About eZee Absolute

eZee Absolute from eZee Technosys is a cloud-based solution designed to help hotels of different sizes and types in handling their day-to-day operations. The solution has a property management system with multi-property support, allowing hoteliers to manage the reservations and online distribution of various properties using a single login. eZee Absolute can be used by accommodation providers like independent hotels, serviced apartments, hostels, chain of hotels, resorts, bed and breakfast and guesthouses.

eZee Absolute provides features like front office operations, guest self-service, group management, profile management, rate and revenue management, yield management, housekeeping, analytics and reporting, hotel PMS app and more.

eZee Absolute is in...


Read More

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Unix, Web browser (OS agnostic), Windows 2000, Windows 8

257 Reviews of eZee Absolute

Average User Ratings

Overall

4.56 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(170)

170

4 stars

(68)

68

3 stars

(13)

13

2 stars

(4)

4

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 257 results

September 2020

Shaharuzzaman from Hotel Sarina Ltd.

Verified Reviewer

Company Size: 201-500 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Great Experience with eZee Absolute

Pros

I familiar with eZee Absolute from my last organization. I liked most of this PMS features, such as - Revenue Management System, OTA Management, Booking engine, Reporting system, Sales & Reservation module. Being a sales man I always prefer easy and smooth operating system, which is totally providing by eZee Absolute. specially I would like to share one thing about eZee Absolute supporting team - they are very much smart and supportive. If I found any kind of difficulties, I can find out myself through YouTube tutorial. On YouTube lots of tutorial available. eZee Absolute PMS is fully internet based PMS, that's way i can always use this PMS from my laptop or mobile from Outside of property.

Cons

eZee Absolute is little bit slow due to fully internet based PMS. Sometime i found myself waiting for Hi Speed connection for access eZee Absolute. They should think about alternative way like desktop based.

Response from eZee Technosys

Replied September 2020

Hi Shaharuzzaman, Thank you for your detailed review. We're glad to know that you find eZee Absolute easy to use and it's meeting your expectations. Addressing your cons, we will surely share this to the concerned team. At eZee, we're always trying to enhance our products and improve the user experience. And we assure you that with time, you will not face any such issues; and have a seamless experience with us. If you'd like to share any more suggestions, please drop an email on cm@ezeetechnosys.com. Regards, Team eZee.

November 2020

Ahmed from Musab Hospitality

Company Size: 51-200 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Dedicated to make Hotelier's Life really Ezee

Being Ezee Absolute users for the last 3 years in almost 13 of my hotels ranging from a small boutique hotel of 10 rooms to a medium-range hotel of 70 rooms inventory, I can confidently say that the experience of absolute professional business relations starts right from the time you submit your product joining request to Ezee followed by the pricing quotation, Data gathering process, profile creation, OTA's mapping, operational staff training and continues with endless 24/7/365 support.

Pros

Overall as an "HMS/PMS", Ezee Absolute is 2nd to none in terms of any operational or administrative requirements of any accommodation service provider no matter how big or small it is. Being the single company to offer both HMS & Channel Manger and the connectivity between Ezee Absolute (PMS) & Ezee Centrix Centrix (Chammel manager) is something which makes this product very exclusive and a top choice for hotels as most of the other systems do not offer both these services through one platform. Besides all these "24/7/365 live chat on Ezee Absolute" is something I like the most about Ezee Absolute as it is not only the real 24/7/365 support available as it claims but at the same time the response from the support team, the product knowledge of the support team staff, their eagerness to help, professional attitude, etc are some of the features that make Ezee the top choice for hoteliers.

Cons

It is a real tough ask from a customer that is enjoying the product with complete satisfaction but the missing system-generated P&L report is something to be looked forward soon in place.

