ArcTitan Email Archiving

RATING:

4.7

(14)

About ArcTitan Email Archiving

ArchTitan is a cloud-based email archiving solution designed to help businesses archive and retrieve emails from a centralized location. Key features include instant data encryption, retrievable archiving, data processing, automatic backups, audit trails, and more.
ArcTitan Email Archiving inbox

ArcTitan Email Archiving Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ArcTitan Email Archiving

1 - 5 of 14 Reviews

User Profile

Robert

Verified reviewer

Chemicals, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Quick and easy Email archiving

We moved form Lotus notes email on premise and needed a way to have access to more mail more easily than in the Outlook 365 environment. We also needed to ensure every email was captured in a single searchable location.

PROS

It a real set and forget system It was easy to configure and setup. Once the new

CONS

It was not straight forward to assign different email accounts to other users. Also having to switch accounts to privieledged to do a full archive search could be a little better handled.

Reason for choosing ArcTitan Email Archiving

It had the best combination of features, price and support. It did everything we needed for a very reasonable price. The buying process was good.

Lane

Staffing and Recruiting, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

great product

great support staff. love the product. we tried to use in place archiving with O365 but it seemed to cause more headaches for end users. arctitan is very simple to use and you can retain emails forever, even after an employee leaves, at no additional cost as arctitan does not charge a license if there is no associated O365 license being used. thats a bonus!

PROS

very easy to use. much better search tool than Microsoft E-discovery when searching for emails. once in place, users can safely delete, clean up their mailboxes knowing that ArcTitan has a permanent record for them to search.

CONS

the setup took a little longer than we liked.

Reason for choosing ArcTitan Email Archiving

barracuda was too expensive and Zix was built on older tech.

Reasons for switching to ArcTitan Email Archiving

other product was problematic for end users.

Aaron

Mechanical or Industrial Engineering, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2022

Good simple email archive

PROS

It just works, minimal set up for Office 365

CONS

Some users have difficulty finding emails, but they can always be found

Reasons for switching to ArcTitan Email Archiving

it was too old and out of date

Egil

Transportation/Trucking/Railroad, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2020

We are very happy with ArcTitan

Very good experience, it works "out of the box"

PROS

It's easy to use and setup and the mailbox reader work great to import current mailbox

CONS

The Outlook "Integration" is is difficult to mass deploy to users.

Reason for choosing ArcTitan Email Archiving

The possibility to "be forgotten" delete mail in mail archive.

Reasons for switching to ArcTitan Email Archiving

Want to switch to Cloud solution with better search functionality

Callum

Information Technology and Services, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

ARC Titan for our Clients

I like the experience of administering the product for our client. I found it was enough to setup and police with policies that our clients needed.

PROS

Support are always there to help with any issues and there is a fantastic knowledge base area to find out what we need if we are ever stuck.

CONS

We've not really hit any issues with the product.

Reason for choosing ArcTitan Email Archiving

It was a 3rd party solution. 365 had the emails already. If something happened to Microsoft then it would all have been lost. If it is in 2 places then the data is better protected.