices by 3 times over the past 3 years. I expect this will continue.

Review Source
 
 

Dealdiane from NetPotential
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

A must-have for anyone who needs remote access

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The wake on lan feature is great and the web browser access is really convenient especially if you need emergency access and you don't have your computer/laptop with you and need to use someone else's machine.

Cons

There is very little to complain about it feature-wise. The only downside is the price which made me look for cheaper alternatives.

Review Source
 
 

Alonso from HealthCompany
Specialty: Healthcare / Medicine
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

Ideal for remote Access

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ideal for remote access, remote massive installation, execute backup commands. Perfect for those who have multiple clients that need IT support. You can squedule multiple task to run in one or multiple machines.

Cons

It is a great software, the only drawback is the price, it increases, at the same time you get more services.

Review Source
 
 

Ben from Capstone Mechanical
Specialty: Construction
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Consistent Remote Support Tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

LogMeIn makes it easy to have a central repository to go to to be able to log in to all of the machines you need to remotely control. The interface is easy to use and I like how I've seen it continue to improve over the years.

Cons

As time has gone on the price has continued to increase at unexpected times, sometimes there was grandfathering, and sometimes there wasn't. Never know when they are going to hit ya...

Review Source
 
 

Mike from Curo Health Services
Specialty: Healthcare / Medicine
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2018

March 2018

I'm Using LogMeIn Open Voice and its Great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall I rate this product very high. I get on a lot of various conference calls throughout my week and this tool is a necessity.

Pros

I've been using Open Voice for a while to conduct my conference calls and its been a great product. I even get an email summary after my call that I can record and track if necessary

Cons

We have had issues in the past with people getting on the conference lines, but that has been minimal.

Review Source
 
 

Michael from Fashion Isle Smiles
Specialty: Healthcare / Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

LogMeIn for Private Practice Dental

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Quick connection to office server from home. No need to log in every time, simply click on the device you want to connect to and you're in!

Cons

Occasionally can be slow, and sometimes if inactive for a few minutes you are automatically logged out.

Review Source
 
 

Jasper from 24G
Specialty: Media
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Helpful when you can't be in a million places at once

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Overall, we found LogMeIn easy to install and connect. Employees then have to create a LogMeIn account and designate their computer as the host computer, including creating and sharing a passcode, which they share with the administrator. However, once the program is installed, the credentials can be saved to speed up the login and connection process for future sessions.

Cons

The initial setup process is more involved and complicated for the host computer than it is for the admin.

Review Source
 
 

Suzanne from A P C
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Constant attempted intrusions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like that I can set a code that gets emailed to me that is required before logging in, since there are so many attempted logins from other countries. There’s a lot of personal information on my computer, so obviously I would like to keep it that way. It’s great that it’s free, but that goes without saying.

Cons

When I called customer service about all of the attempted logins from around the world, they were very unimpressed and said not to worry about it. Also, it would be a lot nicer to be able to use a keyboard and mouse just as if you were sitting at that computer instead of manipulating the screen around.

Review Source
 
 

Erin from AnchorCM
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

LogMeIn has been a life saver!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

When traveling and working out of the area, LogMeIn keeps me connected to my desktop and sever. Once everything is downloaded, you are good to go! Very simple log in.

Cons

The price did go up, but considering what you’re receiving, I understand. To be able to stay connect while away is truly priceless.

Review Source
 
 

James from TDP
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Logmein gets the job done well

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Logmein enables you to remotely log into computers. It works well, even allowing you to import/export files directly (which is not possible through Chrome remote desktop). It works a little better than Chrome as well; faster, smoother operations, and more natural when working with multiple screens

Cons

The additional functionality of logmein, when compared to Chrome remote desktop (a free option) was not enough for me to continue using it; unless you're a heavy user, I suggest sticking with free software

Review Source
 
 

Nasira from Fashion Isle Smiles
Specialty: Healthcare / Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

LogMeIn to work from home

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Once you download the software to your home computer, you can access the office server in minutes! We can view the office schedule and other information and utilize our dental management software from home. Very convenient.

Cons

Once in awhile, there are connectivity issues, or the server kicks you off when the remote access computer is idle too long. It is a bit frustrating but happens only rarely.

Review Source
 
 

Rhett from North American Health Care Inc.
Specialty: Healthcare / Medicine
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2018

January 2018

Seamless remote access to all workstations eliminating otherwise time consuming visits in person for simple support tasks.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have used many remote software applications and LogMeIn is hands down the most useful and versatile player in the market. There is nothing I have found the program incapable of accomplishing and I am constantly learning new features that save me time and my clients money. It would take hours to relay all of the benefits of LogMeIn for the real world IT professional.

Pros

Instant access to multiple networks through one account interface. Easy setup and deployment of software packages and scripts for multiple scheduled maintenance tasks. File transfers are simply drag and drop convenient. With a wide range of collected data at disposal, workstation health is displayed for all aspects of computer function. There is an option to remotely power on and off computers and manage services without the need to remotely take over the computer.

Cons

The only change I would like to see is to eliminate the disconnect that happens momentarily while updating the LogMeIn client software. (It automatically reconnects without intervention.)

Review Source
 
 
 
Showing 1-20 of 105

Donna from LaFayette Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

log me in review

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

working from home
not having to put addition on building to have extra work force was wonderful.

Pros

I loved the stay at home and log in to the office feature. It makes working from home so much easier and functional. Multiple people could use it from our office and it is wonderful.

Cons

Sometimes I would get locked out or find the connection very slow and that might just be the internet provider's responsibility.

