Footprints

RATING:

3.8

(14)

About Footprints

Footprints provide EMR software for small to midsize companies in the Hospice industry, as well as multiple location hospice service providers. This system offers a full suite of functionality with a point of care, billing, scheduling, accounting, human resources, and customer relationship management. Included in Footprints' billing and accounting capabilities is UB-04 and HCFA 1500 support, claim scrubbing, electronic remittance and more. The billing dashboard posts alerts that notify users of important tasks and any changes that will affect billing. It also contains a pre-billing audit that validates claims before sending them, ensuring that each claim has all of the requisite accurate data. Customizable dashboards and forms allow users to tailor the softwar...

Footprints Pricing

Free access until CMS accreditation for new hospice agencies. Contact Black Bean Software for detailed pricing information.

Free trial: 

Available

Free version: 

Available

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Footprints Reviews

Overall Rating

3.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

4.5

Value for money

4

Functionality

3.5

Most Helpful Reviews for Footprints

1 - 5 of 14 Reviews

brenda

Hospital & Health Care, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2018

It was rough in the beginning but as time went on and we tweeked some things, its much better

It is compliant with the changing regulations, the staff doesn't complain as much, and as it progresses we will be totally paperless soon.

PROS

The changeability or customization you can get. We added reports and changed wording and added forms - customized the dashboard.

CONS

The flow could be improved it doesn't flow as smoothly as other programs and the careplans are bulky with too many options, it could be just straight forward. It contains a lot of stuff hospice doesn't do.

Valerie

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Hospice EMR that keeps us compliant

Would be helpful to have an offline EMR as we provide care to a large rural area in Colorado. Many of the locations we travel to do not have internet service.

PROS

I like that is web based and caters to the needs of hospice care.

CONS

I use a MAC and need to log in remotely. This is more of a PC friendly EMR.

Reason for choosing Footprints

Small company with more personal customer service. We also choose Footprints due to being specific to Hospice and Palliative Care and not just under the blanket of "home health services".

Reasons for switching to Footprints

The switch was made due to the other EMR not being specific to hospice but more so " home health". We needed a system that was specific to hospice and that would help keep us compliant and on task given all the regulations we are faced with.

Vendor Response

Thank you Valerie for your review of the software. We are releasing a new version in August that will allow you to use the app on any device and it will have the ability to use all clinical workflows offline.

Replied May 2022

Melissa

Hospital & Health Care, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed September 2022

Very poor EMR

Staff not helpful, over promised on program capability. Visit documentation was inconsistent. Sometimes items would appear and other times it would not.

PROS

It was very inexpensive comparted to the other services I sampled

CONS

What is documented does not appear in a printed document. Care plans do not appear in notes. The unreliability of the service was very much an issue. One issue would be corrected then another would arise. The billing component was inexpensive and whoever did billing coded everything WRONG for over a YEAR!!!!

Reason for choosing Footprints

he cost was a huge factor. But as they say, you get what you pay for and this system is by far the worst system I have ever used.

Reasons for switching to Footprints

Wellsky was expensive for what it offered

User Profile

Brandy

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

Easiest EMR to learn and use!

Compliance at an ease. Helped me to follow up and know corrections that were needed or occurred in minimal time. Training was informative and didn't require weeks to learn. Creates a full patient story at a glance. Increased productivity while maintaining compliance. Cost effective.

PROS

Specification to Your individual needs. Ability to customize.Customer service available. Quick response. Ease of training and use.

CONS

Tech issues at times, but nothing that is uncommon in industry. Would like more information on dash board and about updates, but they are working on that already, so it's coming

Beverly

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

The system is very easy to use, Support help is always call away.

PROS

The system is easy to read through step by step. It cover all of the systems. You can pull up all your notes by typing your name under Resources. You are able to easily save your information and delete information when you make an error. you are able to call the computer person at anytime for help. This system let you know when you miss a question.

CONS

You are unable to pull up information on current note from my last note. When you want to see what was on the previous note, you have to pull the up the note individually. The notes are very long and with something repeating it self.