Always get quick responses, kind, friendly support. Always updating and enhancing the product to make day to day tasks easier and more user friendly.

They also have a great solution for communication called CareVoyant Messaging. For us, a big plus was being able to build our specialty program goals and interventions right into the system.

They listen to our needs and are quick implement any necessary upgrades. Very easy to use and learn.

They have a wonderful Support Staff that will answer any questions you might have and the program's flexibility will astound you.

I lost good employees because they were so frustrated with the software. We left Carevoyant after using them for 15 months.

Ability to customize the software to fit specific needs. Competent Features w/ continued improvement.

Cons: Creating Staff buy in is always a challenge, but we went from having no software to having it in the home and that is a difficult process to change.

They are easy to talk to and engage in meaningful software discussions.

We like CV in that they have 1 database for both divisions. One entry for the client and one entry for the employee... not  dual databases for each.

We found if you are looking for the lines of business that I mentioned, it is the best fit. CV's  owner,  their support and develop teams are invested in making the product the best that it can be.

Extreme Flexibility and customisation. Point of Care integrates with every part of the business.

Customer service is great. Everyone  in the company is very friendly and helpful.

Many features, always looking to improve user experience, up on regulations and security, great support.

We utilize it for Home Health Care Medicare certified visits. We also utilize it for our private duty custodial care services.

Its capability in census billing and cost share management is outstanding. The vendor holds and annual conference that is quite good.

Documentation on the software is lacking. It can be difficult at first to learn the processes of how to do things correctly.

Support is quick and helpful. The company as a whole has great people and improving their system.

Lack in documentation but again they are updating as requested as much as possible.

We like the ease of use and the fact that it is fairly easy to customize to our needs. CareVoyant staff, including tech support, are very friendly and helpful as well as easily accessible.

I have watched the application grow over the years and am pleased with the changes made. Staff and owner really listen to their clients and are interested in making the product better.

Training with new applications was fast paced and hard to follow at times. Nothing with software itself.

Developing staff buy in was difficult during implementation of this software.

They have gotten better with Help desk access and I truly appreciate it.

They seem to be more focused on acquiring more business than keeping the business they already have happy and supported.

With continually added functionality and tons of integrated solutions, this is an excellent solution for homecare staffing.

We ended-up with significant, costly problems such as over a month period where we had to do our payroll manually because the payroll report output from ClearCare was unintelligible.

Can be slow at times, hard to track old client/caregivers, reporting used to be limited but they just released a new version.

The reminder and notifications options are fairly robust. Their Mobile app, is important, and works decently well.

Navigation is super easy as you move around the site. The ability to integrate home care and care management in one system is so valuable.

Great user friendly interface. The customer support is excellent to its heart.

PLEASE seek other Software solutions. The Customer Service is also a miss due to they neglect if you needing assistance as a previous customer.

ClearCare's user interface is incredibly intuitive and easy to navigate. The instructional videos are a blessing, and whenever I ran into an issue, I deferred to them.

The staff is great about helping with issues when you call in. They are friendly and quick.

Comprehensive approach to our Home Care business. I like having everything in one place.

The ability to connect clients, caregivers, referrals and revenue was a great advantage. The Tagging system also helps to add more information to referral sources and customize them.

Terms of the contract with ClearCare are horrible and unacceptable. No one in their right mind would agree to them.

We have a good way to keep track of metrics, a CRM, and ATS system all rolled into one.

As they say, time is money, and if you save time by having everything that you need in one software product, then in my opinion, it is a great product to use.

Very little in the vein of negativity to say about this software.

The telephony system and logs are easy to use and access. The support team is wonderful to work with and always very helpful and responsive.

Costumer  service is very bad , you have to send emails in order to communicate with them.

Clearcare has been a great asset to our company by saving us time and money.

The aides state to me daily how it is always messing up for them. I don't like using it at all.

I only contacted customer service via the phone once but I got an agent within minutes who was extremely knowledgeable. They are also very open to suggestions about improving the platform.

Love customer service, love the ease of use, very much enjoy the search feature and payment processing is a huge time saver.

I like Clear Care because it is user friendly, the customer service is outstanding. I've used CC for 3 years now and wouldnt change a thing.

My issue was resolved immediately. I highly recommend this software.

US Dollar

CareVoyant for Home Care is an integrated enterprise-scale software platform for Home Health Care Agencies offering one or more home-based services – Private Duty Home Care, Private Duty Nursing, Non-Medical, Personal Care, Home and Community Based Services (HCBS), and Home Health - under ONE Patient and ONE Employee making it a Single System of Record. 

CareVoyant functions - Intake, Scheduling, Clinical, Financial, Care Coordination, Reports and Dashboards – improve operational efficiency and bottom line of your home health care agency by eliminating duplicate data entry, streamlining workflow, improving quality of care, and optimizing reimbursement.