Reasons for Choosing eZee Absolute

Quick response to joining request from the sales team The professionalism of the product demo presenter Pricing structure

Response from eZee Technosys

Replied November 2020

Hi Ahmed, Thank you so much for taking out time to write such a detailed feedback. We are elated to hear such an amazing feedback from you and its truly a delight to serve clients like you. We are constantly working on making our software and services as user-friendly as possible. We request you to please send your suggestions at: cm@ezeetechnosys. Your suggestions are heart fully welcomed. Regards, Team eZee

February 2018

Pawan from Amazing Accommodations

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

5.0

Functionality

1.0

February 2018

They have to go a long way to be suitable for fast growing short stay providers

Pros

I selected this product looking at all the good reviews and felt its fit for us. It is not an easy decision for the small hoteliers to choose the PMS. Once selected its not easy to move form one solution to another. Customer Service: I was impressed by the response time of the customer service team. specially the online chat is very easy to contact support reps. Reports: There are several reports which makes front office and back office operations simpler.

Cons

1. Accounting Interface: We use xero for accounting. I was told that there is seamless integration with xero. But the reality is the interface is a half baked product. It creates manual journal postings for the sales and receivables. It doesn't give you any summary at the end of processing. So if a few records fails to create postings, it is a nightmare to find those records and process again. I have a xero certified very skilled accountant and he also struggles to reconcile the sales and receipts. I have more than 10 years of experience in IT consulting/ designing complex interfaces and I can say confidently, I have never come across an interface which doesn't give a summary after processing records. SMS Gateway - Ezee absolute integrates with a few SMS gateway providers to send automated texts to guests/hotel staffs etc. This functionality can send sms only on events like, CHECK IN, CHECK OUT etc. We need to send SMS to guests a day before CHECK IN/CHECK OUT. The interface cant handle it. So, it is useless for us. Carpark: One of the common functionality all hotels/short stay providers closer to CBD wants is to be able to manage the carparks with accommodation. This PMS doesn't have this functionality. We are using Excel to manage carparks. The good thing is they had informed me about non existence of this functionality before I signed up and I was prepared for it.The worst experience was when I wrote to the CEO about the issues. No reply for week.

Response from eZee Technosys

Replied March 2018

Hi Pawan. Thanks for your honest review. The mentioned requirements are already posted to the technical team and they are working on the same. Our development team requires a basic/standard time for implementing the same as there are lot of RnD and performance checks to be made before implementing such features. We assure that all of your issues will be fixed in due time. For any concerns, you can always reach us on our 24x7 live support or to your dedicated account manager or write to us on cm@ezeetechnosys.com Regards, Team eZee.

October 2020

Rocky from Hotel Ashwin

Company Size: 11-50 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Ezee is Eazy to Use for any User

Pros

Using this software since 3 years and have found the entire team of ezee always supportive and ready to accept challenges. They are user friendly technology organisation with user centric and applications and upgrade the product from time to time to be more useful and effortless. Will recommend this to all my business partners in Hospitality Industry

Cons

They should open up the database and give customised selective reports and data flow as per users selection and choice. Any data which is present and inputed by user should be made available to download as and when required by him/her.

Reasons for Choosing eZee Absolute

Economical charges and User friendlyness in work flow

Response from eZee Technosys

Replied October 2020

Hi Rocky, Thank you for taking out your time to reviews us. We are happy that you will recommend our solutions in the industry. We are constantly working on making our software as user-friendly as possible. We request you to please send your suggestions at: cm@ezeetechnosys. Your suggestions are heart fully welcomed. Regards, Team eZee

November 2020

Manish from Amara Hotels and Resorts Pvt Ltd

Company Size: 51-200 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Spend little Save unlimited

It helped in expansion a lot, Using technology is not a task, but adopting the technology is difficult, we are still not been able to adopt its 100% of the features, it offers a lot more what we actually use internally.

Pros

The first thing i like in Ezee is its Customer Support which is not a easy task , Currently we are running 7 properties and almost each property use live chat option when they get stuck and it get resolved without connecting a call. The speed of the software is too good, it never crashes on group check ins, no errors at all

Cons

It's overall look and feel is not that good, but it can be ignored as it is being used internally. Guest portal look and feel can be improved

Reasons for Choosing eZee Absolute

When connected with each company for the first time, Only ezee was having the solution to all our requirement and that too completely on Cloud network

Response from eZee Technosys

Replied November 2020

Hi Manish, Thank you so much for taking out time to review us and appreciating our support team. We are constantly working on making our software and services as user-friendly as possible. We request you to please send your suggestions at: cm@ezeetechnosys. Your suggestions are heart fully welcomed. Regards, Team eZee