AppointMate by Delta Health Technologies Software
AppointMate by Delta Health Technologies is a cloud-based home health solution that helps private duty businesses of all sizes to manage their business operations. It features scheduling, billing and payroll functionalities.
AppointMate can be offered as a standalone solution or integrated with Delta's Encore software suite and other third-party accounting and billing applications. AppointMate is compliant with HIPAA regulations and stores the patient and practitioner data in a central repository.
AppointMate offers employers the tools that help them to gain visibility over staff and scheduling with dashboards that show real-time revenue, employee availability and logged hours, with alerts for overdue appointments. Employees can clock in and out via the integrated telephony or their mobile device, log timesheets and access turn by turn directions to clients' homes. AppointMate provides multiple reports that can be exported to Excel, CSV or PDF that help users to keep track of prospects and referrals.
Support is available via phone and email.
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Dashboard -
Map -
Status -
Weekly-Emp-Sched
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000
6 Reviews of AppointMate by Delta Health Technologies
Gina from Independent Home Care of Maryland, LLC
Specialty: Home Health Care
Employees number: 501-1,000 employees
July 2018
July 2018
Great Program
Pros
I loved this program once I learned how to navigate it
Offered a ton of functions and reports
Cons
It was hard to learn when I first started working at my old job. This was the hardest part about learning that job.
Jamie from Comfort Keepers
Specialty: Home Health Care
Employees number: 201-500 employees
April 2017
April 2017
Used this product for years. Love it
Pros
It takes in every aspect of scheduling. You can live status track appointments and easily view from both client and employee aspects.
Cons
On the odd occasion it will run slow as it is a web based product, but this doesn't happen a lot. It's other positive aspects out way this
Melissa from Comfort Keepers
Specialty: Home Health Care
Employees number: 51-200 employees
April 2017
April 2017
Appointmate is great!
We really want to use Appointmate and if the paperless option were possible we would be so grateful!
Pros
Appointmate is very user friendly. Its easy to use, easy to teach, and has a lot of features that we haven't even fully explored yet.
Cons
Appointmate offers literally everything we want in a software program with one exception- the ability for paperless reporting.
Christi from Christi Bechtold
Specialty: Home Health Care
December 2013
December 2013
Used for 4+ yrs, leaving it ASAP. Lack of support
Likes Best
At the beginning, they were wonderful. But once they were bought out by Delta, that ended all support. I currently have five support tickets that are all in excess of six months old, and there has been no response at all. When I ask for any new info, I am always told the same thing: it is with the development team. The development team never gives dates; there is no promise that they will even fix the problem. I have a Report Request that is over three years old. I periodically update it just to poke them. I have never had a response on it.
Likes Least
Nothing. I am only waiting until our corporate office finishes their product and then will be moving away from this.
Recommendations
It just isn't worth the aggravation. Again, the people at the other end of the phone line are very pleasant and want to help; they just have no ability to do so. It is a real tragedy because it started out as a wonderful product with incredible support. Not so anymore.
Sharee from Guardian angels home health care
March 2012
March 2012
I have had AppointMate by Delta Health Technologies for several years. I have been extremely happy with the program and the cost. However, I sure wish they would get an app for my iPad. I recommend AppointMate to everyone!!!
December 2018
December 2018
Decent product for the $$
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
Appointmate is a system that allows you to schedule staff, manage customer and employee profiles, and allow your employees to clock in and out of work using a telephone. Since implementing Appointmate we have reduced our fraudulent timesheets by 100%. The verification feature of programming the clients phone number and the employee pin number has reduced our waste and made it safer for our business. The program is easy to use I just it was more optimized for mobile devices. Technical support is extremely useful and friendly
Cons
Not as mobile friendly as I would like. Decent price for the program.
