I liked that you could use the web and use an APP for connecting to computers. I liked that I coudl use my cell phone app to connect when away from my PC.

Having quick access at any of my computers to control remote equipment in the Caribbean has improved our workflow in a great manner.

Although I would prefer to use this product over any other, the pricing is ridiculously high with no negotiation available.

Price is good for small office with limited computers. Works with all browsers that I have tried it with, although some better than others.

We started with LogMeIn when it was a free service and purchased a volume license since we had about 70 computers to use LogMeIn for tech support.

I only dislike that you have to pay for it...but that's silly. These guys deserve more money.

Great tool for remote sessions. Easy to access as a user and easy to provide to clients requiring assistance.

I have used this several time to have people help me on my computer and it has worked great and is easy to use and install.

I'm not big on phone calls so it makes me nuts when I forget to log off and I get business calls after-hours.

I love how it helps you keep your computer under control without any complications.

There are 2 autentifications. First to LogMeIn and the second to the host, which sometimes is little annoying.

The UI is clean and intuitive. Makes remote support a snap for the help desk.

Nothing about the software, usually bad experiences were due to slow internet connections.

During this pandemic I can work from home and still be able to access my computer and all my things on it. Its is easy to log in and easy to maneuver around.

When it was working, it was reliable and easy to use. It allows for a full takeover of a computer remotely.

The software does remote desktop well; the resolution is good and even some of the remote management for Windows computer is beneficial.

The only thing I don't like about log me in, is that I worry someone in the office can see me accessing my screen while not there.

It is useful for our IT team to help us fix issues when we are working remote. It helps us be confident that working remote will work for our organization.

Recommended by my tech support,  surprised how easy.

The ability to quickly connect to the PC to perform maintenance is another of my favorite features.

Overall, I don't think the extra cost is justified if you do not meet the 25 licenses minimum. Putting in the Antivirus software into it seems to be an interesting idea.

I like how easily you can remotely control your devices with LogMeIn Central. Is pretty straightforward to use, and with high performance for the low resources it requires.

Easy to use, centralized management, ease of deployment, easy to create groups, users, and admins. Uptime was never an issue.

Easy, reliable and great for setting up remote access for notice users who need to work remotely or connect into a pc occasionally.

After a problem caused by a bad Windows update, I needed a way to remotely administer my servers while away from the office.

Sometimes the delay time is a bit annoying as it takes longer for things to load while remoting into someone's pc periodically.

There is no way I could do my job without accessing a client's computer.

It has a great remote access feature that is really simple for people with even the smallest amount of computer knowledge to give access to their computer for IT issues and demonstrations.

Their customer service is very difficult to work with, they are a bit curt and can come off as rude.

Team Viewer is very easy to use and much reliable as compared to its competitors. Clipboard integration and team sharing is pretty much seamless.

Unstable internet connection: some times the connections are lost. I can not control other devices in my local network without an internet connection.

I like the possibilities and simplicity. It's an excellent software to help collegues and customers.

Transferring a large file is not practical with this tool. With an unstable internet connection, this application does not work smoothly and gets interrupted frequently.

There are several features that could be dangerous if in the wrong hands. TeamViewer is often used in Tech Support Scams.

Overall I had a good experience with it, I recommend using the software for those who knows what they are doing.

I love this program because it is very easy to use and runs great. It’s very helpful to have software like this and runs smoothly.

My overall experience has been a good one. I highly recommend using this if you need some technical help with other programs.

This software is a lifesaver for any kind of tech support. It's a super easy and secure way to help my clients with their computer IT problems without needing to be there physically.

I am super satisfied with team viewer, they have been a great product to have and I will continue to support them for quite some time to come.

Super easy connectivity, secure, and extremely affordable. The support team is top notch.

I use a lot of time Teamviewer to remote and assist to my clients, and is easy to use and rapid deployment, I like the option to save the remote connections.

Overall my experience is pretty good. I will continue to use TeamViewer as it’s been the most solid option I’ve found for helping my employees.

Sometimes it lags and cause interruption while using this. And also there are some other software which gives more functionality than this.

I like the ability to connect to the main computer from any other site. This provides additional work flexibility and has been a huge asset during times of remote work during the pandemic.

