myUnity Home Care & Hospice vs HHAeXchange

RATING:

4.3

(118)

myUnity Home Care & Hospice has 118 reviews and a rating of 4.3 / 5 stars vs HHAeXchange which has 92 reviews and a rating of 3.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (118)
3.6 (92)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4 / 5
3.5 / 5
Customer Support
4 / 5
3 / 5
Functionality
4 / 5
3.5 / 5
Last Review Written
November 14, 2022
January 31, 2024
Pros/Cons
  • Pros

  • I like the ability to customize the product and customer service is very responsive.
  • Very easy to navigate through the different screens. It is very user friendly and the way you can customize the dashboards makes it that way.
  • Cons

  • I dont like how sometime it crashes or there is something wrong with it and it takes forever to fix.
  • Also sometimes the oasis export fails which can be frustrating.
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  • Pros

  • This software is very user friendly. The ease of maneuvering from page to page.
  • Another great aspect of this software is the customer support. Most issues reported are usually resolved on the first call.
  • Cons

  • Customer service is horrible, billing is horrible, the platform is horrible all together. I would never recommend this software ever.
  • Learning any system can be difficult as HHA is still developing the product on a day to day basis there are still a lot of hiccups that could be worked on in the future.
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Pricing Range
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$
$
$
$
$
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1 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos