Hushmail vs Paubox Email Suite

RATING:

4.6

(31)

Hushmail has 31 reviews and a rating of 4.61 / 5 stars vs Paubox Email Suite which has 29 reviews and a rating of 4.97 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (31)
5.0 (29)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
September 1, 2023
May 4, 2021
Pros/Cons
  • Pros

  • This was a cost-effective option for meeting requirements for HIPAA-compliant communication. The customer service was helpful in the process of transitioning to this service.
  • Easy to use, the price for multiple email addresses, reachable and efficient customer service.
  • Cons

  • This is part of their privacy tools so it is actually a good thing but still a pain at times. Sometimes I've had trouble with people being able to view my emails or them going to spam.
  • There is no android app to use, only available for Apple.
Read all user reviews
  • Pros

  • The set-up team was wonderful and continued that support through out the entire process from start to finish. We still have wonderful customer service reps.
  • The customer service was excellent during my free trial and the instructions for set-up were easy to follow, even with limited tech knowledge.
  • Cons

  • The primary downside was the cost associated with the email encryption service. It was too expensive for me as a single account user.
  • I refer other businesses to Paubox and they have to leave a message or complete the contact us on the website, then someone calls them back.
Read all user reviews
Pricing Range
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$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos