About iMagic Hotel Reservation

iMagic Hotel Reservation by iMagic Software is an on-premise hotel reservation solution that caters to bed and breakfast, small hotels and guest houses and provides them functionalities, which help them to manage their business operations. which includes handling customers and their bookings, collecting payments and more.

iMagic Hotel Reservation's customer management features help businesses to manage repeat customers, record their preferences and make personalized notes. The solution allows users to manage multiple bookings, keep track of outstanding payments and add additional charges such as bar, laundry, meals or other add-on service availed by the customers.

iMagic Hotel Reservation's reporting engine helps users to analyze trends, plot graphs a...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Windows 2000, Windows 8, Windows 10

2 Reviews of iMagic Hotel Reservation

Overall rating

3.00 / 5 stars

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November 2017

Alex from Boston Corporate Housing

Verified Reviewer

Company Size: 2-10 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

November 2017

Easy solution to business operations

Replaced our current software about 7 years ago been using Imagic since. Use it along with QuickBooks and proprietary software for invoices and leases.

Pros

User friendly and detailed clear calendar of bookings make it ez to manage reservations Other calendars and reports improve managing operations in business Easy to share data across company platforms

Cons

Some financial and reservation reports aren't really accurate Doesn't create custom invoices or leases no phone app

February 2020

kelly from Salmon Harbor Landing Motel

Verified Reviewer

Company Size: 2-10 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source


Ease-of-use

5.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

February 2020

Just Don't

We have been backing up out information, "just in case", our computer hard drive crashed and we needed to you our back up. When we tried to reinstall into a new computer, it wont let you unless you buy a new license. I ALREADY paid for my license and don't want to buy a new one. My motel business is basically stuck, we are unable to see upcoming reservations or make any new ones. We are working blind. Going back to a paper reservation book .... had I known, I would have NEVER EVER of bought this program! I would never reccommend this purchase

Pros

pretty easy to use once you got the hang of it

Cons

Total lack of customer service. As long as you never experience ANY kind of problem with the program and never expect help from the company, your golden.

Reasons for Choosing iMagic Hotel Reservation

tried the 30 day trial, seemed to be what we were looking for, they got their $300, that's all that mattered