Pretty good, the price is ok, and the ease of use is one of the best qualities of this software, along with the possibility to use it through poor connections.

US Dollar

LogMeIn Central by GoTo is a cloud-based endpoint management solution that enables IT professionals to monitor and manage their endpoint infrastructure. Key features include user management, antivirus management, system health monitoring and computer grouping according to location, access and permission.

Administrators can manage endpoints with a single-view dashboard where they can monitor device status, manage alerts for connectivity and deploy software. Central also helps admins create groups for different sets of endpoints, define control permissions, enable two-factor authentication and extend computer access. It also provides functionality to scan networks for malicious files and eliminate malware from a central console.

Central offers mobile applications for iOS and Android devices that enables IT professionals to monitor network health remotely. The solution is available on an annual subscription basis that includes support through email and phone. Users can also access the online knowledge base and community forum to address basic inquiries.



LongDescription

Remote Access & Monitoring

Application Security

User Management

Device Management

Access Controls/Permissions

Activity Tracking

IT Asset Management

Real-Time Monitoring

Contract/License Management

SSL Security

Real-time Alerts

Endpoint Management

Project Management

Behavioral Analytics

Knowledge Management

Scheduling

Anti Virus

Process/Workflow Automation

Mobile Device Management

Self Service Portal

Remote Monitoring & Management

Audit Trail

Mobile Access

Inventory Tracking

Capacity Management

Endpoint Protection

Compliance Management

Service Catalog

Issue Management

Maintenance Management

Encryption

Configuration Management

Ticket Management

Asset Tracking

Activity Dashboard

Reporting & Statistics

Knowledge Base Management

Network Monitoring

Web Threat Management

Deployment Management

Dashboard

Patch Management

Audit Management

Alerts/Escalation

Compliance Tracking

Reporting/Analytics

Monitoring

Remote Access/Control

Remediation Management

Incident Management

Backup and Recovery

IT Asset Tracking

Issue Auditing

For MSPs

Maintenance Scheduling

Release Management

Inventory Management

Vulnerability Scanning

Alerts/Notifications

IT Reporting

Automatic Patch Deployment

Help Desk Management

Network Wide Management

Automatic Scans

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

All packages start at 25 computers.

BASIC: €46/month (billed annually)

PLUS: €92/month (billed annually)

PREMIER: €117/month (billed annually)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

LogMeIn Central

Live Online

Documentation

Videos

TeamViewer is an online meeting and video conferencing solution that connects any PC, mobile, and server to each other globally. The solution is available in nearly all countries and supports over 30 languages. TeamViewer is suitable for businesses of all sizes and can be deployed both in the cloud as well as on-premise.


TeamViewer provides features such as document management, cooperative writing, invitation management, remote control, screen sharing, chat and messaging. Its instant messaging functionality covers features such as offline messaging, group chats, web-based chats, persistent chat groups, customer-initiated chat from service cases and chat history. The software provides end-to-end encryption and full support for mobile devices.


The solution uses cloud-based technologies to collaborate in real-time worldwide and enable online support through a wide range of product portfolio that includes Monitis (website monitoring system), Blizz (online collaboration) and ITBrain (anti-malware) among others. The solution offers a free version and a free trial for paid software.



Commenting/Notes

Whiteboard

Surveys & Feedback

Personalization

Meeting Management

Presentation Tools

Session Recording

Remote Printing

Video Management

Communication Management

Calendar Management

Collaboration Tools

Assignment Management

Private Chat

File Transfer

Recording

Contact Management

Meeting Room Booking

Two-Factor Authentication

Internal Meetings

File Sharing

Attendee Management

Real-Time Chat

Chat/Messaging

Diagnostics Tools

Prioritization

Troubleshooting

Video Conferencing

Drag & Drop

Session Transfer

Live Chat

Document Management

Two Way Audio & Video

Presentation Streaming

Screen Sharing

For Nonprofits

REMOTE ACCESS License / Single User: $24.90/month for one user and one session (billed annually)
BUSINESS License / Single User: $50.90/month for one seat and one session (billed annually)
PREMIUM License / Multi User: $102.90/month for multiple seats and one session (billed annually)
CORPORATE License / For Teams: $206.90/month for multiple seats and three sessions (billed annually)


LogMeIn Central vs TeamViewer Remote

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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