CareVoyant Scheduling is an integrated and easy to use tool for Home Health Care Agencies. It maximizes the use of your field employees, optimizes payroll cost, and improves the bottom line. Scheduling is integrated with authorization and clinical ensuring compliance. Shift Offer, Shift Differential, Split Shift and Overtime make scheduling intuitive for Private Duty Home Care, Private Duty Nursing and Non-Medical Home Care Agencies. 


CareVoyant integrated and easy to use clinical functions allow home health care agencies to create Plan of Care and OASIS from the data collected at POC. Care Plan links to follow up visits ensuring compliance. eMAR, eTAR, and Electronic Continuous Care Flow Sheets will meet the requirements for Private Duty Nursing Home Care. 

CareVoyant CV Mobile is a powerful, simple, easy to use and integrated platform to meet disparate EVV requirements for multiple states. CareVoyant will send EVV data to all state EVV aggregators through a standard interface. EVV integration will billing will prevent claims being submitted without EVV data. 

CareVoyant handles complex billing requirements for Medicare, Medicaid, Insurance and Private Pay for home health care and private duty home care agencies. 

CareVoyant reports and dashboards put real time information at your fingertips to effectively manage your home health care agency. Option to customize and schedule reports will proactively get the information to your inbox.  Agencies can modify clinical forms while creating custom alerts and reports.

eFax, Family Portal and Employee Portal provide care coordination. Open architecture provides scalability and configurability for your home health care agency. 


LongDescription

Treatment Planning

Patient Records Management

Employee Management

For Non-Medical Care

Invoice History

Mobile Alerts

Customizable Reports

Document Storage

HIPAA Compliant

Charting

Real Time Monitoring

Electronic Signature

Confirmation/Reminders

Time Tracking by Client

Communication Management

Scheduled/Automated Reports

Care Plan Management

Calendar Management

Template Management

Scheduling

Multi-Location

EMR/EHR

Mobile Access

Dunning Management

Compliance Management

Claims Scrubbing

E-Prescribing

Client Portal

Forms Management

Workflow Management

Insurance Management

Revenue Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Automated Scheduling

Medical Billing

Physician Scheduling

Customizable Templates

Billing & Invoicing

Compliance Tracking

Claims Management

Payroll Management

Appointment Management

Records Management

Client Management

Caregiver Scheduling

Patient Scheduling

Appointment Scheduling

Live Chat

Document Management

Insurance Eligibility Verification

Remittance Advice

Home Health Care Management

Coding Assistance

Status Tracking

Activity Tracking

Historical Reporting

Real Time Reporting

Employee Portal

Third-Party Integrations

Progress Tracking

Referral Tracking

Task Scheduling

Invoice Management

Clock In/Out

Assessment Management

Real-Time Notifications

Job Scheduling

Monitoring

Task Management

Real Time Data

Audit Trail

Healthcare Compliance

Patient Portal

Practice Management

Medication Management

For Psychiatrists

Electronic Payments

Credit Card Processing

Code & Charge Entry

Electronic Submission

Payment Collection

Customizable Dashboard

Secure Data Storage

Inpatient/Residential

Role-Based Permissions

Initial Assessments

SMS Messaging

Immunization & Allergy Tracking

Clinical Notes

Medical History Records

Vaccine Management

Email Reminders

Drag & Drop

Growth Charts

Web browser (OS agnostic)

Windows 8

Contact CareVoyant for pricing details. We offer monthly subscription pricing based on patient census.

Email/Help Desk

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

CareVoyant

In Person

Live Online

Webinars

Documentation

Videos

WellSky Personal Care (formerly known as ClearCare) offers a complete solution for private duty home care agencies that effectively manages the entire business, from client-facing functions to the back end. In addition to point of care capabilities, WellSky Personal Care also offers proprietary scheduling and telephony tools, as well as HR and financials, applicant management, sales management and CRM.


WellSky Personal Care helps streamline care planning and automate back office tasks, eliminating paper care journals, time-consuming billing practices, and ineffective communication with staff, patients and their families.


By integrating all office functions into a single user-friendly, highly-accessible web-based system, caregivers can quickly and easily manage their schedules, tasks and any critical situations that need immediate attention.


WellSky Personal Care offers 24/7 access to the software from any media with an internet connection, including computers, smart phones and tablets (such as the iPad). Caregiver and family portals, provide transparency by giving everyone real-time access to care plans and other important information. The software's proprietary two-way messaging system also helps agencies quickly fill open shifts and communicate with staff in the field.


There are no setup or annual fees and there's no software to install. Agencies pay a monthly fee per active client. WellSky Personal Care is suited for private duty agencies of all sizes, including national or regional companies with multiple locations.



Remote Access/Control

Mac OS

Base rate is determined by the total number of active clients per month, with a number of packages available across Startup, Base, Platform and Franchise. Aggressive pricing is offered for startup agencies and there is no additional cost for onboarding nor for the use of the telephony or mobile app. Contact ClearCare for full details and a quote.

CareVoyant vs WellSky Personal Care

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