Review Source: Capterra
 

Nikita from Datappointment
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Connects with ease

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are able to help all of our clients seamlessly.

Pros

It’s easy to use and compatible with all of our devices.

Cons

Sometimes the security code feature is a hassle, but understandable.

Review Source: Capterra
 

Clark from Team Ten LLC
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A great tool. Easy access when out of the office and no other access is available. Can use on my iphone and
ipad.

Pros

Easy to use. When out of the office, can easily login.

Cons

There is nothing about the product that I don't like.

Review Source: Capterra
 

Mike from Medical Devices
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use, ability to add multiple users.

Cons

Pricing, Should have more plans for people with 101 PC's that don't need to jump up to 250

Review Source: Capterra
 

Tom from Micro Solutions
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

LogMeIn Central Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great Product, like I mentioned the pricing levels are to big of a jump.

Pros

It offers grouping, user access with permissions.

Cons

Pricing levels could be small groups. Other than that the product is great.

Review Source: Capterra
 

Daniel from Buffalo Consulting and Technical Services
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

LogmeIn Central a business tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use the reporting and management tools provided to give us great access and ease of use to manage our clients servers and computers.

Pros

We utilize this for access to our clients servers and reports on their status. We use the power on tool and help give clients software support companies access to the server temporarily as needed.

Cons

When we give someone temporary access to a server the two factor authentication for these accounts we have to remember to turn it off. Wish we could do that in the settings when we create a temp account.

Review Source: Capterra
 

Andrew from Desert Mountain Club
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

Seamless and Secure

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Perfect for the unique remote access needs that don't fit in the standard company model.

Pros

Easy to use, and the extra security of two-factor authentication.

Cons

There is nothing that I can think of off-hand.

Review Source: Capterra
 

Michael from Utility Tech Services, Inc.
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Extend your reach

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using LogMeIn since they have been in business. I write data management software for small businesses. LogMeIn allows me to support many times the number clients that I could possibly do without it.

Pros

LogMeIn allows me to singlehandedly support almost 100 computers. Unless there is a poor connection, there is no noticeable lag time. Lot's of tools and file transfer are handy too.

Cons

As a product it is pretty much perfect, at least for my needs. I can't think of anything that I would like to see change except that I would like to see the price come down a bit.

Review Source: Capterra
 

tammy from kempton and nelson
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Easy to use and navigate, tons of added features

Cons

time limit needs to be longer, kicks me out while with patients

Review Source: Capterra
 

Justin from Chavez-Grieves Consulting Engineers Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

LogMeIn

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the dashboard and the ability to monitor my users pc at a glance.

Cons

I dont like Kaspersky and wish they would replace with a better anti virus software like esetnod32

Review Source: Capterra
 

Chris from Brenner-Fiedler
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Great Product if you're a heavy user

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Overall it works well and very reliable.

Pros

The software is very robust and easy to use.

Cons

Does not work well with certain Anti-Virus/Anti-Malware and the logging/reporting for reviewing session activity.

Review Source: Capterra
 

Liz from Elizabeth Alexander CPA
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Good program but pricy

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Lots of functionality, remote printing capability

Cons

Price is prohibitive for small organizations

Review Source: Capterra
 

Brad from Chandelle Ent
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Time Saver

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

As mentioned above the use and ease to use makes it very valuable tool.

Pros

Being a small company with retail sites spread out over 300+ miles, having the ability to remotely access PCs is a good time saver.

Cons

The desktop version sometimes does not update any PC changes as I don't realize the program has been open before accessing and needs to be restarted/refreshed.

Review Source: Capterra
 

Lupe from Community Action, Inc. of Central Texas
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

LogMeIN

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Connecting to our computers remotely that are in other cities. Installing update, troubleshooting -
printing issue - software - setting up users - email issues.

Pros

Cuts down on travel time when troubleshooting simple issues.

Cons

Cost - which we could afford more We are non-profit so our funds are limited.

Review Source: Capterra
 

Timothy from DeTect Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

My LogMeIn Central experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our business has multiple remote units consisting of 2-5 computers all over the world. Logmein Central allows us to view./manage and troubleshoot these systems with ease.

Pros

It allows me to easily access a multitude of remote computers

Cons

Not consistently displaying which computers are currently offline without having to manually refresh my client.

Review Source: Capterra
 

Justin from Matthaeis Camco Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Effective but very expensive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I like using Logmein, and central is great for managing multiple devices across many locations.
The software is easy to use, simple to understand and offers exactly the amount of functions I require for my work.

Pros

Logmein central allows me to connect with multiple devices with ease.
I seldom have any issue with the product.

Cons

Cost! Cost! Cost!
Went from Logmein free, to Logmein central and saw dramatic cost increases.

Review Source: Capterra
 

Benjamin from All-Mode Communications
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

An Indispensible Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The security of individual logins and the convenience of access from anywhere to almost anywhere.

Cons

The difficulty of running reports to see past logins and documenting staff usage.

Review Source: Capterra
 

Cheryl from Changing Spaces Moving, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Easy to maintain multiple PCs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use to maintain multiple users & PCs

Cons

Price is a little high compared to similar products

Review Source: Capterra
 

Kimberly from AAA Bookkeeping
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy of setting up different users for different computers, printing and transferring files.

Cons

Plan is either 25 computers or 100 computers no in between so I have to pay for a lot that I don't use.

Review Source: Capterra
 

Tim from MTM
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

High prices

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Powerful, and just works.

Pros

Very stable/reliable. I don't have to worry about connecting.

Cons

The price is very high.

Messes up the house screen when you reboot during remote session

Review Source: Capterra
 
 
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